lets talk about subscription

[Dzian]

Indeed, they get more than the sub cost, every token is €20. It's interesting SE chose not to adapt the token system because there's no doubt it's massive profit from a business perspective.

Which token are you referring to. There is the security token OTP thing. That's more than worth investing in. Hell mines well over 10 years old and still ticking although just barely.. £10 for extra account security. And they last 10 years.

Sub costs are actually pretty cheap considering the competition its like £35 for 6 months. Or something.. I'm legacy but pretty sure the standard sub is the basic sub is the same fee these days you just get less characters than legacy if I recall.

Now the 2nd comment is the customer service : Square enix's customer service i would say is ranked the worst customer service in any entertainment companies history within last 43 years .

Never needed EAs customer service I guess. Literally voted the worst company in the states 3? Years running.

SEs customer service had in my experience been ok for what I've needed. In the days if final fantasy XI I must have fired of my old patriot arrow accidentally a half dozen times and customer service was always nice and quick to restore it.

My account got blocked when I went travelling due to suspicious IP activity. Took em 20 mins to unblock it..

I got suspended for RMT activity once. Found myself in mordian gaol. Actually a fun chat with the gm. Who realised it was an error. I bought some bronze ingots of the market board for 5million gil (suspicious) to quickly knock up a weapon for someone. serves me right for not paying attention.

And at one point my account was suspended due to my credit card being flagged as fraudulent use. So had to call support for that and took maybe half hour to sort out.

So I can't complain really