Greetings fellow Eorzean,

In regards to this issue, the default notification sound you would be referring to is the "Chime" affect correct? If so, please provide the following information:

- Do you have any existing mail in your mailbox at all or is it cleared out completely?
- Do you have any pending friend requests or invites to a free company or possibly a party invite pending?
- Have you checked to see if are queued up for an instance of some sort?

We look forward to your reply back.

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