Game crashes with DX11 errors after EW update

[jkris]

Just to add something, trying to contact support over this, they tried to close my issue because it was solved when it wasn't, I can't open the game, after saying I was still unable to play they just sent me the same ridiculous automatic text from the same text from their first reply and other completely unraleted info about queue delays which have nothing to do with it.
So again my drivers are updated, trying dx9 crashes the game worse, game settings weren't at max, I can't try with other character because game doesn't open, overlay is not used, etc.

[ToorX]

Change your default Audio Output to ARCTIS GAME and NOT ARCTIS CHAT. I've been having all of the same issues and this fixed everything for me

Thank you so much!!! I went down the gauntlet chasing this issue, even redownloaded the game, before I saw your post and noticed that my audio output somehow got set to "Arctis Chat". The game really shouldn't crash in this scenario, very ugly and will confuse some people. This should have been a "why doesn't my sound work?" issue.

[Coloeus]

I've been having the same problem (DX11 errors on launch) since EW. It seems to occur completely at random. Switching to DX9 allows me to log in but the game crashes just a few moments later. Switching back to DX11 solves the issue temporarily. Square Enix needs to fix this...

[Calistral]

Hello,

I've been having the same issue since about 48hrs after EW was released. Sit through the que to log in, then get kicked out within a few minutes.

Always get the same msg:

An unexpected error has occurred. Exiting FINAL FANTASY XIV. 2021-11-27_1420
ffxiv_dx11.exe + 1385008
ffxiv_dx11.exe + 13857FE
ffxiv_dx11.exe + 138A0C5
ffxiv_dx11.exe + 47640C
ffxiv_dx11.exe + 19CDE2
ffxiv_dx11.exe + 1455619
KERNAL32.DLL + 154E0
ntdll.dll + 485B

I have tried the suggestions about changing the sound from Arctus, but not having or using that series i have been unable to find it.
Also tried to roll back directx, as is currently directx 12, but I must be missing something as i cannot.

Would anyone have any further suggestions?
I am currently reloading the game for the 3rd time today and have made sure the drivers are all upto date.

[HewittSiverthread]

I got the exact same problem as @Aco505.
I have been having this problem since the implemented the Endwalker patch.
Hope you are working on it, cause it kicks me out when running the game, dont matter where i am or even if i am waiting to login.

It doesnt let me pass the launcher without enabling DX-11.

Please fix it asap.

[Obi-one]

I have too experiencing the same issue.

Have not had a single crash in 3 months of playtime before the Endwalker release , nowadays I get crash 1hour into playtime...

I'm so tired of sitting in queues after a crash..



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

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FINAL FANTASY XIV
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Game crashes with DX11 errors after EW update and 3 more pages - Personal - Microsoft​ Edge
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[Gwenorai]

Same issues; directX errors started popping up after the patch. I've tried multiple 'fixes' that have been suggested in previous posts: both here, Reddit and the AMD forums.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

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SYSTEM_INPUT {8AA7F3C0-5C29-11EC-8003444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8AA868F0-5C29-11EC-8004444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
iCUE
Cortana
Mail
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-


