Quote Originally Posted by Cynthis View Post
I may be unusually cranky since I took the day of work to play today only to now find out that my gaming day starts with 4 hour maintenance, but please SE, change the way you do releases. OBVIOUSLY you do not do nearly enough testing. I would be much happier if the content worked on release than to have it come out quickly and broken. I work for an IT department in a big company and if we everytime we released a new version of our software had to then shut it down for hours several days a week after every release I would be out of a job in a hurry.

A sure sign that you are doing something wrong is if you several times a week have to do "emergency" hotfixes. Emergencies should NOT be a regular occurrence.
Guess what, they knew

http://forum.square-enix.com/ffxiv/threads/43218

"So! Spring is finally in full swing here in Tokyo, and the cherry trees are done shedding their blossoms. Work on patch 1.22 enters the final stage, and we’re on track for an April 26 (JST) release.

In order to deliver the patch to you in time for Golden Week, I’m afraid we’ve had to postpone a number of things. These include job-exclusive weapons, chat log reforms, and other content I touched on last time. With regards to hamlet defense, only Hyrstmill will be ready for 1.22; the remaining two hamlets will go live in 1.22a, which is scheduled for May 10. We also have plans for a patch 1.22b, which is expected to follow shortly thereafter. You can rest assured that we will maintain our pace even after 1.22 is released!"

The statement Yoshida made in his letter, clearly shows that they weren't ready for the April 26 release but they wanted to release content so people could enjoy it through Golden Week. If it wasn't for Golden Week odds are we wouldn't have seen this patch til May 10th lol.