If You're Having DirectX 11 Crash Issues, REPLY TO THIS!

[tatchunari_]

Me too! Have been playing for 2 months and game crashed after I reached Stormblood. When I tried logging in using DirectX 11, the game just shuts itself without any error message :/

[Rizon]

This has been an ongoing problem since Directx11 was implemented. For the longest time I was crashing hourly. The only way I could eliminate it was to run FFXIV on 1 PC and everything else on another PC. This told me that there is a comparability with the game as it was the only process to crash. I tried to get help through the tech forums multiple times to no avail. I upgraded my PC 6 months ago and run everything on one now with only an occasional crash. As I am 73 and a shut in I always get PCs with the latest technology. Most players cannot afford to spend top dollar for top gear. This was supposed to be eliminated with ARR. Below is my sys info for reference

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Rizon\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32706.230MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37570.230MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 952.490GB SYSTEM_FREEDISC_SPACE 382.270GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 1031.558GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8031.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16353.115 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (30Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4575
SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SAMSUNG (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1371A778-0A43-476E-90E5-2C0BABF055C9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
SYSTEM_SOUND Headphones (Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {2678688D-DE04-476D-83A9-B7078AD93FA0}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_SOUND Headset Earphone (Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {8E126D14-0A56-4DE8-BAAD-9A08B9E3E3FD}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F4F190-1E98-11E9-8001444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EEE8080-1E98-11E9-8006444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F518A0-1E98-11E9-8002444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F53FB0-1E98-11E9-8003444553540000}
SYSTEM_INPUT_NAME Microsoft Hardware USB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F53FB0-1E98-11E9-8004444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F566C0-1E98-11E9-8005444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EEEA790-1E98-11E9-8007444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EEECEA0-1E98-11E9-8008444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EEECEA0-1E98-11E9-8009444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C41742C0-1D87-11E9-8006444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {1EEEF5B0-1E98-11E9-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EEEF5B0-1E98-11E9-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F889180-22EE-11E9-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {31C54890-28C2-11E9-8001444553540000}
SYSTEM_INPUT_NAME Cordless Receiver씻
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0F88B890-22EE-11E9-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {357CF960-28C2-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {357CF960-28C2-11E9-8003444553540000}
SYSTEM_INPUT_NAME Cordless Receiver씻
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B83E5260-9A98-11EA-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B83EA080-9A98-11EA-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B83EA080-9A98-11EA-8005444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B83EEEA0-9A98-11EA-8006444553540000}
SYSTEM_INPUT_NAME CORSAIR K68 RGB Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9C721AF0-9AA0-11EA-8008444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

If You're Having DirectX 11 Crash Issues, REPLY TO THIS! - Page 10 - Google Chrome
FINAL FANTASY XIV
PowerDVD
Groove Music
Microsoft Store
Microsoft Store
MainWindow
Groove Music
Amazon Music


