Unable to complete version check.

[WushuDragon]

The following two articles helped me fix the problem on windows 7 64Bit

https://docs.microsoft.com/en-us/mem...tls-1-2-client
https://support.microsoft.com/en-us/...8-11268bb10392

You must have Windows update KB3140245 installed.
Then you must edit the registry tree as defined in the documentation

If for some reason you do not want to read or do not understand the documentation details about editing the registry tree.
They made an "Easy Fix" program that will do the edits for you.

https://download.microsoft.com/downl...syFix51044.msi

Hopefully this helps someone.

This reply should be highlighted. This fixed my issue. That said, I had already selected it to repair and wellll now I have a 329 minute download. Hurray!

[Vautravers]

Yup, it fixed mine too. Now onward to 318 minutes downloading 79Gb of glorious Hildibrand and not the old poligonal grapes ( /sad_face)

[Aurilaya]

The following two articles helped me fix the problem on windows 7 64Bit

https://docs.microsoft.com/en-us/mem...tls-1-2-client
https://support.microsoft.com/en-us/...8-11268bb10392

You must have Windows update KB3140245 installed.
Then you must edit the registry tree as defined in the documentation

If for some reason you do not want to read or do not understand the documentation details about editing the registry tree.
They made an "Easy Fix" program that will do the edits for you.

https://download.microsoft.com/downl...syFix51044.msi

Hopefully this helps someone.

Thanks, this worked for me and now I have to wait several hours because I tried to reinstall the game beforehand

- Copy paste "Windows update KB3140245" into Google and click the first link.
- Click the download button for the Windows 7 x64 update: If you try to download it if you've already installed it it will say so.
- Download the "Easy Fix" program and let it run.
- FFXIV should work now.

[AriannaStormwake]

is this the only solution curious?

[WushuDragon]

is this the only solution curious?

For those who wish to stay with Windows 7, it's the only thing that works currently.

[AriannaStormwake]

and what about those who swap from windows 7 to windows 11
will it be fixed for them? i am going to buy one soon-ish and wanted to ask

[MistakeNot]

and what about those who swap from windows 7 to windows 11
will it be fixed for them? i am going to buy one soon-ish and wanted to ask

If you use Windows 8 or later, this particular problem should not happen.

[AriannaStormwake]

Thank you windows 11 it is then
there is only one solution for Windows 7 users currently
but before the new patch i had no issues logging in
and well suddenly today it happens on a patch day?

[JohnnyMaverik]

Can confirm this happened to me on Windows 7 64bit as well. There is a fix in another thread on the forum and I can confirm it worked for me.

https://forum.square-enix.com/ffxiv/...lled-Windows-7

Very annoying, I know it's to be expected on Windows 7 that a lot of new games won't be supported but when a game you've been playing happily and running fine for ages is suddenly unplayable it's a bit of a kick in the teeth. Apparently we "should have known cuz they told you"... well I didn't and I've been playing for over a year and yes I do look into update and changes to the game, not in massive depth but I generally know upcoming content and patch dates so I'm not playing totally blind.

Should update to a new windows but the idea still makes me feel a bit sick tbh. 7 just works and isn't plagued by all the shady stuff you find in newer windows.

Oh and yes I also tried everything before coming on here, including uninstalling xD
RIP playing tonight.

[MistakeNot]

Can confirm this happened to me on Windows 7 64bit as well. There is a fix in another thread on the forum and I can confirm it worked for me.

https://forum.square-enix.com/ffxiv/...lled-Windows-7

Very annoying, I know it's to be expected on Windows 7 that a lot of new games won't be supported but when a game you've been playing happily and running fine for ages is suddenly unplayable it's a bit of a kick in the teeth. Apparently we "should have known cuz they told you"... well I didn't and I've been playing for over a year and yes I do look into update and changes to the game, not in massive depth but I generally know upcoming content and patch dates so I'm not playing totally blind.

They did warn us a couple of weeks ago that this would happen: https://eu.finalfantasyxiv.com/lodes...4283568449fad7

Also, the game can break on Win7 with any update. That W7 isn't supported any longer means they won't test new updates on W7. That way bugs on W7 can easily sneak in without anyone noticing beforehand.