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Thread: Directx11 error

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  1. #1
    Player
    Draeor's Avatar
    Join Date
    Dec 2021
    Location
    Ul'Dah
    Posts
    17
    Character
    Aritya Draeor
    World
    Balmung
    Main Class
    Conjurer Lv 90

    Directx11 error

    Hello,

    I have intermittently received the error "A fatal directx11 error has occurred". Nothing appears to trigger the error message, and the error message contains no additional details.

    So far, I have tried:

    Updating GPU drivers
    Editing the FFXIV.exe and ffxiv_dx11.exe compatibility settings to disable the fullscreen optimization
    I am currently using a widescreen monitor, if that makes a difference.

    OS: Windows 10 pro 64bit
    GPU: AMD Ryzen 6600XT
    CPU: AMD Ryzen 7 5800X
    Motherboard: MS-7C91
    BIOS version: A.50
    Memory: 16384MB RAM



    Any advice would be appreciated to prevent this issue in the future. It's pretty disheartening to crash and then be unable to play for the rest of the day due to the long queue times.



    (If a SE rep reads this, please consider adding a brief window allowing players to rejoin their previous session in the event of a crash or disconnect. I understand the queues are full and you are doing everything you can to remedy that, but it feels really bad to be playing and then get kicked out of the game and sent to the back of the line for something as simple as relaunching the game).
    (0)

  2. #2
    Player
    Draeor's Avatar
    Join Date
    Dec 2021
    Location
    Ul'Dah
    Posts
    17
    Character
    Aritya Draeor
    World
    Balmung
    Main Class
    Conjurer Lv 90
    Update: Currently, I have been running in border-less windowed mode. Once I am able to re-log into the game, I am going to try fullscreen mode and see if this helps the issue. I will update this with my findings in case anyone else runs into similar issues.
    (0)

  3. #3
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    We would like you to submit a Final Fantasy XIV system report. Please go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details shown when replying back to this post.

    We look forward to your reply back.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (1)

  4. #4
    Player
    Draeor's Avatar
    Join Date
    Dec 2021
    Location
    Ul'Dah
    Posts
    17
    Character
    Aritya Draeor
    World
    Balmung
    Main Class
    Conjurer Lv 90
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\mbarno\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS A.50
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16310.191MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37814.191MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.900GB SYSTEM_FREEDISC_SPACE 790.361GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 611.304GB
    SYSTEM_STORAGE N:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 27684.497GB SYSTEM_FREEDISC_SPACE 12156.598GB
    SYSTEM_STORAGE P:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 27684.497GB SYSTEM_FREEDISC_SPACE 12156.598GB
    SYSTEM_STORAGE R:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 27684.497GB SYSTEM_FREEDISC_SPACE 12156.598GB
    SYSTEM_STORAGE S:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 27684.497GB SYSTEM_FREEDISC_SPACE 12156.598GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon RX 6600 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73FF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8147.586 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8155.096 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.14011.3017
    SYSTEM_GRAPHICS_DRIVER_DATE 11/30/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon RX 6600 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73FF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8147.586 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8155.096 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (166Hz)
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    SYSTEM_GRAPHICS_DRIVER_DATE 11/30/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
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    SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
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    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE 7/19/2017 19:00:00
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    SYSTEM_INPUT_NAME Razer Naga Trinity
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F0777330-C9F6-11EB-8009444553540000}
    SYSTEM_INPUT_NAME CORSAIR K95 RGB PLATINUM XT Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {0AEF31A0-CA04-11EB-8014444553540000}
    SYSTEM_INPUT_NAME G560 Gaming Speaker
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F0779A40-C9F6-11EB-800A444553540000}
    SYSTEM_INPUT_NAME CORSAIR K95 RGB PLATINUM XT Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {988DC410-3FB9-11EC-8004444553540000}
    SYSTEM_INPUT_NAME Yeti Nano
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    SYSTEM_INPUT {F0779A40-C9F6-11EB-800B444553540000}
    SYSTEM_INPUT_NAME CORSAIR K95 RGB PLATINUM XT Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F0783680-C9F6-11EB-8012444553540000}
    SYSTEM_INPUT_NAME Razer Naga Trinity
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F077E860-C9F6-11EB-800F444553540000}
    SYSTEM_INPUT_NAME Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {0AEF58B0-CA04-11EB-8015444553540000}
    SYSTEM_INPUT_NAME G560 Gaming Speaker
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {988DEB20-3FB9-11EC-8005444553540000}
    SYSTEM_INPUT_NAME Yeti Nano
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {494B2D80-E59A-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Razer Naga Trinity
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    Worst MMO Ever? - Villagers and Heroes - YouTube — Mozilla Firefox
    FFXIVLauncher
    Personal Passwords.kdbx - KeePass
    Task Manager
    Waterglaive - Discord
    game
    Calculator
    Calculator
    Settings
    Settings
    Microsoft Text Input Application


