If You're Having DirectX 11 Crash Issues, REPLY TO THIS!

[LocalNative]

I'm also getting DX11 errors as of patch 5.3, it just shuts down and throws a (1100...02) error. I gradually lowered the settings from high to desktop standard, and it started behaving. Tried to login again and setting my old graphics settings and the crashes started happening again. My GPU is on default settings but maybe having things maxed out in game causes it to boost too much and crash the game.

[Eldrtch]

I posted a couple days ago that my game started crashing every day when they released patch 5.3. It had never crashed before that patch. Today I believe I have figured out what was causing the crashing for me. I discovered that I could not get through the sapphire weapon instance without crashing, I tried maybe a dozen times. So, I used this to test various possible fixes. Tried turning off gsync, tried unplugging my secondary monitor, tried changing various settings in the nvidia control panel all to no avail. Finally I tried limiting the framerate to 60fps in the nvidia control panel program specific 3D settings for FFXIV and I was able to get through the entire instance. I have a 165hz monitor. Normally FFXIV was only giving me maybe 120fps max, but I did notice that with the most recent update I was getting upwards of 160fps. At first I thought this was a good thing, that they had finally optimized the game to run properly on high refresh rate monitors. Now I'm thinking that's what was causing the game to crash. I'm going to try bumping the cap up to 120 to see how far I can push it without crashing, I can live with a framerate over 100.

I have had this issue since March with nothing in the forum helping me until this. My computer should be able to handle the max graphics settings but I kept getting the direct x 11 crash. Then today I tried this and went to Limsa Lominsa Lower Docks. Sat around for 15 mins with no crash. Closed the game and set the framerate back to the default setting in Nvidia Control Panel, loaded back in and crashed immediately. Changed it back, went back. And I have been sitting in Limsa ever since. So I am optimistic this has worked for me.

If you wish to try this yourself. Open your Nvidia Control Panel.

Under 3D settings you want to choose "Manage 3D settings". Then in the window you should see a tab for "Program Settings". When you select a program to customize you may need to add it, or it may already be there. Either way you may see multiples, you want the "ffxiv_dx11.exe"

Then look for the setting "Max Frame Rate". If you play at 60 FPS then set it to 60. If you dont, you may need to change it to what you play at. If you dont know, try 60.

Make sure to apply this change, then open up FFXIV and see if you crash.

I can't say this will help everyone, but for someone who has tried everything in the forum so far. This one might be worth a shot.

[Memoranda]

Just popping in to say that what eventually fixed this issue for me was setting ffxivboot64 to compatibility mode for Windows 7 and launching the game that way. Game worked fine yesterday, today nothing but DX11 errors. I spent over two hours crawling Google and these technical forums, trying dozens upon dozens of fixes and work arounds. Even tried a completely fresh install on a different drive and had no luck. Eventually I decided to fallback to the old way of fixing things: tell it to run in compatibility mode. And I'll be damned if it didn't fix the DX11 crashes. Played for four straight hours, ran a few duties, did everything I could think of to "stress" the game and no crashes. I have no idea if it'll work for anyone else (if you're running a 32-bit version of Windows, try using the regular ffxivboot instead of the ffxivboot64), but I figured I could at least post my own solution here to add to the hundreds of other suggestions that worked for other people.

Cheers.

[FinalCrispyBacon]

Will there be a patch for this? It looks like its a only a Nvidia problem

[Sabrenn]

Dc'ed, when I was back on the main screen it just booted me out with this:

[MystycAlchemy]

Yeah, I'm having the same issue. Have been for a while. I tried the fix with capping my fps through Nvidia, Drivers are up to date. No fix has worked yet, hopefully SE can help us out

Specs:
AMD Ryzen 5 1400 Quad-Core 3.20 GHz
16gb RAM
Nvidia GTX 1060 16gb
Windows 10 Home

[Delphinus]

https://cdn.discordapp.com/attachmen...20/unknown.png

Getting them too, im gonna have to unsub at this rate, games getting unplayable. Did fresh install of windows/games/drivers and still nothing

GPU
AMD Radeon RX 5600 XT

CPU
AMD Ryzen 5 3600 6-Core Processor

[Yerim]

Still unable to play at all since 5.3 because of those crash. Still no reaction of SE even if i've submited a ticket the day of the launch other than "can you please check if you are using the right graphic cards of your computer" (i was already and i'm still using it). Is there a REAL way of getting a real answer to this issue ?

I mean, i say it again, it's almost two weeks now that i can't use the product i pay for and there is no real communication neither real aptempt from the company.

[Telvera]

I've gotten this error before, but not as frequently as within the past 2 days. I have no idea what to do, someone said deleting the ffxiv_dx11.exe and having the game patch itself could help, but if I do that the launcher will fail at patching every time, even when starting it as admin. I also tried enabling the GPU scaling in the AMD settings, as someone else has suggested, but to no avail.
Switching to DX9 won't let me start the game for I'll get this error right at the start.
And when I do manage to login, I get a graphics glitch like this:


Edit: Now the game shuts down without giving me an error at all every time I try to log in...

[ATB]

The game crashes whenever I enter a player house. It doesn't always happen, only on occasion, which is why I can't reliably reproduce the crash.

An unexpected error has occured. Exiting FINAL FANTASY XIV.
2020-07-31_20:39

ffxiv_dx11.exe+55DA2
ffxiv_dx11.exe+131DF64
ffxiv_dx11.exe+1B465C
ffxiv_dx11.exe+1AE3FD
ffxiv_dx11.exe+1ACBF6
ffxiv_dx11.exe+16DDED
ffxiv_dx11.exe+90D8F