Audio popping issue

[eszett]

I've been pursuing a refund for the three remaining month on my sub. After some short back-and-forth with support linking them this thread and showing them that, no, their suggested fixes do NOT work, and that this is a case of false advertising due to the benchmark, I received this (most interesting point in bold):

My response from customer service was as follows:

We apologize for the confusion and the inconvenience. We have confirmed various issues including sound related ones as stated on the official Lodestone web site here:

(link to the Dec 9th/Dec 20th post regarding this as of Patch 6.0.1)

These issues will be addressed and we do ask for your patience while the development team works on a resolution.

We understand the frustration this may cause and do apologize once again for the inconvenience.

Figured the additional proof of response from customer service off the forum would help clarify that while they seem not inclined to include it in Known Issues... I noticed this section within the Support FAQ under "In-Game > Sound" which was posted 12/29/21 (two days after the last response in this thread).

And to remain on topic, none of those fixes seemed to help much (it was quite a list, involving various things like clean boot, reinstall of GPU drivers, etc that I had already done and culminating in a full reinstall specifically on HDD rather than SSD), there is perhaps a slight improvement switching off fullscreen optimization, but that could be just as easily from me deciding to run it in Win7 compatibility mode in there. Otherwise, options for fixes have been exhausted for me as well.