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    MSI Afterburner 4.6.4 Beta 3
    KeePass Password Safe 2.49
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    NAPS2 6.1.2
    Notepad++ (32-bit x86)
    Origin
    Razer Chroma SDK Core Components
    Razer Synapse
    RivaTuner Statistics Server 7.3.2 Beta 2
    Steam
    Ubisoft Connect
    Tom Clancy's Rainbow Six Siege
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Razer Synapse
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
    CORSAIR iCUE Software
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Windows Desktop Runtime - 3.1.8 (x64)
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
    Launcher Prerequisites (x64)
    ENE_X-JMI_HAL
    ENE_EHD_M2_HAL
    ENE_DRAM_RGB_AIO
    4K Video Downloader
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    WD_BLACK AN1500
    WD_BLACK D50
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    ENE_MousePad_HAL
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    ENE IO Driver
    MSI SDK
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    AMD Software
    cFosSpeed 11.11
    GIMP 2.10.24
    Guild Wars 2
    Mozilla Firefox (x64 en-US)
    Mozilla Maintenance Service
    Microsoft 365 - en-us
    Microsoft OneDrive
    <Assorted Steam Games>
    VLC media player
    WD_BLACK AN1500
    ENE_DRAM_RGB_AIO
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    PuTTY release 0.76 (64-bit)
    Microsoft Update Health Tools
    ENE_X-JMI_HAL
    ENE_EHD_M2_HAL
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Logitech G HUB
    4K Video Downloader
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
    Windows PC Health Check
    Branding64
    AMD Settings
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
    VirtViewer 10.0-256 (64-bit)
    Microsoft .NET Core Runtime - 3.1.8 (x64)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    FileBot
    ENE_MousePad_HAL
    Revo Uninstaller 2.2.5
    AMD DVR64
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA PhysX System Software 9.21.0713
    AMD WVR64
    WD_BLACK D50
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Google Chrome
    Microsoft .NET Core Host - 3.1.8 (x64)
    RyzenMasterSDK
    AMD Ryzen Master SDK
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
    AMD User Experience Program Installer
    Microsoft Windows Desktop Runtime - 3.1.8 (x64)
    Epic Games Launcher Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 00003644
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003174
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003134
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00000E30
    C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00003050
    C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002580
    C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00003794
    C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 00001DDC
    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000036C8
    C:\Program Files\AMD\CNext\CNext\cncmd.exe 00003D54
    C:\Program Files\KeePass Password Safe 2\KeePass.exe 00003C14
    C:\Program Files\LGHUB\lghub.exe 00002EEC
    C:\Program Files\LGHUB\lghub_agent.exe 00002E7C
    C:\Program Files\Microsoft OneDrive\OneDrive.exe 000023F4
    C:\Program Files\Mozilla Firefox\firefox.exe 00002694
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000028D8
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 000029D4
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002318
    C:\Users\mbarno\AppData\Local\Discord\app-1.0.9003\Discord.exe 0000211C
    C:\Windows\Explorer.EXE 000005E8
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002DEC
    C:\Windows\System32\CompPkgSrv.exe 00004470
    C:\Windows\System32\RuntimeBroker.exe 00003A78
    C:\Windows\System32\SecurityHealthSystray.exe 00002964
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00000EFC
    C:\Windows\System32\smartscreen.exe 00004494
    C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000021D4
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000020E4
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002420
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000025DC
    C:\Windows\system32\ApplicationFrameHost.exe 00003C6C
    C:\Windows\system32\DllHost.exe 00001B64
    C:\Windows\system32\SettingSyncHost.exe 00003DDC
    C:\Windows\system32\rundll32.exe 00002984
    C:\Windows\system32\sihost.exe 00001B2C
    C:\Windows\system32\svchost.exe 000030A4
    C:\Windows\system32\taskhostw.exe 00001DA8
    C:\Windows\system32\wbem\unsecapp.exe 00003088
    D:\Steam\GameOverlayUI.exe 000035A4
    D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004844
    D:\Steam\steam.exe 000032C4
    D:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000048E0
    D:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000021B8
    (0)
    Last edited by Draeor; 12-07-2021 at 04:28 PM.

