NA server issues over the last week is becoming unacceptable

[Valkyrie_Lenneth]

It's NTT, meaning the side that connects to the servers.

Not entirely true. NTT's network is quite large, and the side connecting to the servers themselves is going to be in the data center. Its like a highway right. The rods near you are fine, but theres construction midway to the destination. You wouldn't blame the place you are going for construction in the middle, would you? Its the same with SE.


The other problem is when its an issue at a node, that doesn't 100% mean its that node, it could be the node prior. Remember, each link has two ends to it. Send and receive, which means either end of the link could be problematic. And when the two nodes belong to different providers, they are just going to blame each other because fixing it costs money. If both nodes belong to NTT, then they just are being cheap and lazy. But ATT DOES constantly have issues also. I know it effected my work.


NA ISPs are terrible. Backbone providers even more so.


SE NEEDS the traces from those effected in the community for leverage. SE's equipment itself in the DC isn't having issues, so they can't provide data to NTT/ISPs to get it resolved. They need people having problems to send reports with the information so that they can go "Look, a bunch of our users are having problems and its effecting us, you need to fix this. This is why when they have issues local to the DC (physical, like the actual building), and it effects them, they can get it resolved fairly quickly because they can do troubleshooting and give that info to NTT. But when the issue is between users and SE's servers, they can't really troubleshoot that. There's no way for them to do traces to every user. That would be an absurd use case.