My only 2 complaints are how housing is being handled
and how dated the character creator feels

With housing, the item placement is atrocious compared to many other games and it would take a dev to care enough to actually delve into it, by getting a house and decorating it to an acceptable level but using every item atleast once. They also need to try to replicate some of the best housing decoration showcases players have made- then they'll understand how out-dated and frustrating the item placement is in FFXIV

The character creator is very dated, Many male races can't even use full beards
We can't separate eyebrow color from hair color
We can only choose 1 make-up option
The hairstyles available are all just not great yet NPCs get the best hairstyles and unique faces
Viera and Hrothgar are clearly unfinished
We can't preview battle voices
Clipping is a lie