sound cut out

[Dubbey]

since 6.1 , the game seems to cut my sound off and i can't turn it back on . The only way i can do it is by quitting the game and come back . Only today its did happened 5 times and i'am tired of always have to shut down . It doesn't do that on any other game except FF14 . I'am on windows 11 and I use headset . I'm I the only one with that trouble ?

[SpiralMask]

i've had it happen once (this patch) so far, and a friend of mine has it happen about once a day/session, no clue why.

[StrifeBlade]

Had this problem since I started playing in SHB, and its been a problem since the game was released supposedly, is there like any reason why this happens? Its kind of insane theres been no fix, and all sorts of weird --sometimes-- working solutions like virtual audio and such, but nothing is a guarantee.

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

Does this issue occur when external audio devices such as speakers or headphones are being used? Do you experience this issue at a specific part in game? Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[StrifeBlade]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

Does this issue occur when external audio devices such as speakers or headphones are being used? Do you experience this issue at a specific part in game? Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

Hello boss!

Yes I am using headphones, and it primarily occurs during PvP, and namely Crystalline Conflict. It has also happened in PvE areas as well but I feel like in PvP because a lot more spells are going off, it seems the sound cuts out when a new is scheduled to play, and the game becomes entirely mute, only a full restart would help the problem. Might I suggest as this is such a long standing issue, to consider adding a sound engine restart option to save players from restarting their game?

I shall submit a report.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Crysi\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS F13i
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16327.246MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 28327.246MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.844GB SYSTEM_FREEDISC_SPACE 69.610GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 41.614GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 916.256GB SYSTEM_FREEDISC_SPACE 210.470GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8163.623 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/10/2022 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8163.623 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_5702718f67189c9b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/10/2022 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND PL3461WQ (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {913F575C-8B39-4712-87C5-827223FD8477}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/2/2022 01:00:00
SYSTEM_SOUND Speakers (Logitech G635/G633s Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {70626F30-4FE1-4F55-9CBD-7D1492D12C2B}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2021.11.3479.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/21/2021 01:00:00
SYSTEM_SOUND ZOWIE XL LCD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {097D5CE2-4720-4C22-ADD4-D412C2888421}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/2/2022 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AA4BB6E0-B8CC-11EB-8001444553540000}
SYSTEM_INPUT_NAME Joystick (Razer Tartarus V2)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {AA4BDDF0-B8CC-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Tartarus V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5D37AA0-B8B7-11EB-8001444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5DE5010-B8B7-11EB-8002444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AA4C0500-B8CC-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Tartarus V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {30722810-2611-11EC-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {E5DFAFA0-B8B7-11EB-8006444553540000}
SYSTEM_INPUT_NAME G635 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 9 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AA4C0500-B8CC-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Tartarus V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5DFD6B0-B8B7-11EB-8007444553540000}
SYSTEM_INPUT_NAME G635 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5DFD6B0-B8B7-11EB-8008444553540000}
SYSTEM_INPUT_NAME G635 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5DE5010-B8B7-11EB-8003444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5DF8890-B8B7-11EB-8004444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5DFAFA0-B8B7-11EB-8005444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AA4C2C10-B8CC-11EB-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5E024D0-B8B7-11EB-8009444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5E0C110-B8B7-11EB-800A444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AA4C2C10-B8CC-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer Tartarus V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
sound cut out - Opera
Unlawful Grape - Discord
cdzc - Google Search - Opera
Microsoft Text Input Application
APP Center
FFXIV Launcher


