Priority for the character transfer will be given to players who resume their automatic recurring service option before the transfer process is completed. However, please note that it will take several days after a player resumes their automatic recurring service option for the completed transfer to take effect.
That sucks and I understand you're justifiably irritated, but you should be able to play in a few days if that's the problem. They shouldn't bill you for this time, and if they do, I'd raise a fuss.