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 PPAPI
MSI Afterburner 4.5.0
AORUS ENGINE
Battle.net
EaseUS Todo PCTrans 10.0
Google Chrome
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XI
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
FINAL FANTASY XI: Seekers of Adoulin
Norton 360
NordVPN
Norton Secure VPN
Origin
RivaTuner Statistics Server 7.1.0
Steam
WinX DVD Ripper Platinum 8.20.2
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
. . .
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Audials 2020
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
CORSAIR iCUE Software
MyHarmony
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.16.27027
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
Intel(R) Chipset Device Software
FINAL FANTASY XI: Wings of the Goddess
Microsoft Visual C++ 2017 X86 Minimum Runtime - 14.16.27024
Google Update Helper
Intel(R) Trusted Connect Services Client
FINAL FANTASY XI
Apple Application Support (32-bit)
FINAL FANTASY XI: Rise of the Zilart
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2017 X86 Additional Runtime - 14.16.27024
CyberLink PowerDVD 19
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
LightingController
CyberLink PhotoDirector 8
Google Drive
FINAL FANTASY XV WINDOWS EDITION PLAYABLE DEMO
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
NordVPN network TAP
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
FINAL FANTASY XI: Treasures of Aht Urhgan
NordVPN
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Update Assistant
Intel® Driver & Support Assistant
Battlefield™ V
Leawo Blu-ray Ripper version 8.2.2.0
FINAL FANTASY XI Seekers of Adoulin
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Mumble 1.2.19
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RGB Fusion
Driver Easy 5.6.13
Logitech Options
Microsoft Office 365 - en-us
FINAL FANTASY VIII - REMASTERED
FINAL FANTASY XIII
FINAL FANTASY IV: THE AFTER YEARS
FINAL FANTASY V
64 Bit HP CIO Components Installer
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) Management Engine Driver
UpdateAssistant
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Apple Mobile Device Support
iTunes
NordVPN network TUN
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Apple Application Support (64-bit)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA Control Panel 445.75
NVIDIA Graphics Driver 445.75
NVIDIA GeForce Experience 3.20.2.34
NVIDIA Optimus Update 38.0.4.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.4.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.26
NVIDIA Install Application
NVIDIA NGX 445.75
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.2.34
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.38.831.832
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
ASUS Bluetooth Software
Intel(R) Chipset Device Software
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Computing Improvement Program
. .


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 000025A8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00006740
C:\Program Files (x86)\Intel Driver and Support Assistant\DSATray.exe 00003848
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002DF4
C:\Program Files (x86)\NordVPN\NordVPN.exe 00003070
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003AC8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002FE8
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00000598
C:\Program Files\CyberLink\PowerDVD19\Common\AudioFilter\WowBridge.exe 00003FEC
C:\Program Files\CyberLink\PowerDVD19\Common\CLMPSvc.exe 00000454
C:\Program Files\CyberLink\PowerDVD19\Movie\PowerDVDMovie.exe 00001C24
C:\Program Files\CyberLink\PowerDVD19\PowerDVD.exe 00000958
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000024F4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001E8C
C:\Program Files\Norton Security\Engine\22.20.2.57\coNatHst.exe 000046E8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002820
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002648
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00003ED8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.19111.24110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00005A40
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12005.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002CB4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20041.88.0_x64__8wekyb3d8bbwe\YourPhone.exe 0000272C
C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.20032.12611.0_x64__8wekyb3d8bbwe\Music.UI.exe 00003804
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003214
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe 00003714
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOverlay.exe 00003734
C:\Users\Rizon\AppData\Local\Amazon Music\Amazon Music Helper.exe 00004CE8
C:\Users\Rizon\AppData\Local\Amazon Music\Amazon Music.exe 000003E0
C:\WINDOWS\Explorer.EXE 00001A94
C:\WINDOWS\System32\svchost.exe 00003090
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000022DC
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000271C
C:\WINDOWS\system32\DllHost.exe 0000440C
C:\WINDOWS\system32\SettingSyncHost.exe 00002770
C:\WINDOWS\system32\cmd.exe 000045B4
C:\WINDOWS\system32\conhost.exe 0000155C
C:\WINDOWS\system32\rundll32.exe 000059E8
C:\WINDOWS\system32\sihost.exe 00001188
C:\WINDOWS\system32\svchost.exe 00001E04
C:\WINDOWS\system32\taskhostw.exe 00001710
C:\Windows\System32\CompPkgSrv.exe 00001484
C:\Windows\System32\GameBarPresenceWriter.exe 00003948
C:\Windows\System32\RtkAudUService64.exe 000036C8
C:\Windows\System32\RuntimeBroker.exe 00006B2C
C:\Windows\System32\SecurityHealthSystray.exe 000030E4
C:\Windows\System32\SystemSettingsBroker.exe 000051D0
C:\Windows\System32\smartscreen.exe 00002DD0
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000031AC
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000029CC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000020E0
problem with V1.0. ARR was supposed to eliminate this. Hope this information helps.

