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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,189
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,225
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,311
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,645
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,492
    12-05-2017, 04:33 AM Go to last post
  1. Cannot progress MSQ

    This isn't a technical support question as such, but I am currently about to enter Heavensward content, but I am stuck on the quest 'A Time to Every...

    Started by PJNoworries‎, 08-27-2025 04:24 PM
    • Replies: 3
    • Views: 153
    Today, 08:28 AM Go to last post
  2. Back Up Client and Character Settings

    I encountered the following problem: I restored the settings that I saved on the server in January. But they were not restored as they were. Many...

    Started by sc1ence‎, 08-27-2025 06:38 PM
    • Replies: 1
    • Views: 80
    Today, 07:35 AM Go to last post
  3. An unexpected error has occurred exiting final fantasy xiv (17)

    I have done a fresh install and there were no errors while running raids. I attempted to go to Lavender Beds to visit a friends house and my game...

    Started by NightbornMayhem‎, 08-17-2025 05:02 AM
    • Replies: 3
    • Views: 259
    Today, 07:01 AM Go to last post
  4. Error 90002, 90007 and 20002 within Materia

    Hi, I am writing this on behalf of a friend who cannot access the forums due to being on console. She and five others across consoles and PCs are...

    Started by Juniper_Snow‎, 08-19-2025 07:31 PM
    • Replies: 3
    • Views: 225
    08-28-2025, 09:16 AM Go to last post
  5. Fatal Directx error (11000002)

    It's happening again and I cannot get it to stop. I've tried everything I can find online (including this:...

    Started by AndromedaMerlina‎, 07-15-2025 09:37 PM
    directx error 11000002, techincal support
    • Replies: 4
    • Views: 368
    08-27-2025, 05:12 AM Go to last post
  6. Game crashing on launch, ffxiv_dx11.exe error

    Hello, I've had this issue ever since buying the full game and reinstalling. Before I initially reinstalled, I ran the game completely fine on free...

    Started by HYMENOPTERA‎, 08-19-2025 08:23 AM
    • Replies: 4
    • Views: 291
    08-27-2025, 05:03 AM Go to last post
  7. Error Code [11006] [20641] [20643]

    The final fantasy launcher isn't working. When I tried to log on to XIV yesterday it had the error saying there was an update, so in order to deal...

    Started by Leaino‎, 08-20-2025 11:54 AM
    • Replies: 1
    • Views: 116
    08-27-2025, 03:03 AM Go to last post
  8. Frequent 90002 Google Fiber in Texas (Multiple computers)

    I'm getting frequent whole-house disconnects on Google Fiber in Texas. We have 3 users playing on googles modem, 1 wired, 2 wireless, and everyone...

    Started by Defmetal‎, 07-18-2024 07:15 AM
    • Replies: 3
    • Views: 679
    08-26-2025, 05:07 AM Go to last post
  9. Error 90001 crashes on oceana servers after 7.3 patch

    I have been trying to playing on the oceana servers after the 7.3 patch but now I get constant error 90001 and 90002 crashes after a few minutes of...

    Started by Draconis21‎, 08-14-2025 06:45 PM
    • Replies: 4
    • Views: 332
    08-25-2025, 09:47 PM Go to last post
  10. Lag spikes every 1-3 minutes

    Hello, since I resubbed for 7.3 I experience some weird lag spikes. They occur every 1-3 minutes. Sometimes it's for like 1 second. But there are...

    Started by Besferus‎, 08-17-2025 04:49 PM
    • Replies: 3
    • Views: 361
    08-24-2025, 03:50 PM Go to last post
  11. Game will not launch: A fatal DirectX error has occurred.(30000000)

    Hi! I am having the worst time trying to get Dawntrail to run. The game was working fine (admittedly with intermittent crashes here and there) until...

    Started by Civet‎, 06-29-2024 12:53 AM
    3 Pages
    1 2 3
    directx error, game not running 1 Deleted Post(s)
    • Replies: 21
    • Views: 15,287
    08-24-2025, 05:04 AM Go to last post
  12. Sudden FPS drop

    When I start playing the game runs nicely, around 52-60 fps for around 30 seconds or so, then starts dropping to 11-12 fps for around another 30...

    Started by Makeltos‎, 08-04-2025 04:37 AM
    fps drop, laptop, win 10
    • Replies: 5
    • Views: 561
    08-23-2025, 12:52 PM Go to last post
  13. Cannot leave FC to transfer

    Hello, my character is stuck in a Free Company petition state. - I am not the petition creator, but I was flagged as the Master. - I do not have...

    Started by junyaa‎, 08-23-2025 08:06 AM
    • Replies: 0
    • Views: 112
    08-23-2025, 08:06 AM Go to last post
  14. Crashes

    Been crashing since 7.3 Will crash in instances or even just afk. After teleporting. Its random I reinstalled patch files. Deleted 14 files...

    Started by xitachix‎, 08-20-2025 08:27 PM
    • Replies: 1
    • Views: 202
    08-22-2025, 04:59 AM Go to last post
  15. Unable to DC travel

    So I've seen a few posts where someone isn't able to DC travel due to their local data being corrupted and tried it out. Deleted my local folder, hit...

    Started by notanightowl‎, 08-15-2025 07:08 AM
    • Replies: 2
    • Views: 197
    08-21-2025, 09:32 PM Go to last post
  16. Constant 90001 and 90002 errors on Ravana, Materia since patch 7.3

    Since 7.3 I've been getting constant 90001 or 90002 errors, about every hour or so, whilst playing on Ravana on Materia. I've scoured the forums...

    Started by InfernoCop‎, 08-21-2025 05:23 PM
    • Replies: 0
    • Views: 128
    08-21-2025, 05:23 PM Go to last post
  17. Black screen after launching the game

    I logged into the game just fine yesterday. Now, after downloading the 6.2 patch, after clicking on "play", game launches, expands to fullscreen, but...

    Started by HuaTuo‎, 08-23-2022 08:36 PM
    32 Pages
    1 2 3 ... 32
    7 Deleted Post(s)
    • Replies: 319
    • Views: 190,971
    08-20-2025, 02:56 PM Go to last post
  18. Error 90002 disconnects

    Hi, I experience this disconnect randomly ever since switching to my new PC and it never happened on my old one. I have tried following the...

    Started by Mekka‎, 08-04-2025 10:12 AM
    • Replies: 3
    • Views: 472
    08-17-2025, 01:28 AM Go to last post
  19. Steam launcher, can not connect to steam error

    Had this error, Could not connect to Steam Please confirm network maintenance times and try logging in at another time. show up yesterday 8/13/25 and...

    Started by BraveNewWrld‎, 08-14-2025 11:44 PM
    2 Pages
    1 2
    launcher error, steam client
    • Replies: 12
    • Views: 729
    08-16-2025, 03:16 AM Go to last post
  20. Error logging in with Steam - FFXIV can not communicate with steam

    FFXIV Cannot connect to steam error, have to restart the launcher and log in 10-20 times just to get in the game, has been happening for 48 hours...

    Started by Lemage‎, 08-15-2025 12:12 AM
    launcher, login, steam
    • Replies: 1
    • Views: 244
    08-16-2025, 02:51 AM Go to last post

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