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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    9 Pages
    1 2 3 ... 9
    3 Deleted Post(s)
    • Replies: 86
    • Views: 22,407
    10-08-2020, 07:51 PM Go to last post
  2. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 5
    • Views: 2,860
    06-05-2020, 04:15 PM Go to last post
  3. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 9,289
    12-05-2017, 04:33 AM Go to last post
  1. Cannot log in with certain characters

    Over the last couple of days I've had issues with the game crashing. Everything is up to date, I've reinstalled the game which helped for less than...

    Started by AriettaRayne‎, 02-28-2021 11:42 AM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 12
    • Views: 231
    Today, 02:52 AM Go to last post
  2. i kept on getting disconnected 90006

    today when i was doing dungeon, suddenly got dcd and when i try to get in, just wont let me play the game for more than one minute then just dcd me...

    Started by Xoniaaa‎, Yesterday 07:06 AM
    error (90006)
    • Replies: 4
    • Views: 105
    Yesterday, 11:52 PM Go to last post
  3. Unable to Update Patch Files. [1105] [20629]

    Hello! I am currently unable to but had been successfully running FFXIV on the Mac OS Download and Launcher. Now I get an error that is in the...

    Started by Dbumpf‎, 03-01-2021 01:31 AM
    mac os, update failed
    • Replies: 2
    • Views: 123
    Yesterday, 11:50 PM Go to last post
  4. Constant dx11 error crashes

    Hello, I've been playing the game for 8 months now. Last week I got a new computer and I've been getting a varied assortment of dx11 errors nonstop....

    Started by lezard21‎, 02-08-2021 02:29 PM
    5 Pages
    1 2 3 ... 5
    • Replies: 42
    • Views: 2,248
    Yesterday, 12:36 PM Go to last post
  5. Data Center: Crystal connection "Poor".

    I recently moved from Aether to Crystal Data Center and noticed that my connection is always rated as "poor" upon choosing my character, meanwhile...

    Started by RyoXander‎, 02-14-2021 09:10 AM
    • Replies: 1
    • Views: 129
    Yesterday, 09:49 AM Go to last post
  6. Game crashes on PS5

    I just returned to the game this month of February and at this time I've managed to get myself a Playstation 5, since all of my games are saved on an...

    Started by eaudaemon‎, 02-26-2021 09:17 AM
    • Replies: 1
    • Views: 129
    Yesterday, 08:09 AM Go to last post
  7. Unknown sounds

    Here lately... within the past couple of weeks... I have been hearing a loud ding. The best way to describe it would be it sounds like an elevator...

    Started by Lizellea‎, 02-25-2021 09:36 AM
    • Replies: 3
    • Views: 161
    Yesterday, 07:58 AM Go to last post
  8. An unexpected error

    This error happened to me a couple of times but I didn't pay attention to it, until the last update, when trying to enter with my BLM character every...

    Started by Arthinak‎, 02-28-2021 06:02 AM
    • Replies: 1
    • Views: 88
    Yesterday, 07:40 AM Go to last post
  9. Recognizing mouse as gamepad

    The game is recognizing my gaming mouse as a gamepad and automatically switches to it at random. This use to happen with long periods of normal...

    Started by Travis872‎, 03-01-2021 11:10 AM
    • Replies: 2
    • Views: 103
    Yesterday, 07:22 AM Go to last post
  10. Constant 2002 Errors

    So ever since I upgraded FFXIV from Basic Edition to all the Expansion packs some months ago, I have had a constant flow of 2002 lobby server errors....

    Started by TyaMenelaus‎, 02-13-2021 01:38 AM
    • Replies: 2
    • Views: 204
    03-01-2021, 03:32 AM Go to last post
  11. Game repeatedly crashed when logining into char

    The game keeps crashing when logining into characters. I\\'ve reinstalled the game multiplayer times. Even tried logining in on a different computer...

    Started by LogicMouse‎, 02-12-2021 11:15 AM
    2 Pages
    1 2
    bug, crashes, login
    • Replies: 14
    • Views: 630
    02-28-2021, 05:14 AM Go to last post
  12. 90006 error codes and rubberbanding

    I was experiencing several issues with DC'ing after surrounding "world" freezes for 10 to up to 55 seconds and always results in a 90006 error code....

    Started by ConchaCommando76‎, 02-23-2021 01:02 PM
    90002 code error, 90006 error, lag lagging disconnect, lag lagging freezing
    • Replies: 2
    • Views: 208
    02-27-2021, 03:28 PM Go to last post
  13. 1012 Error : A version update is required

    Can someone please help with a technical issue I'm having? I played the game earlier this afternoon just fine and and it's been working fine ever...

    Started by Doctor-Angstrom‎, 02-26-2021 02:55 PM
    • Replies: 1
    • Views: 105
    02-26-2021, 11:45 PM Go to last post
  14. Forums on the Phone Question

    Earlier when I was browsing the forums I hit the full site button at the bottom of a page which changes the forum to how it looks on the PC. How do...

    Started by Wolven_Essence‎, 02-26-2021 10:46 PM
    • Replies: 0
    • Views: 110
    02-26-2021, 10:46 PM Go to last post
  15. Sprint does not activate when designated button on my hot bar for sprint is pressed

    I am having an issue with all my characters in Final Fantasy XIV. Every character and every job has sprint on hold L2 press square and very...

    Started by MoltresRider‎, 02-26-2021 11:21 AM
    • Replies: 1
    • Views: 115
    02-26-2021, 12:19 PM Go to last post
  16. Can't play the game at all

    I'm locked in this weird dungeon with the support desk forced on my screen. I have no idea what happened, and I don't know what to do. I wish a GM...

    Started by DamianFatale‎, 02-20-2021 03:43 PM
    can't play, don't know where i am, gm, jail
    • Replies: 2
    • Views: 278
    02-26-2021, 05:47 AM Go to last post
  17. Enemy AOE issues

    I'm not sure if I'm right here but I have an issue with enemy AOE. When the enemy AOE marker pops up I leave that area but still a half to a...

    Started by Atlentor‎, 02-22-2021 07:56 PM
    • Replies: 7
    • Views: 364
    02-25-2021, 06:04 PM Go to last post
  18. Constant CTDs/crashes

    This started up today but for whatever reason I am crashing to desktop with no error message or crashing with an error message. ...

    Started by geminipestdeath‎, 02-23-2021 11:57 AM
    • Replies: 3
    • Views: 206
    02-25-2021, 06:59 AM Go to last post
  19. Fatal DirectX Error (10000000) [MAC]

    I saw that the issue for mac's version compatibility had been fixed so I started fresh, deleted the old game, and gave it a clean install. It...

    Started by Fullmoon64‎, 02-21-2021 04:30 AM
    bigsur, directx, error, fatal, mac
    • Replies: 3
    • Views: 219
    02-24-2021, 12:04 AM Go to last post
  20. FFXIV Periodically crashes whole computer

    I9-10850K @4.8 max boost 3080 evga rtx 16 gb of ram Windows 10 on 128 gb ssd, ffxiv on 500 gb m2 ssd. I have tried uninstalling & reinstalling...

    Started by Loviatar‎, 02-20-2021 09:18 AM
    • Replies: 2
    • Views: 148
    02-23-2021, 11:40 PM Go to last post

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