  5. #5
    Player
    Zulrich's Avatar
    Join Date
    Aug 2012
    Posts
    4
    Character
    Tsukasa Molkot
    World
    Hyperion
    Main Class
    Astrologian Lv 70
    Quote Originally Posted by Darneltia View Post
    Greetings fellow Eorzean,

    We would like you to submit a Final Fantasy XIV system report. Please go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details shown when replying back to this post.

    We look forward to your reply back.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    Hello, I am having the same issue. I purchased this new Asus Rog Strix Scar 17 laptop and now I'm experiencing this Fatal Error. Please assist!




    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\majin\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
    SYSTEM_CPU AMD Ryzen 9 5900HX with Radeon Graphics (16 CPUs), ~3.3GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS G733QR.325
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32176.262MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37296.262MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.377GB SYSTEM_FREEDISC_SPACE 752.500GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1638)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 496.559 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16088.131 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (300Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14044.3004
    SYSTEM_GRAPHICS_DRIVER_DATE 5/4/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070 Laptop GPU
    SYSTEM_GRAPHICS_DEVICE Unknown
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070 Laptop GPU
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 24132 MB
    SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
    SYSTEM_GRAPHICS_DRIVER_DATE 12/14/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

    SYSTEM_GRAPHICS_PIXEL_SHADER
    SYSTEM_GRAPHICS_VERTEX_TEXTURE
    SYSTEM_SOUND AI Noise-cancelling Output (ASUS Utility)
    SYSTEM_SOUND_DEVICE_ID {DC524361-0181-4857-9B47-1186F86EABBB}
    SYSTEM_SOUND_DEVICE_NAME igovsd.sys
    SYSTEM_SOUND_DRIVER_VERSION 3.0.4.0
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/21/2020 19:00:00
    SYSTEM_SOUND Headphones (CORSAIR VIRTUOSO XT Bluetooth)
    SYSTEM_SOUND_DEVICE_ID {32510F5D-D1CD-4C7B-A013-7AE1CBF5D75B}
    SYSTEM_SOUND_DEVICE_NAME BthA2dp.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/3/2021 19:00:00
    SYSTEM_SOUND Headset Earphone (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
    SYSTEM_SOUND_DEVICE_ID {1421B115-3E29-471B-AA65-ACB06DF663A3}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/4/2021 19:00:00
    SYSTEM_SOUND Speakers (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {72B950E0-F258-4669-BCFD-1E557C4B9709}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.9132.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/15/2021 19:00:00
    SYSTEM_SOUND Speakers (Woojer Vest Edge)
    SYSTEM_SOUND_DEVICE_ID {931FC2AC-E300-435F-A4D1-D18CE2C31766}
    SYSTEM_SOUND_DEVICE_NAME BthA2dp.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/3/2021 19:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FEC8440-68C1-11EC-8001444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8FFF4830-68C9-11EC-8001444553540000}
    SYSTEM_INPUT_NAME USB OPTICAL MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8FFF6F40-68C9-11EC-8002444553540000}
    SYSTEM_INPUT_NAME USB OPTICAL MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FECD260-68C1-11EC-8003444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FED2080-68C1-11EC-8006444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FC5D3000-68CE-11EC-8005444553540000}
    SYSTEM_INPUT_NAME CORSAIR VIRTUOSO XT Wireless Gaming Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 32 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FED4790-68C1-11EC-8007444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FC5D3000-68CE-11EC-8004444553540000}
    SYSTEM_INPUT_NAME CORSAIR VIRTUOSO XT Wireless Gaming Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 120 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FC5D5710-68CE-11EC-8006444553540000}
    SYSTEM_INPUT_NAME CORSAIR VIRTUOSO XT Wireless Gaming Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FC5D7E20-68CE-11EC-8007444553540000}
    SYSTEM_INPUT_NAME CORSAIR VIRTUOSO XT Wireless Gaming Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FC5DA530-68CE-11EC-8008444553540000}
    SYSTEM_INPUT_NAME CORSAIR VIRTUOSO XT Wireless Gaming Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FED6EA0-68C1-11EC-8008444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FC5DA530-68CE-11EC-8009444553540000}
    SYSTEM_INPUT_NAME CORSAIR VIRTUOSO XT Wireless Gaming Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {FC5DCC40-68CE-11EC-800A444553540000}
    SYSTEM_INPUT_NAME CORSAIR VIRTUOSO XT Wireless Gaming Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FED6EA0-68C1-11EC-8009444553540000}
    SYSTEM_INPUT_NAME ASUS Wireless Radio Control
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FEDBCC0-68C1-11EC-800A444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FEDE3D0-68C1-11EC-800B444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FEE0AE0-68C1-11EC-800C444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FEE31F0-68C1-11EC-800E444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FEE5900-68C1-11EC-800F444553540000}
