Directx11 error

[ZenithanGunn]

I'm so sick of this DirectX 11 Error = 11000002

My husband gets this error randomly 4-5x a day, combined with the awful login queue this means randomly he's just kicked out of the game and may have to wait hours to play again, just to have this same damn error.

This issue started for me the day my Nvidia RTX 3060 Ti video card arrived. My prior Nvidia GTX 1060 never once crashed and I still use it in my 2nd gaming PC without issues.
Like many others with this issue I also have a Ryzen AMD processor. No other games have this crashing issue, only FF14. OS is Windows 10 Pro with latest updates.

Things I've tried to fix the DirectX error:

Restart, reboot, close everything else, set FF14 to High CPU priority
Disabled all other Startup apps and items
Replaced my PSU with an 850W
Upgraded nVidia drivers (497.09), BIOS, AMD chipset drivers, AMD Raid drivers
Upgraded to 16Gb of RAM from 8Gb
Tested RAM and GPU with burn in tests - No issues
Reinstalled FF14 on C: drive
Tested various other games, benchmark tools, etc - NO other app has issues
Installed Asus GPU Mark, set GPU to "Gaming Mode" 1755Mhz and "OC Mode" 1785Mhz - No changes, still crashes
Used GPU Mark to reduce GPU clock speed by 100Mhz - No impact
Changed Power Plan from AMY Ryzen to High Performance
Set FF14 to Max Performance in NVIDA control panel
Tried DirectX 9 - Game freezes 30 seconds after loading
Disabled vertical sync in game, configured adaptive vertical sync and setup 60 FPS limit in NVidia control panel

Nothing has fixed this issue. Sometimes we can play all day with no problems, the next day the DirectX 11 11000002 error comes up over and over. If you lookup that error number, you'll see MILLIONS of posts online (not just on these forums) about this FF14 issue. This is not an obscure thing, A LOT OF PEOPLE have this problem.

https://www.reddit.com/r/ffxiv/comme...rror_11000002/
https://www.reddit.com/r/ffxiv/comme...rror_11000002/
https://community.amd.com/t5/drivers.../313779/page/2
https://steamcommunity.com/app/39210...5556494537966/




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\FreezeGunn\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 2700 Eight-Core Processor (16 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS A.K4
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16309.605MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32693.605MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.273GB SYSTEM_FREEDISC_SPACE 72.481GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 106.476GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 155.973GB
SYSTEM_STORAGE P:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.554GB SYSTEM_FREEDISC_SPACE 117.471GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8050.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8154.803 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9be48e12ebceea24\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9be48e12ebceea24\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9be48e12ebceea24\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9be48e12ebceea24\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7212
SYSTEM_GRAPHICS_DRIVER_DATE 9/12/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND M420NV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0D610E1C-561C-433B-8475-7ECF577E0766}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.92
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2021 17:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {002CC24A-E636-49C7-8EAE-4EAC73448205}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 17:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {1B561712-C421-4DA0-97A3-28FF6EC6B300}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {533170F0-F2DF-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {533170F0-F2DF-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {533170F0-F2DF-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2BDC82A0-F0C4-11EB-8001444553540000}
SYSTEM_INPUT_NAME CP1500AVRLCDa
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
Transfers
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Brave
HandBrake 1.4.2
ASUS GPU TweakII
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
Ubisoft Connect
Immortals Fenyx Rising
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Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
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ASUS GPU TweakII
FINAL FANTASY XIV ONLINE
Stopping Plex
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.11 (x64)
Plex Media Server
Microsoft Visual C++ 2005 Redistributable
AMD PCI Driver
Realtek Ethernet Controller Driver
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
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Google Update Helper
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AMD_Chipset_Drivers
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Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Plex Media Server
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
CCleaner
Hades
Castlevania Advance Collection
Rogue Legacy
Oddworld: New 'n' Tasty
Children of Morta
FINAL FANTASY VII
Borderlands 3
Pyre
Sonic Mania
Dead Cells
Moonlighter
Bloodstained: Ritual of the Night
Tales of Arise
OCTOPATH TRAVELER
Microsoft .NET Host - 5.0.11 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft .NET Host FX Resolver - 5.0.11 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Runtime - 5.0.11 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA Control Panel 472.12
NVIDIA Graphics Driver 472.12
NVIDIA PhysX System Software 9.21.0713
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NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.11 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Caffeine\caffeine64.exe 00001E9C
C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe 00001DA4
C:\Program Files (x86)\Plex\Plex Media Server\Plex Tuner Service.exe 00001FC4
C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe 00001E48
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000C78
C:\Windows\Explorer.EXE 00001048
C:\Windows\System32\RuntimeBroker.exe 00000DA4
C:\Windows\System32\TiltWheelMouse.exe 00001D8C
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001D98
C:\Windows\System32\smartscreen.exe 00000FD8
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000101C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000017EC
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000020
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000010D8
C:\Windows\system32\ApplicationFrameHost.exe 00000E04
C:\Windows\system32\DllHost.exe 000022A4
C:\Windows\system32\conhost.exe 00001FD8
C:\Windows\system32\sihost.exe 00001270
C:\Windows\system32\svchost.exe 000012E0
C:\Windows\system32\taskhostw.exe 00001350