Game Keeps Crashing at Limsa's Aetheryte

[Mimilu]

For about the past week and a half my game has been crashing whenever I teleport to Limsa Lominsa.
At first, it would only give me the "An unexpect error has occured. Exiting Final Fantasy XIV.(1)" message but I could still relogin and it would be fine. I could even go back to Limsa afterwards and it wouldn't crash.
As of yesterday, my game crashes when I teleported to Limsa and when I try to log back in, the game loads up for a few seconds, freezes, then crashes. It also seems to affect other programs on my computer, causing programs like Adobe Creative Cloud and Google Chrome to crash. This only happens when I am playing XIV and only recently. (And just for clarification, Adobe Creative Cloud runs in the background and Chrome isn't even open when this happens.)
Sometimes, it only shows the unexpected message, sometimes it shows the second one as well.
Now I'm stuck at Limsa's Aetheryte, constantly logging in, freezing, and crashing. :B

[Dynratygus]

Good afternoon and thank you for posting in the the Final Fantasy XIV Technical Support Forums

Are you able to provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Grymreaper]

I am having a similar, or the same issue. As of the yesterday when I log in I crash to desktop moments after I load.

If it helps, it may be the same as this persons issue, here is my System information.

I reboot my comp, updated my graphics drivers, reset system settings, nothing worked so far.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Grymreaper\Documents
FINAL FANTASY XIV ONLINE F:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.60
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16343.176MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 26583.176MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.379GB SYSTEM_FREEDISC_SPACE 205.964GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.057GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 119.143GB SYSTEM_FREEDISC_SPACE 34.987GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 544.644GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8171.588 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5148
SYSTEM_GRAPHICS_DRIVER_DATE 6/20/2020 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8171.588 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_0bbe8e03b6c0d6ba\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5148
SYSTEM_GRAPHICS_DRIVER_DATE 6/20/2020 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (HyperX Cloud Flight Wireless Headset)
SYSTEM_SOUND_DEVICE_ID {B1326E30-0D7C-485F-971A-1E3B278676C2}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND ASUS PB277 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7C11B779-7490-4974-B5A9-CFBBB7DC577D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0034
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 00:00:00
SYSTEM_SOUND Speakers (XSplit Stream Audio Renderer)
SYSTEM_SOUND_DEVICE_ID {7D152C9E-72C3-4099-8E90-F90FFAE42DC7}
SYSTEM_SOUND_DEVICE_NAME xspltspk.sys
SYSTEM_SOUND_DRIVER_VERSION 1.00.0000.0002
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/26/2014 00:00:00
SYSTEM_SOUND ROG PG278QR (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FF42E5CF-C3CB-430C-8466-501BE7B3F6D7}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0034
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A9A2B180-1A14-11E8-8001444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A9A2FFA0-1A14-11E8-8002444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {124983D0-BCF4-11E8-8001444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Flight Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A9A2FFA0-1A14-11E8-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1249AAE0-BCF4-11E8-8002444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Flight Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1249D1F0-BCF4-11E8-8003444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Flight Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A9A2FFA0-1A14-11E8-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Game Keeps Crashing at Limsa's Aetheryte - Google Chrome
#ghost-in-the-shell - Discord
HyperX NGenuity Software
Elgato Sound Capture
Google - Google Chrome
Snipping Tool
NVIDIA GeForce Overlay
Twitch