[gabikato]

I'm having that same issue since about 2 months ago. With DX11, crashes showing the 11000002 error. I reinstalled Windows, reinstalled the game, updated Windows, etc. Nothing solved this. I tried to play with DX9, and doesn't crash, but every five minutes or when I'm fighting boss in a duty, the screen blinks in White and stays black for around five to tem seconds.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\gabik\Documents

ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home Single Language 64 bits (6.2, Compilação 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz (8 CPUs), ~2.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.2.5
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 20377.730MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 23833.730MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 916.782GB SYSTEM_FREEDISC_SPACE 619.306GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.014GB SYSTEM_FREEDISC_SPACE 1239.135GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.014GB SYSTEM_FREEDISC_SPACE 713.106GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 620
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 10188.865 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.20.0016.4973
SYSTEM_GRAPHICS_DRIVER_DATE 2/27/2018 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 620
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 10188.865 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.20.0016.4973
SYSTEM_GRAPHICS_DRIVER_DATE 2/27/2018 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon (TM) 530
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6900)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 14276 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0319955.inf_amd64_2ad7f87796600c31\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0319955.inf_amd64_2ad7f87796600c31\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0319955.inf_amd64_2ad7f87796600c31\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0319955.inf_amd64_2ad7f87796600c31\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.20.0768.0012
SYSTEM_GRAPHICS_DRIVER_DATE 10/25/2017 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Alto-falantes (2- Logitech G430 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {078AD784-574B-4649-8511-6FA07EDCBE67}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND 2460G5 (Áudio Intel(R) para telas)
SYSTEM_SOUND_DEVICE_ID {238A326F-D5DE-4C7E-9997-D05EF2439A04}
SYSTEM_SOUND_DEVICE_NAME IntcDAud.sys
SYSTEM_SOUND_DRIVER_VERSION 10.24.0000.0003
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 12/6/2017 00:00:00
SYSTEM_SOUND Fones de ouvido / Alto falantes (Realtek Audio)
SYSTEM_SOUND_DEVICE_ID {D45D5F4F-DB97-4A50-B6CD-556FED28B811}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8622
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 1/22/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E017EF20-97D3-11EA-8002444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E017EF20-97D3-11EA-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A261F10-9844-11EA-8007444553540000}
SYSTEM_INPUT_NAME Logitech G430 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09DDCB70-9844-11EA-8001444553540000}
SYSTEM_INPUT_NAME Dispositivo definido pelo fornecedor compatível com HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A2582D0-9844-11EA-8005444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E017EF20-97D3-11EA-8007444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E017EF20-97D3-11EA-8008444553540000}
SYSTEM_INPUT_NAME Dispositivo de Controle de Dispositivo Portátil Convertido
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E017EF20-97D3-11EA-800A444553540000}
SYSTEM_INPUT_NAME Dispositivo de Controle de Dispositivo Portátil Convertido
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09DE1990-9844-11EA-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E017EF20-97D3-11EA-800C444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09DE40A0-9844-11EA-8003444553540000}
SYSTEM_INPUT_NAME Dispositivo definido pelo fornecedor compatível com HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A261F10-9844-11EA-8006444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09DE8EC0-9844-11EA-8004444553540000}
SYSTEM_INPUT_NAME Dispositivo definido pelo fornecedor compatível com HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6528C690-9AE9-11EA-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E017EF20-97D3-11EA-8010444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Microsoft Edge
Game crashes on fullscreen e mais 4 páginas ‎- Microsoft Edge
FINAL FANTASY XIV: Mog Station - Google Chrome
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Edge
Fotos
Imagens
Fotos
Microsoft Edge
Microsoft Store
Microsoft Store
Calculadora
Calculadora
Filmes e TV
Filmes e TV
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Microsoft Text Input Application
Lista de amigos
Steam — Novidades (1 de 20)
Microsoft Edge
Configurações


