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Forum Top: Technical Support

  1. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 2,303
    07-01-2024, 11:12 AM Go to last post
  2. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 24
    • Views: 20,969
    05-10-2024, 05:37 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 4,082
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 56,949
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 15,857
    12-05-2017, 04:33 AM Go to last post
  1. Bad lag again with NTT's NA server network

    EDIT / UPDATE What we know is this is mostly AT&T Internet customers that are affected. After 3 days Square-Enix has finally stated they are...

    Started by Krojack‎, 05-16-2023 02:07 AM
    153 Pages
    1 2 3 ... 153
    16 Deleted Post(s)
    • Replies: 1,527
    • Views: 430,578
    Today, 12:25 PM Go to last post
  2. FF14 wont launch

    Whenever I try to launch the game, I get the error "Unable to launch application. Launch using the ffxivboot.exe file.(0)" What Platform are you...

    Started by tbdkitsune1‎, 10-31-2024 10:35 AM
    • Replies: 3
    • Views: 193
    11-03-2024, 01:33 AM Go to last post
  3. Framerate Issues Since Dawntrail Launch

    I am having horrific framerate issues during cutscenes and dungeons. Certain cutscenes are immensely lagging, meanwhile certain dungeon boss effects...

    Started by Cindertail‎, 06-29-2024 09:28 AM
    23 Pages
    1 2 3 ... 23
    fps, framerate, stuttering 5 Deleted Post(s)
    • Replies: 220
    • Views: 48,938
    11-02-2024, 03:20 PM Go to last post
  4. PS5 recognizing Controller input, but not executing it 95% of the time

    Hello, as the title states: I'm having an issue with the controller input (PS5 Controller on PS5): You can see on the screen that the buttons...

    Started by McGeek‎, 10-26-2024 04:42 PM
    • Replies: 1
    • Views: 156
    10-29-2024, 09:53 PM Go to last post
  5. Stuck in data tranfer after both servers crashed at the same time.

    I was transferring from Behemoth and going to Sephirot and now when I pick any America or the Materia Data Center, I get Error Code 3084 and have...

    Started by TsukubaHaruna‎, 10-24-2024 09:39 AM
    • Replies: 1
    • Views: 180
    10-25-2024, 09:38 PM Go to last post
  6. Problème chat clavier Xbox x/s

    Bonjour, Je me permets de vous contacter car, depuis hier soir, j’ai un souci avec le chat de FF14. Quand j’appuie sur “Entrée” ou que je déplace ma...

    Started by Ergosina‎, 10-23-2024 11:13 PM
    • Replies: 1
    • Views: 192
    10-25-2024, 09:23 PM Go to last post
  7. System error -2146697211

    Hi. Today I started getting log-in issues for no apparent reason. It started with system error -2146697211. So far, I have tried 1. Restarting my...

    Started by Daikon808‎, 10-22-2024 09:44 AM
    • Replies: 3
    • Views: 269
    10-25-2024, 09:20 PM Go to last post
  8. PS5 locked at 1080p Resolution

    When I logged in to Dawntrail this morning on my PS5, my settings were all messed up. My UI looked horrible (pixelated and incorrectly sized compared...

    Started by arekbrimstone‎, 06-29-2024 09:42 AM
    ps5 resolution
    • Replies: 2
    • Views: 756
    10-23-2024, 03:18 PM Go to last post
  9. BUG after bought DLC

    I was playing the 2.0 main story quest, and then the game automatically switched to the level 90 main story quest "A New World to Explore" after I...

    Started by Choco_47‎, 10-20-2024 12:18 AM
    • Replies: 2
    • Views: 550
    10-22-2024, 10:37 PM Go to last post
  10. Constant Error 90002/90006 and 2002

    Hi, I'm currently having problem to logging in to the game, whenever i try to log with my existing chara on Elemental/Kujata i'm keep getting error...

    Started by Valcrist_Atreides‎, 10-21-2024 12:48 AM
    • Replies: 1
    • Views: 207
    10-22-2024, 10:09 PM Go to last post
  11. PlayStation 5 stutter and unresponsive game problem

    When I play FF XIV, sometimes the game starts to stutter badly and becomes unresponsive. I have to restart game for stutter to go away. :( Other...

    Started by bastian‎, 10-20-2024 03:40 AM
    • Replies: 1
    • Views: 218
    10-22-2024, 10:06 PM Go to last post
  12. Constant error 2002 and unable to connect to game since mid March

    Been getting constant 2002 errors and been unable to connect to the game normally at all since mid March. And would be good to know if other's are...

    Started by vonRavenstein‎, 05-29-2023 09:13 PM
    4 Pages
    1 2 3 ... 4
    2 Deleted Post(s)
    • Replies: 36
    • Views: 16,153
    10-21-2024, 08:23 AM Go to last post
  13. Directx Error Involving Amd adrenalin

    ok i found it amd adrealin is causing most of my issue since it locks the system resolution and frame rate i do not know how to fix with without...

    Started by Mirafaren‎, 10-18-2024 07:22 AM
    • Replies: 1
    • Views: 286
    10-18-2024, 11:43 PM Go to last post
  14. Extreme lag and almost disconnecting

    Is there another DDOS going on. I just login now getting very bad lag and keep getting disconnecting symbol after only being on for 5 minutes. I was...

    Started by hynaku‎, 10-15-2024 05:52 AM
    • Replies: 2
    • Views: 391
    10-18-2024, 11:15 PM Go to last post
  15. Constant crashes on brand new PC

    Hello Yesterday I bought a brand new PC and FFXIV is the only thing I've installed on it so far. However, I keep crashing constantly: sometimes...

    Started by Seabreeze‎, 10-11-2024 11:30 PM
    • Replies: 2
    • Views: 376
    10-18-2024, 10:15 PM Go to last post
  16. possible bug?

    im trying to do the "believe in your sylph" quest but the "destination area doesnt activate when i click on it?..ive had no problems with my other...

    Started by Garymiboy‎, 10-14-2024 05:00 PM
    • Replies: 1
    • Views: 290
    10-18-2024, 09:50 PM Go to last post
  17. FPS tanks when changing instances during hunts

    4060/7800x3d/32gb/win11 all uptodate. Playing at 4k, borderless windowed, mostly low settings. i get a locked 60fps in all content once dlss kicks in...

    Started by Orriss‎, 09-30-2024 11:58 PM
    • Replies: 3
    • Views: 539
    10-15-2024, 11:50 PM Go to last post
  18. Intermittent momentary game freezes/stutter

    Not sure what's going on with the game but for a bit now I've been experiencing random momentary pauses in the game where everything on the game...

    Started by Sorjal‎, 09-18-2024 01:37 PM
    2 Pages
    1 2
    freeze, hang, stutter
    • Replies: 11
    • Views: 1,401
    10-09-2024, 04:19 AM Go to last post
  19. PS5 crashes daily while playing ffxiv, WITHOUT warning or error- only since patch 7.0

    Hello. I know some have mentioned it a while back but it doesn't seem like Squenix is planning on fixing it - the issue is not listed in the Known...

    Started by Vanilija‎, 07-29-2024 08:08 AM
    console, crash, dawntrail, issue, ps5
    • Replies: 7
    • Views: 823
    10-05-2024, 12:32 AM Go to last post
  20. Cannot login to Crystal Data Centre

    Hi there, I've been playing without issue most of the day when a random DC started this issue. I've not been able to get back onto any character on...

    Started by Midiana‎, 10-01-2024 01:33 AM
    • Replies: 1
    • Views: 484
    10-01-2024, 09:43 PM Go to last post

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