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Google Chrome
Inkscape 0.92.2
League of Legends
Microsoft Edge
Microsoft Edge Update
OpenAL
Personify ChromaCam (remove only)
Game Capture HD60 v2.1.1.5
StarCraft II
Steam
Ultimaker Cura 4.4
Uplay
Tom Clancy's The Division 2
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
XSplit Broadcaster
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Epic Games Launcher
HyperX NGenuity Software
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
MTG Arena
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Path of Building version 1.4.78
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Overcooked!
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Minecraft Launcher
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
League of Legends
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - Adafruit Industries LLC (usbser) Ports (02/25/2016 6.2.2600.0)
Windows Driver Package - libusb-win32 (libusb0) libusb-win32 devices (04/21/2015 1.0.0.0)
Windows Driver Package - Arduino Srl (www.arduino.org) Arduino USB Driver (03/19/2015 1.1.1.0)
7-Zip 18.01 (x64)
Windows Driver Package - Arduino LLC (www.arduino.cc) Arduino USB Driver (11/24/2015 1.2.3.0)
Windows Driver Package - Linino (usbser) Ports (01/13/2014 1.0.0.0)
AutoHotkey 1.1.29.01
Windows Driver Package - Arduino LLC (www.arduino.cc) Genuino USB Driver (01/07/2016 1.0.3.0)
GIMP 2.10.12
Krita (x64) 4.1.1
Project Zomboid
Monster Train
Path of Exile
TerraTech
RimWorld
Empyrion - Galactic Survival
Battle Chasers: Nightwar
Oxygen Not Included
Northgard
Aven Colony
Streets of Rogue
For The King
Saints Row: The Third
Warhammer: Vermintide 2
MONSTER HUNTER: WORLD
Barotrauma
Remnant: From the Ashes
Disco Elysium
Slay the Spire
Raft
Kingdom Two Crowns
Baba Is You
Volcanoids
Elgato Game Capture HD
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Elgato Stream Deck
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
SlimDX Runtime .NET 4.0 x64 (January 2012)
Blender
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA Control Panel 451.48
NVIDIA Graphics Driver 451.48
NVIDIA GeForce Experience 3.20.3.63
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.34
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.3.63
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\UnrealCEFSubProcess.exe 000035D4
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00003258
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002624
C:\Program Files (x86)\HyperX\NGenuity\Device\Cloud Flight\NGenuity.exe 000038BC
C:\Program Files (x86)\HyperX\NGenuity\NGenuity.exe 00003480
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001DB4
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002A6C
C:\Program Files (x86)\Steam\steam.exe 00003284
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 000028D4
C:\Program Files\Elgato\StreamDeck\QtWebEngineProcess.exe 00003A5C
C:\Program Files\Elgato\StreamDeck\StreamDeck.exe 00002AE0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002100
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000015D4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001918
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000008BC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000025BC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.320.6242.0_x64__8wekyb3d8bbwe\GameBar.exe 00002C4C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.320.6242.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00003BEC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.320.6242.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00003574
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20061.110.0_x64__8wekyb3d8bbwe\YourPhone.exe 000017F4
C:\Users\GRYMRE~1\AppData\Local\Temp\Twitch\Twitch.exe 000037EC
C:\Users\Grymreaper\AppData\Local\Amazon Music\Amazon Music Helper.exe 00002EC8
C:\Users\Grymreaper\AppData\Local\Discord\app-0.0.306\Discord.exe 0000312C
C:\Users\Grymreaper\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002E0C
C:\Users\Grymreaper\AppData\Roaming\Elgato\StreamDeck\Plugins\net.voicemod.windowsdesktop.sdPlugin\voicemodplugin.exe 00002C90
C:\Users\Grymreaper\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe 000039BC
C:\Users\Grymreaper\AppData\Roaming\Twitch\Bin\TwitchAgent.exe 00003184
C:\WINDOWS\Explorer.EXE 00001718
C:\WINDOWS\System32\svchost.exe 00000E30
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000183C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001974
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001364
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003BE8
C:\WINDOWS\system32\DllHost.exe 00002818
C:\WINDOWS\system32\conhost.exe 00002C98
C:\WINDOWS\system32\sihost.exe 00001118
C:\WINDOWS\system32\svchost.exe 00001478
C:\WINDOWS\system32\taskhostw.exe 000011F4
C:\Windows\System32\CompPkgSrv.exe 000007B8
C:\Windows\System32\RuntimeBroker.exe 00002AF0
C:\Windows\System32\SecurityHealthSystray.exe 0000256C
C:\Windows\System32\SnippingTool.exe 000037F8
C:\Windows\System32\smartscreen.exe 00001220
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002658
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000036D0

[Mimilu]

I think I fixed it.
I used the advice Admin. Ariellendra suggested in this thread

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
Under the "General" tab, please delete ALL browser history.
Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
[SSL 3.0 should be UNCHECKED]
Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
Please RESTART your PC now.

I also made sure to have every background app I could afford turned-off off. :B

[Rhaervis]

Good evening and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Thank you for keeping us updated. We will be moving this thread to "Closed Concerns". Grymreaper, please create a new thread and we will gladly assist further.

Good luck with your adventures through Eorzea!