Same story when I first started trying to get online.
I unfortunately discovered that issue with win7 after uninstalling the game thinking my files had gotten corrupted. So I couldn't get the game reinstalled either.
I am currently getting past that after doing the update for Transport Layer Security to 1.2

https://support.microsoft.com/en-us/...8-11268bb10392

Got me past this issue but gave me an generic error message in Japanese, no error codes or anything. Just saying game failed so I'm in the process of redownloading again as it seems that messed up the first time.