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Adobe Genuine Service
MSI Afterburner 4.6.2
AMD Chipset Software
Autodesk Desktop App
Battle.net
FFXIV TexTools
NVIDIA G-SYNC Pendulum Demo
Google Chrome
EasyTuneEngineService
APP Center
Microsoft Edge
Microsoft Edge Update
Marmoset Toolbag 4
Adobe Photoshop 2021
Razer Synapse
RivaTuner Statistics Server 7.3.2
WinRAR 6.02 (32-bit)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Microsoft Windows Desktop Runtime - 5.0.7 (x64)
OpenOffice 4.1.11
Realtek Card Reader
Google Update Helper
UtechSmart Venus Gaming Mouse
Web Companion
Autodesk Material Library Base Resolution Image Library 2022
Autodesk Advanced Material Library Base Resolution Image Library 2022
AMD PCI Driver
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Realtek Ethernet Controller Driver
EasyTuneEngineService
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AMD Ryzen Balanced Driver
Autodesk Material Library 2022
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
AMD SBxxx SMBus Driver Alpha
AMD_Chipset_Drivers
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
APP Center
GService
AMD GPIO2 Driver
Autodesk Advanced Material Library Low Resolution Image Library 2022
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Marmoset Viewer 1.0.0
GShade 3.4.0
HWiNFO64 Version 7.04
ELDEN RING
Aliens: Fireteam Elite
Crab Game
Creativerse
UWT - Master 3D Course - Files
Darksiders Warmastered Edition
Genital Jousting
Darksiders III
Red Faction Guerrilla Re-Mars-tered
VLC media player
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Microsoft .NET Host - 5.0.7 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Logitech G HUB
Autodesk Maya 2020
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Update Health Tools
Microsoft .NET Host FX Resolver - 5.0.7 (x64)
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Autodesk Genuine Service
Autodesk Maya 2020
Microsoft .NET Runtime - 5.0.7 (x64)
Windows PC Health Check
NVIDIA Graphics Driver 511.79
NVIDIA GeForce Experience 3.25.0.84
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7321.30900954
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.0.84
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Autodesk Single Sign On Component
Microsoft SQL Server 2014 Express LocalDB
Autodesk Revit Unit Schemas 2022
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.7 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe 00004BE4
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe 00003F30
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\acwebbrowser\acwebbrowser.exe 000045A0
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00004598
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 000043CC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001B8C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00001D80
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003780
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000032F8
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000036F0
C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00003EC8
C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00003C6C
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exe 00004A5C
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 0000492C
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 000049B0
C:\Program Files\LGHUB\lghub.exe 00000B80
C:\Program Files\LGHUB\lghub_agent.exe 000032EC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000020FC
C:\Program Files\WindowsApps\AdobeNotificationClient_3.0.1.1_x86__enpm4xejd91yc\AdobeNotificationClient.exe 00000154
C:\ProgramData\Autodesk\Genuine Service\x64\GenuineService.exe 00003C70
C:\Users\Crysi\AppData\Local\Discord\app-1.0.9004\Discord.exe 00006B64
C:\Users\Crysi\AppData\Local\Programs\Opera GX\85.0.4341.65\opera_crashreporter.exe 00005168
C:\Users\Crysi\AppData\Local\Programs\Opera GX\opera.exe 00008564
C:\WINDOWS\Explorer.EXE 00001B80
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002D64
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000026B8
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022C4
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000011A0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000020A4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00005A24
C:\WINDOWS\system32\DllHost.exe 00002C18
C:\WINDOWS\system32\MusNotifyIcon.exe 000039F4
C:\WINDOWS\system32\SettingSyncHost.exe 00002248
C:\WINDOWS\system32\conhost.exe 00004B30
C:\WINDOWS\system32\rundll32.exe 00000A40
C:\WINDOWS\system32\sihost.exe 00001BF4
C:\WINDOWS\system32\svchost.exe 00005C68
C:\WINDOWS\system32\taskhostw.exe 00001C6C
C:\WINDOWS\system32\wbem\unsecapp.exe 0000855C
C:\Windows\System32\CompPkgSrv.exe 000034FC
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_9971779a1c712866\RtkAudUService64.exe 00003290
C:\Windows\System32\RuntimeBroker.exe 000086B0
C:\Windows\System32\SecurityHealthSystray.exe 00003104
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002544
C:\Windows\System32\smartscreen.exe 00008254
C:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00006D28
C:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00008AE4
D:\UtechSmart 16400DPI VENUS Gaming Mouse\hid.exe 00003E98

[OtterPupp]

My sound seems to go out midway through The Fell Court of Troia. It happened to me on 5/29 and 5/30 in the same dungeon. I also asked party members if they experienced the same thing and they confirmed the same issue. The only way to get back sound is by exiting the game and restart.

[Genjo]

I can confirm this as well. I also use headphones when playing.

Related thread: https://forum.square-enix.com/ffxiv/...576-Audio-loss.

I will try using speakers but as of now FF14 is the only game/application that does this since the 6.4 patch.

[felgryn]

Has the audio issue been solved in this latest patch? I was one of the ones where the audio cut-out after 30-40 minutes. I've held back on progressing quest line as i would like to hear the sound. The issues was recognized two weeks ago - and it was said it would take two weeks to resolve - but i have not heard any further comment from SE as to whether the issue has been resolved....