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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 97
    • Views: 37,768
    04-20-2022, 09:13 PM Go to last post
  2. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 8
    • Views: 7,682
    03-08-2022, 11:03 PM Go to last post
  3. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 12,145
    12-05-2017, 04:33 AM Go to last post
  1. DirectX Error 11000002

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=- MyDocument C:\Users\xxxx\Documents FINAL FANTASY XIV Online F:\Program Files...

    Started by baobaosun‎, Yesterday 01:34 PM
    • Replies: 8
    • Views: 132
    Today, 09:18 AM Go to last post
  2. Audio disconnecting and reconnecting constantly

    So I've been having this problem for a few weeks now and am really out of ideas on what to do to fix it and was wondering if anyone else has...

    Started by LunarSyrin‎, 07-23-2021 12:12 AM
    audio disconnecting, audio issues, audio problems, audio switching, disconnecting 1 Deleted Post(s)
    • Replies: 5
    • Views: 1,304
    Today, 07:33 AM Go to last post
  3. DirectX error 11000002

    Was playing for almost 3 hours and then kept getting this error repeatedly. I've done nothing new to my desktop or downloaded anything prior to...

    Started by TAS‎, Today 07:01 AM
    • Replies: 1
    • Views: 27
    Today, 07:03 AM Go to last post
  4. Sound problems returned

    At Endwalker lauch I was having sound issues in game, suddenly background noise like crowds and voices would sound in several places in places that...

    Started by jkris‎, Yesterday 01:52 PM
    bugs, sound, sound issues
    • Replies: 2
    • Views: 92
    Today, 03:12 AM Go to last post
  5. Apple Silicon/M1 gameplay support

    So the requirements for FFXIV for Mac OS is that any Mac player that has apple silicon or an m1 Mac, there will be no support for the game. My...

    Started by eon31‎, 05-19-2022 02:42 AM
    2 Deleted Post(s)
    • Replies: 7
    • Views: 245
    Yesterday, 01:15 PM Go to last post
  6. Since last week, having packet loss to NA datacenters

    tracert to google looks okay, but as soon as i do it to XIV servers, it starts the packet loss.

    Started by Mika_Zahard‎, Yesterday 12:50 PM
    • Replies: 0
    • Views: 79
    Yesterday, 12:50 PM Go to last post
  7. unread mail notification, no unread mail?

    I keep getting the mail notification sound despite not having any unread mail. It comes about every thirty minutes. I have cleared out by inbox,...

    Started by hthrperkins‎, 04-26-2022 07:19 AM
    • Replies: 8
    • Views: 404
    Yesterday, 10:57 AM Go to last post
  8. FPS Drops since 6.1 has made the game unplayable for me.

    Hi, I'm new here and have just no idea what to try anymore. My FPS are capped at 72 and since 6.1, whenever I'm not in an instanced area like an inn,...

    Started by BahamutAxiom‎, 05-12-2022 01:58 PM
    • Replies: 4
    • Views: 274
    Yesterday, 05:32 AM Go to last post
  9. Serious lag in game

    The game was too laggy to play since 12 May. Home World: Ixion(Server ip address: 125.150.157.60) The following log is the traceroute and ping...

    Started by peacecome‎, 05-17-2022 10:34 PM
    • Replies: 2
    • Views: 170
    05-19-2022, 11:09 PM Go to last post
  10. Chat lag/delay

    I've seen a few people having these issues without any fixes. I have tried everything I can think of. Reinstalling the game, changing settings in...

    Started by ARHLegacy‎, 11-22-2021 04:24 AM
    • Replies: 2
    • Views: 266
    05-19-2022, 09:03 PM Go to last post
  11. Razer Naga side keys stop working ONLY WITH FFXIV.

    Since the last downtime i have started experiencing something strange. On my Razer Naga Pro mouse the 1,2,3 keys stop working often while running...

    Started by Sililos‎, 05-19-2022 06:14 PM
    • Replies: 1
    • Views: 71
    05-19-2022, 06:56 PM Go to last post
  12. Getting lag spikes on Crystal (Playing from OCE)

    Since last night, I've been getting lag spikes while playing on crystal. It's just FFXIV that is lagging and it's just the NA servers, is anyone else...

    Started by Gamby‎, 05-15-2022 01:32 PM
    • Replies: 4
    • Views: 215
    05-19-2022, 02:28 PM Go to last post
  13. Is the Home World Transfer Service down or is it always just this impossible to use?

    I've cleared browsing data, emptied the cache, restarted my computer, tried three different browsers (Edge, Firefox, and Chrome) and every sodding...

    Started by Zulera301‎, 05-19-2022 10:48 AM
    • Replies: 1
    • Views: 84
    05-19-2022, 10:56 AM Go to last post
  14. Stuttering FPS in Borderless, spent four hours trying to fix, was fine yesterday

    Brand new PC, installed XIV, drivers, etc. Played yesterday, borderless windowed with gsync on, while not full 240fps it was pretty high and...

    Started by Wroban‎, 05-19-2022 04:51 AM
    • Replies: 1
    • Views: 81
    05-19-2022, 04:56 AM Go to last post
  15. OCE login servers are down

    I keep getting lobby 5006 error, same with a bunch of others. Reddit post

    Started by Tigerlilley‎, 05-18-2022 07:33 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 38
    • Views: 2,505
    05-19-2022, 04:02 AM Go to last post
  16. Persistent Crashes

    I've been playing FF14 since mid February of this year and havent had crashes hardly ever until I passed the credit sequence of Stormblood and...

    Started by Stardustromantic‎, 05-07-2022 12:44 AM
    crash after patch, crash during cutscene, crash during cutscenes 1 Deleted Post(s)
    • Replies: 4
    • Views: 208
    05-19-2022, 03:31 AM Go to last post
  17. Macos Monterey 12.3 - Python removed, FFIXV will not run

    I recently installed the latest version of Macos, Monterey 12.3, on my Mac Pro and now Final Fantasy crashes when started. Following text extracted...

    Started by Kgabu‎, 03-16-2022 09:09 PM
    10 Pages
    1 2 3 ... 10
    monterey 12.3, python 2 Deleted Post(s)
    • Replies: 97
    • Views: 18,145
    05-19-2022, 03:24 AM Go to last post
  18. High ping in Final Fantasy XIV only.

    As reported by other players, I'm also suffering from high ping exclusively on Final Fantasy XIV to the Chaos Data Center, around an average of...

    Started by TheJyu‎, 05-17-2022 10:52 PM
    • Replies: 8
    • Views: 301
    05-18-2022, 07:02 PM Go to last post
  19. Unable to login, blank after passwords

    I cannot log into the game, when I put my passwords I get this screen and nothing happens no matter how long I wait: https://imgur.com/a/oNjj891...

    Started by DNSDies‎, 05-11-2022 12:10 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 524
    05-18-2022, 12:31 AM Go to last post
  20. PC Controller losing connection intermittently

    I play on PC with an Xbox controller and have been having this weird issue since 6.0. I'll play normally and the controller will stop responding to...

    Started by Ymdar‎, 12-17-2021 06:31 AM
    5 Pages
    1 2 3 ... 5
    2 Deleted Post(s)
    • Replies: 44
    • Views: 7,123
    05-17-2022, 10:01 PM Go to last post

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