AMD Chipset Software
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon IJ Scan Utility
Creation Kit: Skyrim
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Origin
Steam
The Elder Scrolls Online
Wrye Bash
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Mass Effect Legendary Edition
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
AURA Service
ASUS MousePad HAL
GALAX GAMER RGB
wtfast 4.16
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
ASUS Framework Service
AURA lighting effect add-on
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
ASUS MB Peripheral Products
ASUS AURA Odd Component
ROG Live Service
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Lightshot-5.5.0.7
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
ASUS GLCKIO2 Driver
ENE_EHD_ASM_HAL
AURA Service
ASUS Mouse HAL
The Sims™ 4
The Sims™ 4 Paranormal Stuff Pack
The Sims™ 4 Snowy Escape
Java Auto Updater
ASUS AURA VGA Component
Kingston AURA DRAM Component
ASUS Keyboard HAL
AURA
ASUS GLCKIO2 Driver
Universal Holtek RGB DRAM
Mass Effect™: Andromeda
AMD PCI Driver
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
Patriot Viper M2 SSD RGB
Corsair AURA DRAM Component
ASUS Motherboard
ASUS AURA Display Component
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
AMD Ryzen Balanced Driver
ASUS AURA Extension Card HAL
ASUS Update Helper
AMD SBxxx SMBus Driver
AMD_Chipset_Drivers
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
ExitLag version 4.201
ASUS AURA Headset Component
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.16.0
ASUS AIOFan HAL
PHISON HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
ENE RGB HAL
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Windows Desktop Runtime - 3.1.10 (x64)
AURA DRAM Component
Patriot Viper DRAM RGB
AMD GPIO2 Driver
ASUS Framework Service
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
ENE_DRAM_RGB_AURA42
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Vortex
7-Zip 19.00 (x64)
AMD Software
Avast Premium Security
Avast Battery Saver
Avast Cleanup Premium
Avast Driver Updater
CPUID HWMonitor 1.44
Microsoft 365 - en-us
reWASD
Kingdoms of Amalur: Re-Reckoning
Baldur's Gate 3
Mass Effect™ Legendary Edition
DARK SOULS™: Prepare To Die Edition
Fallout: New Vegas
Skyrim Script Extender (SKSE)
DARK SOULS™ III
Fallout 4
FINAL FANTASY XIV Online
Stardew Valley
Wallpaper Engine
The Elder Scrolls V: Skyrim Special Edition
Sekiro™: Shadows Die Twice
Valheim
GALAX GAMER RGB
WD_BLACK AN1500
ASUS Keyboard HAL
Canon MG5400 series MP Drivers
ASUS Mouse HAL
Microsoft Windows Desktop Runtime - 3.1.10 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
AMD DVR64
Patriot Viper DRAM RGB
Java 8 Update 281 (64-bit)
Microsoft Update Health Tools
ASUS AURA Extension Card HAL
Malwarebytes version 4.4.10.144
Corsair AURA DRAM Component
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
Microsoft .NET Core Runtime - 3.1.10 (x64)
Microsoft .NET Core Host - 3.1.10 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS MousePad HAL
Microsoft .NET Core Host FX Resolver - 3.1.10 (x64)
Universal Holtek RGB DRAM
RyzenMasterSDK
AMD Settings
Patriot Viper M2 SSD RGB
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
PHISON HAL
CORSAIR iCUE 4 Software
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
ASUS AURA Headset Component
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
ASUS AURA Display Component
AMD WVR64
Windows PC Health Check
ASUS AURA Odd Component
ENE_DRAM_RGB_AURA42
ASUS MB Peripheral Products
AURA lighting effect add-on x64
Branding64
ENE_EHD_ASM_HAL
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ASUS AURA Motherboard HAL
ENE RGB HAL
ASUS AIOFan HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
ARMOURY CRATE Lite Service


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00000530
C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 000049F0
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000013C8
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002730
C:\Program Files\Avast Software\Avast\AvastUI.exe 00002690
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 000033FC
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00002D50
C:\Program Files\Google\Chrome\Application\chrome.exe 0000357C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00004304
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 000047FC
C:\Program Files\WindowsApps\Microsoft.GamingApp_2112.1001.10.0_x64__8wekyb3d8bbwe\XboxAppServices.exe 00004AA4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00000EE4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 0000271C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001748
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000051EC
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000037F0
C:\Users\Panda\AppData\Local\Discord\app-1.0.9003\Discord.exe 000048BC
C:\Users\Panda\AppData\Local\Microsoft\OneDrive\21.230.1107.0004\FileCoAuth.exe 00003C0C
C:\Users\Panda\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004760
C:\Windows\System32\RuntimeBroker.exe 00003F3C
C:\Windows\System32\SecurityHealthSystray.exe 000004D0
C:\Windows\System32\oobe\UserOOBEBroker.exe 000034DC
C:\windows\Explorer.EXE 000020D0
C:\windows\System32\svchost.exe 00003DF0
C:\windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000900
C:\windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00005180
C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002180
C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000052B4
C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002CA4
C:\windows\system32\ApplicationFrameHost.exe 000034BC
C:\windows\system32\DllHost.exe 00003FA8
C:\windows\system32\SettingSyncHost.exe 00004ACC
C:\windows\system32\backgroundTaskHost.exe 00001244
C:\windows\system32\conhost.exe 00000FC4
C:\windows\system32\sihost.exe 00002BE0
C:\windows\system32\svchost.exe 00000BD0
C:\windows\system32\taskhostw.exe 00001650
D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003B3C
D:\Steam\steam.exe 00001D28
D:\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00003DF4
D:\reWASD\reWASDEngine.exe 000016C0

