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  1. #131
    Player
    SneakHayabusa's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Tohka Celinne
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    I've been getting occasional dx11 crashes since ShB dropped, but suddenly I can barely be in the game for 10min without it crashing with some sort of DX11 issue.
    (0)

  2. #132
    Player
    tealy's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    5
    Character
    Lyeena Rivenhart
    World
    Zalera
    Main Class
    Scholar Lv 80
    In the past few days I've started getting DX11 errors each time my game starts up for the first time in a little while. Doesn't matter if I played that day or not, if it's been a few hours since the game is open it'll error on startup and then let me get in fine on the 2nd go. The weirdest part is that my game will still play the opening movie and only close out if I click OK on the error.

    Here's the screenshot of it:
    (0)

  3. #133
    Player
    JohnnyBobbathan889's Avatar
    Join Date
    Jun 2020
    Location
    Limsa Lominsa
    Posts
    1
    Character
    Dimi Markos
    World
    Faerie
    Main Class
    Black Mage Lv 90
    Moved my PC to another space and the only change is that I don't currently have the old TV I was using as a second monitor hooked up to my PC. Was playing the game perfectly fine earlier that same day but once I got everything set-up again the game would crash on launch if I had it on DX11 mode. Even though it was my secondary monitor windows considered it my primary monitor in its settings, so I'm suspicious that this change might have something to do with the cause. I tried a couple of the other fixes I saw online and here on the forums including switching to DX9 mode and messing around with my display settings, doing a full reinstall of the game and rolling back video drivers but nothing has worked so far. Game runs mostly fine in DX9 mode but I also get random crashes and glitches (like the floor not properly loading in a Shadowbringers ex trial and having to look below the arena to see AoE markers) so I want to get the whole DX11 thing figured out sooner than later. Gonna be able to get my TV setup again soon so I'll update here if that fixes it, but any ideas I can try in the meantime that don't involve reinstalling the game again would be appreciated. I'll still be browsing around and trying stuff on my too.

    For those who are curious about hardware specs my CPU is a Ryzen 5 3600 and my GPU is an Nvidia GTX 1660 Super. I'm also running Windows 10. My main monitor is some generic 60hz 1080p monitor from AOC and the TV I was using was an old LG flatscreen. Don't remember the specs on the TV exactly aside from it probably being 30hz refresh rate, and the native resolution was a weird number a little lower than 1920x1080, but still way above 1600x900
    Here's how the crash looks too, the fact that it looks like it's trying to start the game in a small window despite it being set to borderless windowed is another reason I'm thinking this might be related to my displays somehow (like maybe it's trying to open the game on a monitor that doesn't exist anymore and that's causing some problem with how DirectX handles things, although this might not be the case since it still happened after I tried a couple more times after setting the game to windowed and fullscreen).
    (0)

  4. #134
    Player
    PyroJackal's Avatar
    Join Date
    Jun 2020
    Location
    Ul'dah
    Posts
    3
    Character
    Lorrin Braddock
    World
    Adamantoise
    Main Class
    Red Mage Lv 71

    These problems are similar to mine right now...

    Yeah im having the exact same error happen with directx11, I cant seem to narrow down what the problem is because I have tried all of the same solutions. Only thing I can say for sure is that it started after starting the msquestline for stormblood 4.2. Once the crashing started it got worse over the course of a couple days, now I cant even log into the game because it gives me an error log.
    (0)

  5. #135
    Player
    Ahsardre's Avatar
    Join Date
    Jun 2015
    Location
    Limsa Lominsa
    Posts
    10
    Character
    Ritsuka Natori
    World
    Coeurl
    Main Class
    Red Mage Lv 80
    Just started having this issue out of nowhere. Repeated crashes. Here's my errors.
    (0)

  6. #136
    Player
    Arisuka's Avatar
    Join Date
    Apr 2020
    Posts
    3
    Character
    Meroulix Lebeau
    World
    Adamantoise
    Main Class
    Samurai Lv 80
    I thought by now they would have removed that stupid anticheat thing they put in that causes these crashes. A rep said "As a part of our countermeasures against cheating, we’ve made it so that the error appears and the game will be unable to run when there are applications or processes, etc. that interfere with memory. There are a variety of applications in Windows, and it is difficult to suggest a specific method of solving the issue."
    I bought ffxiv through steam and I need steam to be running for the game to work. People are still running mods and stuff, this thing only seems to cause grief to normal players. I genuinely don't know what to do anymore. I'm crashing all over the place. In raids, dungeons, out in the open world, farming, pvp. It's just too frustrating and killing my desire to play this game.
    (0)

  7. #137
    Player
    NikitaBlack's Avatar
    Join Date
    Jun 2020
    Posts
    2
    Character
    Nikita Black
    World
    Famfrit
    Main Class
    Gunbreaker Lv 80
    I had the same issue after upgrading my GPU and added 2 RAM sticks today. Found I had a bad RAM stick and once that was pulled I can actually log in without crashing. However my crash count has been 1 within an hour. I'll update the count aswell as more happen. It's the ffxiv_dx11 errors that seem to be common.
    Running a
    ASUS Rog Strix B450F MB
    ASUS Rog Strix Radeon Rx580 GPU 3
    ASUS Rog Strix 650w PSU
    Ryzen 5 3600 CPU
    HyperX Fury 32gb RAM
    2 monitors

    I had zero crashes for the entire duration of owning this game on my NiVidia GeForce 1050ti. Same MB, CPU and PSU.
    Error count @ 2
    (0)
    Last edited by NikitaBlack; 06-07-2020 at 04:02 PM.

  8. #138
    Player
    Reih's Avatar
    Join Date
    Oct 2013
    Posts
    142
    Character
    Dys Topia
    World
    Ragnarok
    Main Class
    Sage Lv 90
    Same problem here:


    (1)

  9. #139
    Player
    Finest's Avatar
    Join Date
    Jun 2020
    Posts
    2
    Character
    Finest Pinsir
    World
    Behemoth
    Main Class
    Gladiator Lv 80

    DirectX11 / Kernell error



    https://imgur.com/a/iHTzMvQ

    The odd part is that, so far, I only have gotten this error when entering Byakko EX, I did 10 runs couple weeks ago and suddenly I started getting this error. Nothing solved my problem so far
    (1)

  10. #140
    Player
    MelsDown's Avatar
    Join Date
    Nov 2019
    Posts
    1
    Character
    Melissande Shahrizai
    World
    Malboro
    Main Class
    Arcanist Lv 80
    I've been having this error for almost a month now. Fresh install of game, updated drivers, new graphics card, fresh Windows install. Doesn't matter. Sometimes I can play all day just fine and sometimes I crash before I finish loading in. I just want to play with my friends.
    (1)

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