Diversifying Payment Options for OCE (perhaps even all) Users

[Pendulum_]

I had issue like this when in ffxi times. In the end it was my bank stopping payment not issue on SE end, quick call to bank might fix like did for me. Good luck!

I wish it were this simple Amelimie. I have called my bank and confirmed multiple times that they are not blocking Square Enix's transactions. I believe the issue that is causing the Error Code 601 for a lot of users is due to how they have implemented their security in regards to handling transactions, although since I have no experience with Square Enix's network and website backend, I can't comment professionally on the matter. I have suggested enabling Crysta and Paypal for OCE users facing this issue as deploying an existing payment system to a new country is not as difficult as overhauling the security on a more complex payment system.

I have just today had my friend run into the same issue, He wanted to purchase the Digital Complete Edition of the game, and he cannot because of an infinite redirect issue that gets thrown into an Error Code 601. As presented in my post, This issue is unfortunately not localised to a few people either, it has been a consistent issue for many. I used a user's post on this forum in my initial post above as evidence and they were still having these issues even up until 3 months ago, and were unfortunately buried under other posts and had their thread locked due to ambiguity/and for a redirection to customer support. While I could be hopeful that their problem, - unlike mine - was solved, I believe they are most likely using the work-around as aforementioned in my post - which still presents an extreme security risk to the "lender" of a debit card.

I appreciate your support however, It's been a rough road so far, and I hope that I can clear the path for others to come through.