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Adobe After Effects 2020
Adobe Media Encoder 2020
Adobe Audition 2020
Battle.net
Diablo III
Google Chrome
Adobe InDesign 2020
McAfee LiveSafe
Overwatch
Adobe Photoshop 2020
Adobe Premiere Pro 2019
qBittorrent 4.2.5
Steam
WebTablet FB Plugin 32 bit
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
OEM Application Profile
Intel(R) Trusted Connect Services Client
CORSAIR iCUE Software
Dell Update - SupportAssist Update Plugin
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
McAfee WebAdvisor
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.23.27820
PX Profile Update
Software de dispositivo do Chipset Intel®
Software Intel® PROSet/Wireless
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
AMD Settings
Intel(R) Dynamic Platform and Thermal Framework
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820
Dell SupportAssist Remediation
Microsoft VC++ redistributables repacked.
Adobe Acrobat DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Dell Digital Delivery Service
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) C++ Redistributables on Intel(R) 64
AMD Software
Maxon Cinema 4D R21
Wacom
Broken Age
Dead by Daylight
FINAL FANTASY VII
FINAL FANTASY XIV Online
Vulkan Run Time Libraries 1.0.61.0
Vulkan Run Time Libraries 1.0.65.1
Vulkan Run Time Libraries 1.0.65.1
WebTablet FB Plugin 64 bit
WinRAR 5.90 (64-bit)
AMD Settings
Dell Mobile Connect Drivers
Dell Power Manager Service
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Dell SupportAssist Remediation
Maxx Audio Installer (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
AMD Settings
Intel® PROSet/Wireless WiFi Software
Dell SupportAssist
Dell Update for Windows 10
Dell Update - SupportAssist Update Plugin
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.23.27820
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.23.27820
Intel(R) PRO/Wireless Driver
SmartByte Drivers and Services
Intel(R) Chipset Device Software
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) Management Engine Driver
Intel(R) ME UninstallLegacy
Intel(R) Management Engine Components


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 000032F0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000010A4
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00002388
C:\Program Files (x86)\Steam\Steam.exe 000030F4
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000032B0
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003E98
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000B50
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 0000326C
C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe 00002610
C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe 00001244
C:\Program Files\Dell\DellDataVault\atiw.exe 00003750
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000037AC
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001DB0
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00003384
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000031DC
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe 00000F78
C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe 000033AC
C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 00003E70
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002BB4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002BF0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00003948
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.19111.24110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000211C
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1910.0.0_x64__8wekyb3d8bbwe\Calculator.exe 00003558
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12005.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002828
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20041.88.0_x64__8wekyb3d8bbwe\YourPhone.exe 000016B4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002AE4
C:\WINDOWS\Explorer.EXE 00002414
C:\WINDOWS\System32\DriverStore\FileRepository\ki127390.inf_amd64_e1ccb879ece8f084\igfxEM.exe 000026C4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002BBC
C:\WINDOWS\system32\DllHost.exe 000042C4
C:\WINDOWS\system32\Intel\DPTF\dptf_helper.exe 00001428
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00002F78
C:\WINDOWS\system32\SearchProtocolHost.exe 00001288
C:\WINDOWS\system32\SettingSyncHost.exe 00002294
C:\WINDOWS\system32\browser_broker.exe 00002E38
C:\WINDOWS\system32\conhost.exe 00002620
C:\WINDOWS\system32\sihost.exe 00000D30
C:\WINDOWS\system32\svchost.exe 00003138
C:\WINDOWS\system32\taskhostw.exe 000022F0
C:\WINDOWS\system32\wbem\unsecapp.exe 000019A8
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000DC8
C:\Windows\System32\MicrosoftEdgeCP.exe 00004024
C:\Windows\System32\RuntimeBroker.exe 00004AA8
C:\Windows\System32\SecurityHealthSystray.exe 00003104
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001E30
C:\Windows\System32\smartscreen.exe 00003C2C
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00004918
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000008C0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000023AC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002220

[Ayucchi]

So I figured I'd parse through this thread along with the Technical Support section to find any common themes with the hardware combination this issue is affecting ;