    SYSTEM_INPUT_NAME N-KEY Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {900BCB50-68C9-11EC-8003444553540000}
    SYSTEM_INPUT_NAME USB OPTICAL MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Fatal DirectX Error (11000002) and 1 more page - Personal - Microsoft​ Edge
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Advanced Combat Tracker (remove only)
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Norton Security
    ASUS Aac_NBDT HAL
    AURA Service
    ASUS MB Peripheral Products
    AURA lighting effect add-on
    FINAL FANTASY XIV ONLINE
    ROG Live Service
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.26.28720
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.26.28720
    WebAdvisor by McAfee
    ASUS Mouse HAL
    ASUS Keyboard HAL
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.26.28720
    RefreshRateService
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.26.28720
    ASUS Smart Display Control
    AMD Ryzen Balanced Driver
    ASUS Update Helper
    AI Noise Cancelation Audio Software
    AURA Service
    ASUS AURA Headset Component
    ASUS Framework Service
    ASUS Framework Service
    ASUS Aac_GmAcc HAL
    ASUS AURA Display Component
    Microsoft 365 - en-us
    ARMOURY CRATE Service
    ASUS Aac_NBDT HAL
    ASUS Keyboard HAL
    AI Noise Cancelation Audio Software SDK
    ASUS MultiAntenna Service
    Microsoft Update Health Tools
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    ASUS Aac_GmAcc HAL
    ASUS AURA Headset Component
    ASUS AURA Display Component
    NVIDIA Graphics Driver 497.29
    NVIDIA GeForce Experience 3.24.0.126
    NVIDIA Optimus Update 39.2.2.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.2.2.0
    NVIDIA FrameView SDK 1.2.4999.30397803
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.38.94
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Platform Controllers and Framework
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.24.0.126
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    ASUS Mouse HAL
    ASUS MB Peripheral Products
    AURA lighting effect add-on x64
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
    ASUS Aura SDK
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\ASUS\ASUS Smart Display Control\ASUSSmartDisplayControl.exe 00001EB4
    C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 0000279C
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AcPowerNotification\AcPowerNotification.exe 00001E6C
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe 00001E60
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 00003178
    C:\Program Files (x86)\Microsoft\EdgeWebView\Application\96.0.1054.62\msedgewebview2.exe 00003A10
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000027C4
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000022CC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003D88
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001568
    C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.UserSessionHelper.exe 00001F1C
    C:\Program Files\ASUS\ARMOURY CRATE Service\DenoiseAIPlugin\ArmouryCrate.DenoiseAI.exe 00003924
    C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00002138
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000027C8
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002564
    C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00003A20
    C:\Program Files\Norton Security\Engine\22.21.5.44\NortonSecurity.exe 00001CCC
    C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.20.40028.0_x64__0a9344xs7nr4m\radeonsoftware\AMDRSServ.exe 00004440
    C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.20.40028.0_x64__0a9344xs7nr4m\radeonsoftware\RadeonSoftware.exe 000043A4
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 000046EC
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00004804
    C:\Program Files\WindowsApps\MicrosoftTeams_21323.200.1078.109_x64__8wekyb3d8bbwe\msteams.exe 00003CB8
    C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20050.505.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00000DA0
    C:\Users\majin\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003EB8
    C:\WINDOWS\Explorer.EXE 00002B64
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_f73c42a7ee5021d4\ASUSOptimization\AsusOSD.exe 00003F10
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_f73c42a7ee5021d4\ASUSOptimization\AsusOptimizationStartupTask.exe 0000155C
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_f73c42a7ee5021d4\ASUSSoftwareManager\AsusSoftwareManagerAgent.exe 00002CCC
    C:\WINDOWS\System32\SearchProtocolHost.exe 00003B58
    C:\WINDOWS\System32\svchost.exe 00002A90
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00004B48
    C:\WINDOWS\system32\DllHost.exe 000030E4
    C:\WINDOWS\system32\backgroundTaskHost.exe 00004924
    C:\WINDOWS\system32\conhost.exe 0000243C
    C:\WINDOWS\system32\ctfmon.exe 000020D8
    C:\WINDOWS\system32\sihost.exe 00001824
    C:\WINDOWS\system32\svchost.exe 000031D8
    C:\WINDOWS\system32\taskhostw.exe 000042CC
    C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_aca6886fc90e37cd\RtkAudUService64.exe 00004A20
    C:\Windows\System32\RuntimeBroker.exe 00004988
    C:\Windows\System32\SecurityHealthSystray.exe 00003E08
    C:\Windows\System32\SystemSettingsBroker.exe 00000E4C
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002D18
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002D00
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003234
    (0)

