connection errors

[DDRDiesel]

A few people seem to be repeating that the issue must be Optimum however as I mentioned earlier in the thread, I am Canadian where that ISP is not even an option. Pointing all fingers at one specific ISP does not help the issue and ultimately lets Square place all blame on the ISP.

ThankYou.gif

I've been trying to say that several times. There are also issues as far down as SC and FL, where Optimum isn't available as an ISP. This is another NTT node issue and SE needs to work with their vendor to get it fixed

[Canadane]

Reposting for a new page

Great question! No idea since I use Optimum in the US and Cogeco back home.
Someone recently posted "today is better" a month after the complaints topic was made https://forum.square-enix.com/ffxiv/...server-network
So uh... a month?

We could probably use the same issue forum a community rep linked.
https://forum.square-enix.com/ffxiv/...61#post6252761
Specifically this one

I'm going to fill it out now. I hope you all do too.

Fill that forum out.
It'll even link to what to trace route to in the details at the top.

Considering there's no response yet by anyone at SE, it's the best I think we can do.

[BettyHarlow]

I lost my internet about 2 hours ago. I've been trying to troubleshoot this issue all day and now Optimum decided to crash and burn. Their sending a tech out on Saturday in the AM.

[LU_K]

CT optimum and having an issue myself.

[fawlgaiy]

By some miracle this evening, I was able to log in and at least visit my house and do a couple roulettes. Zero issues at all actually playing the game. I'm still failing to ping/trace to the node however, and trying to get back in still fails. Guess I got a lucky route or something.

[Doozer]

I came to the forums to see if anyone else was having issues or if it was my stupid internet. While I haven't DC'd, I've had lag and even saw the DC symbol next to my name while trading stuff in to my GC, despite my ping being normal.

For reference I also live in Canada and don't use the ISP that others are saying is the cause.

[YakuzaKiryu]

Last update before I head off to bed 06/15/23 at 11:43pm EST after 30 mins of trying to log on and failing I finally got in! I showed as having 0 ping, lmao. But my gcd was fine and everything did my raid and was told my static member in CA is having the extreme lag issues his ping was reading 3.5k which explains a lot of the dying while doing mechanics part. However, as soon as I logged out to try to switch for alt reclears got walled again by 2002. Followed by a hard crash. /playdead

Pray for answers soon. Have a nice night all.

[Sensus]

I contacted SE tech. support. I urge everyone else to do the same so we can try and have this fixed ASAP.

[Kodamakinami]

Hey all, first post here; as a workaround I've been using cloudflare warp. Before using it I was completely unable to log into any NA DC; However now I'm able to log into Crystal/Goblin. I'll update this post with my findings in a bit after doing a few queues.

Update: Was able to run through P11N, and P12N without issue. I ran into a problem where I got dropped after going into O7N, however I had also joined a Discord Call at the exact same time; So im going to chalk it up to a network hiccup on my end.

[Rolanberryy]

I can also log into my character using Cloudflare Warp