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  1. #1
    Player
    Grathmir's Avatar
    Join Date
    Dec 2020
    Posts
    5
    Character
    Grathmir Zalzadar
    World
    Zalera
    Main Class
    Paladin Lv 68

    Widespread and inconsistent connectivity issues (error 2002, 90006, launcher woes)

    Hello! I desperately need some help with figuring out what is going on with FFXIV on my PC. I own FFXIV complete as standalone (not steam) and started the game in August. I've played for nearly 300 hours and have been loving it. I left to travel for a holiday break (one week) and unplugged my PC. I did play the game on a PS4 when I was traveling. After I came back from break to play some XIV I have been encountering a vast number of first time issues, including but not limited to:

    Connection to server lost 90006
    Unable to complete version check 30410 30607 10009 19900 12175
    lost connection to server 2002

    It has been immensely frustrating and, upon doing extensive research, can't quite figure out what's going on. It was as if returning from my vacation has resulted in an unstable game.

    Below I logged a day of what issues I encountered, All running the launcher via admin mode"

    10:30 AM PT
    Connection to server lost 90006
    Tried again, worked fine - game loaded and could run around.

    11:08 AM
    Launcher sat without login tools appearing for a long while
    Followed steps from https://forum.square-enix.com/ffxiv/...sy-XIV-Updater and received:
    Unable to complete version check 30410 30607 10009 19900 12175
    Did notice there was an update for .NET frameworks and that made both launcher and game loaded insanely fast as normal
    Closed game and relaunched and launcher became blank again.
    Relaunched, logged in, then got a hard crash when loading into the game after selecting my character.
    Tried once more, got a 90006

    12:05
    Setup port forwarding to ports recommend in https://forum.square-enix.com/ffxiv/...sy-XIV-Updater
    Encountered 30410 30607 20459 10009 10019 - this Occurred twice

    Closed launcher, reopened launcher, logged in and character select screen was blank. Then got a lobby server connection 2002 error.

    1:30 - wok from sleep

    Launcher launched fine, game launched fine, loaded incredibly fast - no issues

    Quit, launcher couldn’t complete version check 30410 30607 12175 10009 19990

    Quit launcher, loaded again, blank character select screen with error 2002

    Did a network safe boot and encountered:
    30410 30607 12175 10009 19990

    Rebooted out of safe mode and got:
    30410 30607 12175 10009 19990

    Manually disconnected Ethernet cable on PC and launcher and game launched fine.

    Closed, relaunched launcher, sat there without login fields for a bit, ran through launcher settings and fields popped in. Logged in and the game was working as expected.

    Tried once more, logged in, and the play button did not appear on the launcher. Toggled through launcher settings and play button appeared. Launched game, loaded up character, and the game launched fine for the third time in a row.

    4:25

    Came back to actually play and encountered a 2002 error when trying to connect to data in-game.

    Attempted to log in again and the game ran perfectly.

    -----------------------------------------

    Again, these are all first-time errors that I haven't encountered and really need some help.

    Other steps taken:
    Completely wiped FFXIV and did a fresh install
    (0)

  2. #2
    Player
    Grathmir's Avatar
    Join Date
    Dec 2020
    Posts
    5
    Character
    Grathmir Zalzadar
    World
    Zalera
    Main Class
    Paladin Lv 68
    Today I loaded up the game three times and encountered:
    error 2002 all three times.
    Launcher is actually performing much better now, but will still encounter a version check failure every once in a while.
    (0)

  3. #3
    Player
    Gogoglovitch's Avatar
    Join Date
    Apr 2019
    Posts
    17
    Character
    Elia Barrett
    World
    Balmung
    Main Class
    Gladiator Lv 90
    This has been happening a lot to many people, and there's been no solid response on what the problem is, though I suspect it's a connectivity problem through a certain node.

    A lot of people who this has been happening to use AT&T as their service provider and are living on the west coast -- is that true for you, too?