[ChellaFeathers]

I've been having this exact issue. I reinstalled for the 4th time last night and was able to get into the game on DX11 for about 12 minutes. Audio was eldritch horror garbles. Crashed while loading into my house and got an error:
"The Instruction at 0x00007FFAEA038191 referenced memory at 0x000000000000108. The memory could not be read."

After that it continued to crash as soon as I launched the game. No error, just full shut down of game.

I can play in DX9 but it's very rough. Many NPCs don't even load.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Neena\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS A.A0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16305.691MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 21169.691MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.398GB SYSTEM_FREEDISC_SPACE 612.772GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.004GB SYSTEM_FREEDISC_SPACE 2872.359GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12143.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8152.846 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9613
SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12143.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8152.846 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9613
SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Acer XF270H B (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EFE11B3E-DB79-4574-B713-F344E6FA9A1D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.92
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2021 17:00:00
SYSTEM_SOUND Headphones (8- Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {3850C8E6-6EEC-4883-9274-888D645C5E4E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 17:00:00
SYSTEM_SOUND Headset Earphone (8- Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {423647F2-70BE-49CF-9A2D-7BD946688EE7}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 17:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {562C968C-5F75-4F63-9561-A96F869EBF63}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9049.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/19/2020 17:00:00
SYSTEM_SOUND XF273 S (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2CADBA4E-F55F-49E2-93CF-4B8BA0CF3E58}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.92
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2021 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BFED70-8A49-11EB-8007444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2968A190-94B0-11EB-8004444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF5130-8A49-11EB-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BFED70-8A49-11EB-8008444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF7840-8A49-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF9F50-8A49-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF9F50-8A49-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BFC660-8A49-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1CBF4970-E4D4-11EB-8001444553540000}
SYSTEM_INPUT_NAME Game Capture HD60 S+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99C01480-8A49-11EB-800A444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2968C8A0-94B0-11EB-8007444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
2021-12-18 04_06_37-FINAL FANTASY XIV.png ‎- Photos
Home / Twitter and 2 more pages - Personal - Microsoft Edge
Elgato Sound Capture
Microsoft Text Input Application
Spotify Premium
Stream Raiders
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
AutoHotkey 1.1.33.10
Lachhh Tools
Dropbox
Google Chrome
Ultraleap Tracking
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
Origin
Razer Synapse
Elgato USB Audio Device Driver v4.87.0
Steam
Stream Raiders
TeamViewer
Unity
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
UE4 Prerequisites (x64)
Adobe AIR
CLIP STUDIO PAINT 1.10.13
Java 8 Update 281
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30133
CLIP STUDIO 1.10.13
Java Auto Updater
Lachhh Tools
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Realtek Ethernet Controller Driver
Minecraft Launcher
Microsoft Windows Desktop Runtime - 5.0.5 (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30133
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Streamlabs OBS 1.0.5
CPUID CPU-Z 1.95
Greenshot 1.2.10.6
Krita (x64) 4.4.2
DEEEER Simulator: Your Average Everyday Deer Game
Phantasy Star Online 2 New Genesis
Fall Guys: Ultimate Knockout
Black Skylands
Hades
Wobbledogs
LOST EPIC
VRoid Studio
Bunhouse
Terra Nil Demo
Starbound
No Man's Sky
100% Orange Juice
Children of Morta
CrossCode
DARK SOULS™ III
FINAL FANTASY IX
Stardew Valley
Slime Rancher
VRChat
Witch It
Stream Avatars
Heroes of Hammerwatch
CODE VEIN
GRIS
Muse Dash
The Void Rains Upon Her Heart
Re:Legend
Pummel Party
Valheim
Virgo Versus the Zodiac
Cheeky Chooks
Trials of Mana
Sparklite
Eastward
SteelSeries GG 12.2.0
VLC media player
WinRAR 6.00 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Elgato Game Capture HD
Elgato Wave Link
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Runtime - 5.0.5 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Pentablet version 1.6.4.210329
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Management Engine Components
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30133
Bonjour
Intel(R) Management Engine Components
Microsoft Windows Desktop Runtime - 5.0.5 (x64)
DaVinci Resolve
Dynamic Application Loader Host Interface Service
Intel(R) Icls
Windows PC Health Check
NVIDIA Graphics Driver 496.13
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.92
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Intel(R) LMS
Microsoft .NET Host FX Resolver - 5.0.5 (x64)
Microsoft .NET Host - 5.0.5 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Management Engine Driver
UE4 Prerequisites (x64)
4K Capture Utility
StreamFX (for OBS Studio) version 0.10.1.0
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30133
Blackmagic RAW Common Components
DaVinci Resolve Control Panels
Unity Hub 2.4.3


