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  1. #1
    Player
    MilkieTea's Avatar
    Join Date
    Dec 2020
    Location
    Interdimensionality
    Posts
    2,134
    Character
    C'erise Vanesse
    World
    Maduin
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Eumen View Post
    I'm not sure why you're going after these gotcha moments here on the forums and derailing it. So something about a pot and kettle would be applicable here. People have well documented that we can't. Have you tried talking to comcast techs about something like this? They literally send a tech to your door. I'm not in the southeast US, I'm in the mountain west. This is country wide and on a bigger scale than home users cable modems being plugged into a router.

    And let me know when you find in your infinite research, since we're taking the snarky route, how to contact ATT on this and I'll get right on it.
    I don't know where you're reading snark (my only snark was intended to be read in the parenthesis about you directing your angst towards Dynratygus, who literally can't do anything beyond what they've already been doing). I deal with spectrum, I know what it's like to deal with crappy ISPs. The point is, this is a known issue that SE can't do much about.

    https://www.reddit.com/r/ffxiv/comme...tfast_cheaper/
    https://mudfish.net/

    Here's a workaround. Costs a little bit but it's pretty good and targets the very issue you guys seem to be having.

    Quote Originally Posted by Eumen View Post
    But in the mean time. Fact of the matter is that this is MUCH more likely on the SE side of things, again they pay ISP's for a massive amount of bandwidth. and corporations at risk of losing subscribers who cant play their games are going to have contacts in one way or another FAR more influential to reach the appropriate people at EITHER company to get this resolved than an outsourced tech support agent in the Philippines asking you to restart your cable modem before scheduling an on-site tech visit between 10 am and 4pm because that is EXACTLY what comcast/xfinity will do. Speaking from a nightmarish 20 years of service with them.
    Unfortunately, it is a Comcast issue - if SE could've done something they would've back in 2018 when this was happening to Comcast users. In layman's terms, if it can be fixed with a VPN, it's your ISP. If it can't, it's SE's fault. And considering the same issue happening over and over again over the course of at least 3 years, is consistently fixed with a VPN - it's Comcast.

    Edit: I'd also like to add, ISPs like comcast are going to keep doing things like this, and if consumers keep tiptoeing around them because of their crummy customer service, they're going to keep outputting crummy customer service. Unfortunately because ISPs hold monopolies over entire cities at times, they can get away with it because consumers can't "vote with their pockets". (That's happening with me and Spectrum. We've got massive latency spikes and no way out without speaking to the Customer Retention department every few months. It's absolutely nightmarish).

    Edit 2: NTT, not just comcast.
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    Last edited by MilkieTea; 04-10-2021 at 01:57 PM.
    Off-Topic Discussion Megathread: https://forum.square-enix.com/ffxiv/threads/434886-Off-Topic-Discussion-Megathread
    Quote Originally Posted by Stormpeaks View Post
    No thanks. Housing is fine as it is