Quote Originally Posted by Nommers View Post
I've been pursuing a refund for the three remaining month on my sub. After some short back-and-forth with support linking them this thread and showing them that, no, their suggested fixes do NOT work, and that this is a case of false advertising due to the benchmark, I received this (most interesting point in bold):



I wasn't expecting to get the money back, all I wanted was some kind of acknowledgment. If anything I'm shocked at how quickly they seem to have changed their tune here considering I sent them all of two emails - I'm hoping the EN community team coming back has helped raise some awareness inside the company of a) the severity of the issue and b) how pissed we are. I'm still furious that this didn't make the patch notes, but I'm taking this as progress.
thats awesome they they at least mention it there, it's not hard so why can't they just put it on the freaking lodestone. instead, it looks like theyre advertising some other audio software (no, seriously)