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00001B08
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003D6C
C:\Program Files (x86)\Dropbox\Client\136.4.4345\QtWebEngineProcess.exe 00004858
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00004230
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002AC0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002618
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00004170
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003FE4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000A28
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001D24
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 000006E8
C:\Program Files\LGHUB\lghub.exe 00003918
C:\Program Files\LGHUB\lghub_agent.exe 00003890
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002300
C:\Program Files\Pentablet\PentabletService.exe 00000620
C:\Program Files\SteelSeries\GG\SteelSeriesEngine.exe 00004B3C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00003C34
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00003E58
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000008A4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 00000390
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004FD4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002B30
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002ACC
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.174.631.0_x86__zpdnekdrzrea0\Spotify.exe 0000436C
C:\Users\Neena\AppData\Local\Discord\app-1.0.9003\Discord.exe 000037AC
C:\Windows\Explorer.EXE 00001A7C
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3dd75df32535321a\RtkAudUService64.exe 00002804
C:\Windows\System32\RuntimeBroker.exe 00002A30
C:\Windows\System32\SecurityHealthSystray.exe 00002D80
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001968
C:\Windows\System32\smartscreen.exe 000008CC
C:\Windows\System32\svchost.exe 00002298
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002708
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002694
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002FEC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000038C0
C:\Windows\system32\ApplicationFrameHost.exe 0000447C
C:\Windows\system32\DllHost.exe 00003AE4
C:\Windows\system32\SearchProtocolHost.exe 00001C84
C:\Windows\system32\SettingSyncHost.exe 00002B4C
C:\Windows\system32\conhost.exe 00002654
C:\Windows\system32\sihost.exe 00002328
C:\Windows\system32\svchost.exe 00004C34
C:\Windows\system32\taskhostw.exe 0000200C
C:\Windows\system32\wbem\unsecapp.exe 00003198
E:\Elgato\WaveLink\AudioRoutingHelper.exe 000032DC
E:\Elgato\WaveLink\WaveLink.exe 000032FC
E:\Greenshot\Greenshot.exe 00002AB8
E:\Leap Motion\Ultraleap\TrackingControlPanel\bin\TrackingControlPanel.exe 00003EA8
E:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004B30
E:\Steam\steam.exe 000031E0
E:\Stream Raiders\game\StreamRaiders.exe 00002A4C
E:\Stream Raiders\game\StreamRaiders_Data\Plugins\ZFGameBrowser.exe 000031CC
E:\Stream Raiders\game\UnityCrashHandler64.exe 00003D3C
E:\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003D70

[Babby_Josuke]

Although I can't be sure, this sounds like it could be a registry error. Do you have an antivirus/ PC cleaning program that can go through and delete old registry files?
This is my guess because the error is saying a reference link in a program is leading to something incorrect or improperly formatted. The registry is a list that the windows OS keeps of settings and programs, but sometimes the list doesn't get updated correctly when things are uninstalled. I use CCleaner, which is free and trustworthy. Hopefully this helps the issue, but if not it is at least good maintenance to keep your computer working well.

[Edgedy]

I have a Red Dragon headset 510 with the same issue and it apparently uses CMUAC.sys

The file CMUAC.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

This is likely shared by the Arctis headset as well. A lot of sound problems since they updated to the new system, I was having issues with fishing sounds until I installed it. It's clearly a conflict.