    So far there doesn't seem to be a solution, unfortunately.
    (2)

  4. #4
    Player
    Kirika-'s Avatar
    Join Date
    Nov 2017
    Posts
    558
    Character
    Kirika Yuumura
    World
    Faerie
    Main Class
    Bard Lv 100
    Can you post a Final Fantasy XIV system report?
    Go to the Config option on the Final Fantasy XIV launcher and to the right of System Information click the Display button.
    On the new window, click Copy to Clipboard and then paste it into a Post here.
    (0)
    Kirika Yuumura of the Noir

    The Soldats' Manor, home of the Noir and of Noir's Eorzean Natural History Museum and Aquarium
    Plot 7, Ward 22, Shirogane, Faerie

    Noir... It is the name of an ancient fate. Two maidens who govern death; the peace of the newly-born Noir hands protect.

  5. 12-06-2020 04:40 PM
    Reason
    duplicate

  6. #5
    Player
    Grathmir's Avatar
    Join Date
    Dec 2020
    Posts
    5
    Character
    Grathmir Zalzadar
    World
    Zalera
    Main Class
    Paladin Lv 68
    Quote Originally Posted by Gogoglovitch View Post
    This has been happening a lot to many people, and there's been no solid response on what the problem is, though I suspect it's a connectivity problem through a certain node.

    A lot of people who this has been happening to use AT&T as their service provider and are living on the west coast -- is that true for you, too?

    So far there doesn't seem to be a solution, unfortunately.
    That is 100% me. AT&T, South San Fran Bay area. I am so glad it's not just me. How can it be made known to Square to throw up a red flag?
    (0)

  7. #6
    Player
    Grathmir's Avatar
    Join Date
    Dec 2020
    Posts
    5
    Character
    Grathmir Zalzadar
    World
    Zalera
    Main Class
    Paladin Lv 68
    Quote Originally Posted by Kirika- View Post
    Can you post a Final Fantasy XIV system report?
    Go to the Config option on the Final Fantasy XIV launcher and to the right of System Information click the Display button.
    On the new window, click Copy to Clipboard and then paste it into a Post here.


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\super\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS 1201
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32683.617MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37547.617MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.387GB SYSTEM_FREEDISC_SPACE 1085.518GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070 SUPER
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce RTX 2070 SUPER
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8011.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16341.809 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5730
    SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2020 16:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 55R615 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {4C605983-C108-442B-8ECA-C367589C5002}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/8/2020 16:00:00
    SYSTEM_SOUND Headset Speaker (Mpow 323)
    SYSTEM_SOUND_DEVICE_ID {F582F948-2CD9-4098-85B7-9697F38A3D29}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/6/2020 16:00:00
    SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
    SYSTEM_SOUND_DEVICE_ID {D466D766-35D3-440F-B127-5732431063A8}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/10/2019 16:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5620D910-202A-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Mpow 323
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5320BB90-34D3-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53221B20-34D3-11EB-8002444553540000}
    SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53224230-34D3-11EB-8003444553540000}
    SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {903EBDC0-182C-11EA-8001444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53224230-34D3-11EB-8004444553540000}
    SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {903EBDC0-182C-11EA-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {903EBDC0-182C-11EA-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {903EBDC0-182C-11EA-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3EC7B20-623B-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Controller (8BitDo Receiver)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {60FACC90-20E9-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Game Capture HD60 S+
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Widespread and inconsistent connectivity issues (error 2002, 90006, launcher woes) and 1 more page - Personal - Microsoft​ Edge
    Mail
    Inbox - Gmail ‎- Mail
    Movies & TV
    Movies & TV
    Settings
    Settings
    Microsoft Text Input Application
    NVIDIA GeForce Overlay
    Microsoft Store
    Microsoft Store