1) Intel i5-3570K / GTX 970
2) Ryzen 1800X / GTX 1080 Ti
3) Ryzen 1600 / GTX 1060
4) Ryzen 1700X / RX 5700X
5) Ryzen 1500X / RX 480
6) Ryzen 1700 / RX 480
7) Intel i9 9900K / RTX 2070
8) Intel i7-8550U / UHD Graphics 620
9) Ryzen 1700X / GTX 1080 Ti
10) Intel i7-4910MQ / GeForce GTX 970M
11) Ryzen 1700 / GTX 1080
12) Ryzen 1700 / GTX 1060
13) Ryzen 1600 / GTX 1080
14) Ryzen 1500X / 1050 Ti
15) Ryzen 1700 / RX 5700 XT
16) Intel i7-7700HQ / GTX 1050M
17) Ryzen 1700X / GTX 1060
18) Ryzen 1600 / GTX 1080 Ti
19) Ryzen 1700 X / RX Vega 64
20) Intel i5-8600 / GTX 1060

This is a small sample size from the people who've explicitly stated their computer information.

Totals from the combinations ;

AMD CPU's w/ NVIDIA GPU's : 9
Intel CPU's w/ NVIDIA GPU's : 4
AMD CPU's w/ AMD GPU's : 5
Intel CPU's w/ AMD GPU's : 0
Outlier: Intel CPU's w/ Intel GPU's : 1

Even with this tiny sample size, we can see this doesn't only affect one specific CPU & GPU combination (though first generation Ryzen CPU's account for 14 of the 20 computers). There are many other threads out there not in the FFXIV forums where users are experiencing this issue but, unfortunately, hardware information doesn't seem to be useful for identifying the root cause.

[Dafire]

today i've helped one of my friends,who has an Intel CPU with an Nvidia GPU(RTX 2060) who was being plagued by error 11000002,from the tests we did,it certainly does seem related to the game not being able to get the GPU to display things on screen,in particular VisualFX, my friend's FF14 was crashing sometimes as soon as she logged in,sometimes it would let her play a few minutes... we tried a looot of fixes,including reinstalling windows,FF14,directx,drivers and all, what worked for US(i'm really sorry if it doesnt work for you), is that we went to the Nvidia Geforce settings,and turned all the graphics to the lowest settings(since we couldnt access the settings ingame due to the crash),and so far after an hour it hasnt crashed once!

[Maeka]

Did you happen to note how many people had driver version 445.87 installed for those Nvidia ones?

Canadane in the other thread seems to think that there's something wrong with 445.87.

[Ayucchi]

Did you happen to note how many people had driver version 445.87 installed for those Nvidia ones?

Canadane in the other thread seems to think that there's something wrong with 445.87.

I could check but, I don't think it's worthwhile. Rolling back NVIDIA drivers from 445.87 is a common suggestion many have tried without it fixing the problem.

It's safe to say no one really knows why this is happening, since "solutions" can range from rolling back a graphics driver to disabling an entire CPU core. Next I'm sure a suggestion would be to contact your Great Grandfather via a weegee board and have him trouble-shoot the issue .

I jest but, I'm out of logical ideas since I don't have any logs to work off of and, I'm not the best at randomly trouble-shooting issues.

[bigheadbrandon]

no its cool you should totally have to reinstall a 50gb game twice in a month with no word on the devs as to why this has been happening since 2017

[Maeka]

no its cool you should totally have to reinstall a 50gb game twice in a month with no word on the devs as to why this has been happening since 2017

Yeah that whole reinstall thing makes my mind boggle too.

I mean, look. If the files are corrupt, then they'd fail an md5 check. So.......md5 the game's files (the game's launcher should be capable of doing this). If they pass, then that's not the problem. Check the Windows Registry to make sure nothing got corrupt in there, takes a few seconds for a program to do. If that passes, then there's nothing wrong with the game's install and we shouldn't be asking a player to download 50 GIGS of data multiple times over.

[Maeka]

*sigh*

I am about to freaking give up.

I played for FIVE FREAKING HOURS last night, and two+ hours today, NO problems.

I played for several hours the day before, and the day before that, no problems.

Crashed randomly today. Did a FULL REBOOT with turning the power strip off.... crashed again after being online for like 20 seconds.

EDIT: only one thing I can do is try DX9.0c.