Awful Ping and Latency in southeast NA?

[HawkeScream]

Another batch of us, Cox in FL. Me on PC, husband on PS5, and our friend a few streets over on PS4, all having the same issue.

Getting 100% packet loss pinging the FFXIV server =/

edit to add a tracert:

Tracing route to 204.2.29.73 over a maximum of 30 hops

1 2 ms 1 ms 1 ms 192.168.0.1
2 12 ms 9 ms 9 ms 10.4.192.1
3 11 ms 8 ms 9 ms 100.122.94.96
4 9 ms 8 ms 8 ms 100.122.93.64
5 18 ms 18 ms 16 ms mtc3dsrj01-ge708.103.rd.ok.cox.net [68.1.2.29]
6 20 ms 17 ms 18 ms atl-b24-link.ip.twelve99.net [62.115.167.68]
7 21 ms 17 ms 19 ms ae-2.a03.atlnga05.us.bb.gin.ntt.net [129.250.9.21]
8 23 ms 43 ms 27 ms ae-2.r25.atlnga05.us.bb.gin.ntt.net [129.250.2.120]
9 46 ms 34 ms 42 ms ae-6.r21.dllstx14.us.bb.gin.ntt.net [129.250.4.116]
10 38 ms 34 ms 34 ms ae-1.r20.dllstx14.us.bb.gin.ntt.net [129.250.3.54]
11 66 ms 65 ms 65 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
12 164 ms 163 ms 165 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
13 165 ms * * ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
14 173 ms 176 ms 168 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
15 * * * Request timed out.
16 168 ms 168 ms 166 ms 204.2.29.73