  6. 02-28-2022 04:37 AM
    Reason
    Personal details

  7. #7
    Player
    Laran's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Contra Laran
    World
    Odin
    Main Class
    Thaumaturge Lv 59
    I've spent many hours trying to get a fix for this one (DX11000002) Fatal Error. Always and only seems to happen for me in FFXIV. Other games no issue at all.

    What did it make a bit better for me was setting my FPS in Radeon settings to 60fps and ingame fps settings to unlimited. Besides that i disabled all settings in my Radeon software. Only thing i have active is the setting 'waiting for vertical refresh' and the 'max fps setting to 60'

    No i get random once a day this error instead of every 30 minutes like in the past. Perhaps you can try this and helps you aswell.

    Nothing more frustrating than waiting 6 hours in queue and then after 30 min get kicked by this fatal DXerror wich put you directly back in queue (looking at you SE..) since this game does not have some kind of a grace system

    GL
    (0)

  8. #8
    Player
    Devari's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Devaria Garamond
    World
    Sargatanas
    Main Class
    Conjurer Lv 90
    Gonna leave this as a placeholder post for me (if I get Directly X'd from Babil a 3rd time I'll add my config).
    (0)

  9. #9
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Greetings and thank you for the reply.

    Draeor, does the game still when installed on the C drive? Additionally were any updates and changes made to the PC at the time of the crash?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  10. #10
    Player
    Draeor's Avatar
    Join Date
    Dec 2021
    Location
    Ul'Dah
    Posts
    17
    Character
    Aritya Draeor
    World
    Balmung
    Main Class
    Conjurer Lv 90
    Hi Dynratygus,

    I am installing this device on C:\ thanks to another post I found on the forum. No, the only items I had open were Steam, Discord, Final Fantasy, and KeePass (My password manager). Automatic updates are disabled. Thank you for your assistance! I will post back tomorrow if I see the error message again after installing on C:\
    (0)

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