Audio popping issue

[Lambda_Bernkastel]

Patch 6.05. Sound is still broken. Im lvl 81 and not even completed first dungeon of the new expansion. (because im waiting for sound to be fixed.) Kinda want my money back for pre order of the game and sub, if thats not going to be fixed in the future.

[redghost289]

Still broken, and not listed as a "Known Issue" in today's patch notes. Outrageous.

[Eol]

I am a Playstation FFXIV player. I did not have issues at launch of the expansion, in fact the sound was great. As of 6.01 however, the sound became this washed out noise lacking all of the depth it had. As an audiophile, it’s very noticeable and really hampering the experience.

[Kazemon15]

I also find it very weird with the no acknowledgement, there is also no news about this in other sites. Like I seen news of ffxiv players "mad" about the low poly grape thing but no news at all of the audio issues.

Is there a way to contact a gaming news site with the issue to bring more attention to it?

[yami131]

well i normally dont write just read the threat but i have no other choice i guess cause many people suggest we should upgrade our hardware. well i do that after 6.01 .O n direct x 11 i now even get the sound stutter in the login and start screen while on the other hand on direct x9 no sound problem at all. i upgrade from an fx series to a ryzen 5. my best buddy has the same cpu as me and is not effectet. the only old thing i have in my pc is an gtx950 graphic card cause they are atm way to expensive. hope that will help. i will send my pc spec from the ff14 launcher as well

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 01/14/21 16:20:00 Ver: V1.50
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16310.207MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18742.207MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.134GB SYSTEM_FREEDISC_SPACE 336.022GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.104 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {47EF4124-A02C-4AE7-BFAE-5634C07A265F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9084.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/15/2020 01:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {F139DD43-F8F2-4EED-92CD-D53A870575A6}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 01:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {E03E4E92-7F87-4DA6-AC66-1F4A485C4940}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {53FAD80B-8CC4-4CAE-BC90-C8EE28364125}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9084.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/15/2020 01:00:00
SYSTEM_SOUND T22B300 (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AADAB80C-BF48-418A-807A-F28D0BFA84C7}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.40
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10/16/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {20019200-C28A-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2003DBF0-C28A-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23A5B270-4938-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23A6C3E0-4938-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[ScarlettSwyrwyb]

I'm also still having these issues, I'm just going to unsub until they fix it.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 3
SYSTEM_BIOS BIOS Date: 02/26/16 10:44:44 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16341.859MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32725.859MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.611GB SYSTEM_FREEDISC_SPACE 55.997GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1692.954GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.531GB SYSTEM_FREEDISC_SPACE 0.083GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8170.930 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6089
SYSTEM_GRAPHICS_DRIVER_DATE 12/11/2020 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8170.930 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6089
SYSTEM_GRAPHICS_DRIVER_DATE 12/11/2020 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9577F3F2-17DA-46D1-99F5-CA0456A482EF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8186
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2C433F9E-F549-489D-9778-4B5D2A4BFFF7}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8186
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C34EF400-1A50-11EC-8001444553540000}
SYSTEM_INPUT_NAME H100iRGBPROXT
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87CB8A60-5B65-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87CBFF90-5B65-11EB-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87CC26A0-5B65-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87CC4DB0-5B65-11EB-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8F7A17E0-5B65-11EB-800E444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E964DCC0-A2D4-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

[Interrossiter]

Just wondered why PS5 users are also affected by the sound issues, combat scenes are like being in an echoing tin can since Endwalker.
I appreciate amd is onboard PS5 too but this has only been evident since spatial sound was implemented.

[minopoki]

Well, so me and Jizu created a discord server for further discussion of this matter. Don't know if it will take us anywhere, but everyone is free to join:
https://discord.gg/DZGjr5fy

Also, I created another thread (probably my last one), trying to get an answer from SE: https://forum.square-enix.com/ffxiv/...m-SE?p=5792458
Anyway, my sub expires next 14th I think, and I'll not renew it unless this is fixed, and I'll probably not be so much active here in the forums anymore, but I'll be checking it once in a while, and I'll also be on discord, if someone needs me for anything.

[VerdeletHalua]

Quoting this for visibility.

Well, so me and Jizu created a discord server for further discussion of this matter. Don't know if it will take us anywhere, but everyone is free to join:
https://discord.gg/DZGjr5fy

Also, I created another thread (probably my last one), trying to get an answer from SE: https://forum.square-enix.com/ffxiv/...m-SE?p=5792458
Anyway, my sub expires next 14th I think, and I'll not renew it unless this is fixed, and I'll probably not be so much active here in the forums anymore, but I'll be checking it once in a while, and I'll also be on discord, if someone needs me for anything.

EDIT: Also posting as a heads up refer to post #772 on page 78 for more information on what's going on.

People just arent reading the thread - and the relevant posts get buried immediately by posts stating the same thing for the 500th time. Stop posting the same low quality information over and over. You are actively making it harder for both players and square to see relevant posts. Read. The. Thread.

Here's a summary of the relevant posts I'm refering to. This is not the chronological order of posts, but in an order that helps you get a good idea of what the issue is, what has been done and what the final verdict is.

[Grimno]

Just wondered why PS5 users are also affected by the sound issues, combat scenes are like being in an echoing tin can since Endwalker.
I appreciate amd is onboard PS5 too but this has only been evident since spatial sound was implemented.

Well obviously the PS5 is outdated /s
You should invest in the PS6 Pro Plus Vita XL Hyper-Cooled Slim System with Expanded Memory and Storage Enhanced Surround Sound Gaming Elite Systems featuring Dante from the Devil May Cry series & Knuckles 64