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  1. 10-20-2022 04:04 AM #1
    AliAnders
    Player
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    Join Date
    Oct 2022
    Posts
    1
    Character
    Alyssa Silvers
    World
    Zodiark
    Main Class
    Gunbreaker Lv 90

    Crashing after new update

    Ever since the game was updated yesterday I keep on crashing after I pick my character and wait in the queue.

    I've tried a lot of things to try and fix it. Updating my drivers, turning off DX11 and reinstalling the game don't work and I don't know what to do

    I keep getting this error code if it helps at all
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  2. 10-20-2022 02:12 PM #2
    CaffeinePanda
    Player
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    Join Date
    Aug 2022
    Posts
    127
    Character
    Final Fantasy
    World
    Zurvan
    Main Class
    Miner Lv 90
    Your issue could be linked to the one below.

    We are still fighting the good fight here: https://forum.square-enix.com/ffxiv/...ching-the-game
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  3. 10-21-2022 03:17 AM #3
    Eenkalzet
    Moderator Eenkalzet's Avatar
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    Jul 2022
    Posts
    298
    Greetings Adventurer and thank you for posting in the Final Fantasy XIV Technical Support Forums!

    I'm really sorry to hear that you're experiencing crashing issues despite having tried a lot of troubleshooting from your end already. I would also recommend the following troubleshooting, as it might help with alleviating the crashes:

    1. Please ensure your OS is up to date. Please be sure to install any optional updates as well (these are not applied automatically; you so may need to initiate them manually).
    2. Disable all programs/overlays that you may have running in the background (Nvidia Geforce Experience, Steam overlay, Discord overlay, etc.)
    3. Make sure your anti-virus software has the appropriate exceptions for FINAL FANTASY XIV.

    I do hope these steps help!
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