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    MEGAsync
    Microsoft Edge
    Microsoft Edge Update
    OBS Studio
    OpenAL
    Revive Dashboard
    Game Capture HD v2.3.3.42
    Steam
    Uplay
    Voicemeeter, The Virtual Mixing Console
    GameInput Redistributable
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
    FINAL FANTASY XIV ONLINE
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Intel(R) Chipset Device Software
    Microsoft VC++ redistributables repacked.
    Intel(R) Trusted Connect Services Client
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    NVIDIA PhysX v8.09.04
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Launcher Prerequisites (x64)
    Intel(R) Trusted Connect Service Client x86
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Windows 10 Update Assistant
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Streamlabs OBS 0.25.0
    Vortex
    Nexus Mod Manager
    CPUID HWMonitor 1.41
    PlayStationDiscord 3.2.0
    EVGA Precision X1
    Logitech Options
    Oculus
    Logitech SetPoint 6.69
    Are You Ready for Valve Index?
    Pistol Whip
    Explore Fushimi Inari
    STAR WARS™: Squadrons
    Streets Of Kamurocho
    Golden Axed: A Cancelled Prototype
    Mirror's Edge
    Binary Domain
    Zeno Clash 2
    Zeno Clash
    Zeno Clash Models
    Google Earth VR
    Thumper
    Skyrim Script Extender (SKSE)
    Dead Rising
    Divinity: Original Sin 2
    Vanquish
    Dead Space 2
    Half-Life: Alyx
    The Talos Principle VR
    A Fisherman's Tale
    The Elder Scrolls V: Skyrim VR
    Beat Saber
    Bloodstained: Ritual of the Night
    Crazy Taxi
    The Elder Scrolls V: Skyrim
    killer7
    Halo: The Master Chief Collection
    Vulkan Run Time Libraries 1.0.65.1
    WinRAR 5.80 beta 4 (64-bit)
    Intel(R) Management Engine Driver
    Intel(R) Chipset Device Software
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    4K Capture Utility
    Epic Games Launcher Prerequisites (x64)
    Bonjour
    Intel(R) Management Engine Components
    Microsoft VC++ redistributables repacked.
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
    XSplit Gamecaster
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Intel(R) Management Engine Components
    NVIDIA Graphics Driver 457.30
    NVIDIA GeForce Experience 3.20.5.70
    NVIDIA Optimus Update 38.0.5.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.5.0
    NVIDIA FrameView SDK 1.1.4923.29214634
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.35
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.20.5.70
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA USBC Driver 1.45.831.832
    NVIDIA Virtual Audio 4.13.0.0
    Intel(R) Trusted Connect Service Client x64
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00003C8C
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003470
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000968
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003FC0
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002150
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000C54
    C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 0000350C
    C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000036DC
    C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2970.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe 00001E88
    C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2970.0_x64__8j3eq9eme6ctt\IGCC.exe 00003658
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002FC0
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20111.116.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003548
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20092.14511.0_x64__8wekyb3d8bbwe\Video.UI.exe 0000398C
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13228.41011.0_x64__8wekyb3d8bbwe\HxTsr.exe 000018E0
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13228.41011.0_x64__8wekyb3d8bbwe\commsapps.exe 00001378
    C:\Users\super\AppData\Local\Discord\app-0.0.308\Discord.exe 000036EC
    C:\Users\super\AppData\Local\FluxSoftware\Flux\flux.exe 00003120
    C:\WINDOWS\Explorer.EXE 00000DBC
    C:\WINDOWS\System32\svchost.exe 000038B8
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001228
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000206C
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003D10
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000137C
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00003258
    C:\WINDOWS\system32\BackgroundTaskHost.exe 00001EC0
    C:\WINDOWS\system32\DllHost.exe 000004CC
    C:\WINDOWS\system32\SearchFilterHost.exe 0000247C
    C:\WINDOWS\system32\SettingSyncHost.exe 00003F9C
    C:\WINDOWS\system32\conhost.exe 00001020
    C:\WINDOWS\system32\ctfmon.exe 00001AF8
    C:\WINDOWS\system32\sihost.exe 0000161C
    C:\WINDOWS\system32\svchost.exe 00002FAC
    C:\WINDOWS\system32\taskhostw.exe 0000388C
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000ECC
    C:\Windows\System32\CompPkgSrv.exe 0000104C
    C:\Windows\System32\RtkAudUService64.exe 00001C10
    C:\Windows\System32\RuntimeBroker.exe 000032E8
    C:\Windows\System32\SecurityHealthSystray.exe 00003278
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00001168
    C:\Windows\System32\smartscreen.exe 0000060C
    C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000012A8
    (1)

  8. #7
    Player
    Gogoglovitch's Avatar
    Join Date
    Apr 2019
    Posts
    17
    Character
    Elia Barrett
    World
    Balmung
    Main Class
    Gladiator Lv 90
    Quote Originally Posted by Grathmir View Post
    That is 100% me. AT&T, South San Fran Bay area. I am so glad it's not just me. How can it be made known to Square to throw up a red flag?
    Wish I knew. Posting here seems to be the only way to get anything in their direction, and there's no indication of who's reading it or whether it's getting passed up the chain.

