Quote Originally Posted by ForsakenRoe View Post
Least Serenaya was willing to look at the responses, even if he disagreed with... basically everybody's suggestions. But that's what surveys are for I guess, finding everyone's responses and finding the gems in the dirtpile
When a company gathers data officially, that's exactly what they do. Written feedback does not mean "do exactly as everyone says." As the expert, it's your job to parse through that data and identify key stress points that are generating a negative response. Generally, you'd have a community feedback manager with a small team whose entire job is about collecting all that data, parsing through it, and deliver a report that filters through what aspects should be adjusted in a future update. That should go without saying, I think.