Greetings fellow Eorzean,

For us to better assist you, please respond with the following information:

When the issue occurs, does it happen in a specific area in the game or when a specific affect or instance or character is logged in? Does the issue happen randomly or is there some sort of pattern such as duration played etc? Please clarify.

Run a cleat boot on the PC and disable all programs except Windows based ones and AMD drivers along with the game to eliminate any possible 3rd party programs possibly causing issues.

Run Windows update and install all recommended/optional updates. Multiple reboots and attempts may be required.

We look forward to your reply back.

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