Hiya,

1. To clarify, I meant that I was unable to find any logs or errors associated with my crashes.

2. These crashes have happened since I re-subbed on 4/27/20. Originally the crashes would happen randomly but, only once or twice a day. I attributed this to the game being on my HDD and installed the game on my SSD (Fresh install, not just copying over files) on 5/16/20 or so.

2a. Since 4/27/20, I've upgraded my BIOS, and have had a new SSD installed (This includes re-installing my Windows 10 OS). At the time, I had also installed the latest NVIDIA drivers. I cannot point to these changes as a cause solely because FFXIV is the only application that experiences these issues on my machine.

The only extra details I can gather is, I've found these crashes to happen far more when I'm watching a cut-scene in-game. If I leave the application running in the background or just stand still in the area I'm at, I don't crash at all, I tested this for a couple of hours while I was working. But, the moment I actively try talking to NPC's and a cutscene happens, or when I'm in a dungeon, running around in the outside world, etc, the crash is far more likely to occur.

I know that typically what a user says and what actually occurs may differ due to lack of knowledge, embarrassment, etc but, I'm unable to provide you with logs to back-up my claims nor find said logs to trouble-shoot on my own. Is there anyway for me to accomplish this?