    I think just posting as much information as possible is the best we can do. I posted a traceroute I did in another thread, showing where the connection seems to run into trouble -- don't know if it's the same for everyone or just me, but it's potentially something they could use to fix it.
    (1)

  9. #8
    Player
    Squishy325's Avatar
    Join Date
    Dec 2020
    Posts
    4
    Character
    Squishy Boba
    World
    Excalibur
    Main Class
    Red Mage Lv 80
    Quote Originally Posted by Grathmir View Post
    That is 100% me. AT&T, South San Fran Bay area. I am so glad it's not just me. How can it be made known to Square to throw up a red flag?
    This is me as well. I live in San Francisco and recently switched to AT&T. Glad to know I am not the only one. Anyone know a fix for this? Should I contact SE?
    (1)

  10. #9
    Player
    Squishy325's Avatar
    Join Date
    Dec 2020
    Posts
    4
    Character
    Squishy Boba
    World
    Excalibur
    Main Class
    Red Mage Lv 80
    Quote Originally Posted by Kirika- View Post
    Can you post a Final Fantasy XIV system report?
    Go to the Config option on the Final Fantasy XIV launcher and to the right of System Information click the Display button.
    On the new window, click Copy to Clipboard and then paste it into a Post here.


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\aluo3\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz (6 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS 0215
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16307.645MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 27571.645MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.708GB SYSTEM_FREEDISC_SPACE 88.765GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 213.787GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8153.822 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5751
    SYSTEM_GRAPHICS_DRIVER_DATE 11/21/2020 16:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headphones (Arctis 7 Game)
    SYSTEM_SOUND_DEVICE_ID {1C778A58-5A54-4FCE-B80D-BBDB78575637}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/6/2020 16:00:00
    SYSTEM_SOUND Headset Earphone (2- SteelSeries Arctis 7 Chat)
    SYSTEM_SOUND_DEVICE_ID {9D354DD0-D50B-4786-9A97-216F7DE446A9}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/6/2020 16:00:00
    SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
    SYSTEM_SOUND_DEVICE_ID {383467E7-0F78-47D1-B545-FA34B9D1F0B8}
    SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
    SYSTEM_SOUND_DRIVER_VERSION 2020.5.15.0
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/14/2020 16:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E4B31390-BEB5-11E9-8001444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E4B33AA0-BEB5-11E9-8002444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E4B33AA0-BEB5-11E9-8003444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A581B730-FA0D-11E7-8001444553540000}
    SYSTEM_INPUT_NAME SteelSeries Arctis 7
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A581B730-FA0D-11E7-8002444553540000}
    SYSTEM_INPUT_NAME SteelSeries Arctis 7
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E4B33AA0-BEB5-11E9-8004444553540000}
    SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4EAE5710-3077-11E8-8001444553540000}
    SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {68654D90-DBC1-11E7-8005444553540000}
    SYSTEM_INPUT_NAME AURA LED Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4EB86930-3077-11E8-8002444553540000}
    SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4EB86930-3077-11E8-8003444553540000}
    SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4EB89040-3077-11E8-8004444553540000}
    SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Widespread and inconsistent connectivity issues (error 2002, 90006, launcher woes) - Google Chrome
    FINAL FANTASY XIV
    Microsoft Text Input Application
    NVIDIA GeForce Overlay
    Discord


