Bug reports are used to fix problems in a future patch, which can be months away. Once your bug report is reviewed, it gets moved into a forum.

Flow for reported bugs
  1. The development and operations teams will monitor the content reported in the In-Game Bugs forum.
    * If the volume of bug reports is high, it may take over a week until a report is reviewed and moved.
  2. Reports that do not follow the template will be moved to the Insufficient Information category.
    * If you wish to re-submit a report that has been moved to this category, please use the proper template and include all of the required information before posting it in the In-Game Bugs category.
  3. If a reported bug has been resolved by the person who reported it, or by another player, it will be moved to Resolved Issues. If a duplicate report has been confirmed, it will be moved to Duplicate Bugs.
  4. If the teams need additional information on a reported bug, it will be requested through the thread in the In-Game Bugs forum. Please provide further information if it is available.
  5. Once reports with sufficient information have been checked, they will be moved to the Accepted Bugs forum.
  6. Bug reports moved to Accepted Bugs will be investigated and confirmed.
    Depending on the issue, there may be cases where confirmation may take more time.
  7. As a result of investigating and testing, reports determined to be bugs will be moved to the Confirmed/Planning to Address forum and those determined to be a normal feature of the game will be moved to the Working as Intended forum.
  8. Once reports in the Confirmed/Planning to Address form have been fixed, they will be moved to the Fixed.
https://forum.square-enix.com/ffxiv/...-THIS-FIRST%29

If you have a technical problem with your computer such as graphics or connection problems, you can try the Technical Support forum. If you have a problem such as your character being stuck, you can use the support desk and ask a GM for help in the game.