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Flash Player 32 PPAPI
    Advanced Combat Tracker (remove only)
    Battle.net
    Call of Duty Modern Warfare
    Google Chrome
    Realtek PCI-E Wireless LAN Driver
    Microsoft Edge
    Microsoft Edge Update
    OBS Studio
    Steam
    VLC media player
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Asus Sonic Studio 3
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
    Intel(R) Trusted Connect Services Client
    FINAL FANTASY XIV ONLINE
    ASUS PCE-AC68 WLAN Card Driver
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
    Epic Games Launcher
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
    Google Update Helper
    HP Connection Optimizer
    Asus Sonic Radar 3
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Adobe Refresh Manager
    Adobe Acrobat Reader DC
    Apple Application Support (32-bit)
    Apple Software Update
    Launcher Prerequisites (x64)
    Intel(R) Trusted Connect Service Client x86
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft VC++ redistributables repacked.
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    FF Logs Uploader 2.0.7
    Genshin Impact
    Destiny 2
    Fall Guys
    Catan Universe
    Monster Hunter: World
    Among Us
    SteelSeries Engine 3.18.12
    WinRAR 5.60 (64-bit)
    AudioCaptureNotificationConfigurator
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    SonicRadar3Setup
    ProductDaemonSetup
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    ApoDispatchConfigurator
    Bonjour
    Epic Games Launcher Prerequisites (x64)
    NahimicSettingsConfigurator
    FF Logs Uploader 3.4.3
    Voicemod
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Update Health Tools
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    DeviceRoutingConfigurator
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    NVIDIA Ansel
    NVIDIA Control Panel 457.51
    NVIDIA Graphics Driver 457.51
    NVIDIA GeForce Experience 3.20.5.70
    NVIDIA Optimus Update 38.0.5.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.5.0
    NVIDIA FrameView SDK 1.1.4923.29214634
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.35
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display MessageBus
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.20.5.70
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    Apple Mobile Device Support
    Intel(R) Trusted Connect Service Client x64
    ProfileSwitcherCleanup
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft VC++ redistributables repacked.
    iTunes
    Intel(R) Management Engine Components
    SonicStudio3Setup
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
    SonicMapperConfigurator
    Intel(R) ME UninstallLegacy
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
    Apple Application Support (64-bit)
    Update for Windows 10 for x64-based Systems (KB4023057)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000023C8
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002298
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000016B4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002BC4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000009F0
    C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\SS3Svc32.exe 00002A88
    C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\x64\SS3svc64.exe 00002DFC
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000029D4
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000018E0
    C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00001880
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000028BC
    C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00002C28
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2011.11613.0_x64__8wekyb3d8bbwe\Cortana.exe 000017C0
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBar.exe 00003124
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00002F4C
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20111.116.0_x64__8wekyb3d8bbwe\YourPhone.exe 000015F8
    C:\Users\aluo3\AppData\Local\Discord\app-0.0.308\Discord.exe 00003498
    C:\Users\aluo3\AppData\Roaming\ACEStream\engine\ace_engine.exe 0000397C
    C:\Users\aluo3\AppData\Roaming\ACEStream\updater\ace_update.exe 000011DC
    C:\WINDOWS\Explorer.EXE 00001A5C
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001F24
    C:\WINDOWS\system32\DllHost.exe 0000362C
    C:\WINDOWS\system32\SearchFilterHost.exe 00002C60
    C:\WINDOWS\system32\SettingSyncHost.exe 000020DC
    C:\WINDOWS\system32\conhost.exe 00002360
    C:\WINDOWS\system32\ctfmon.exe 00001084
    C:\WINDOWS\system32\sihost.exe 00000B8C
    C:\WINDOWS\system32\svchost.exe 00003B30
    C:\WINDOWS\system32\taskhostw.exe 00000C44
    C:\Windows\System32\CompPkgSrv.exe 000017D8
    C:\Windows\System32\GameBarPresenceWriter.exe 00002B30
    C:\Windows\System32\RuntimeBroker.exe 00003280
    C:\Windows\System32\SecurityHealthSystray.exe 0000297C
    C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00002D14
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00002DF0
    C:\Windows\System32\smartscreen.exe 00000A00
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002494
    C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000210C
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002AEC
    (0)

  11. #10
    Player
    zkhr's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Zakhar Iceteno
    World
    Famfrit
    Main Class
    White Mage Lv 80
    This should be resolved now. See https://forum.square-enix.com/ffxiv/...=1#post5470888 for details.
    (1)

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