I made a post about this not too long ago hoping for a Rep. response with no such luck. I'm also posting on the behalf of my girlfriend (Rozalin Zenon) who can not log onto the forums because, while she is paying for the game, the forums cannot verify she has logged on in the last 30 days, and won't let her post.
About 4 days ago she reactivated her account after not playing for several months. This was supposed to be another chance for the game to leave a better impression on her, with the job updates, and now the server merge to give more opportunities to get exp parties and such.
So after having reactivated her account she tries to log on several times with no success, and we find the post on the official site (Link at the bottom of my post). It states that the process of transferring active accounts will take "several days", which in my experiences, when someone tells me several days, it's usually 2, 3 tops. While looking at various other forums I've found a lot of other people also having this issue, and the sad part is, a majority of them cannot speak up on the official forums because of the error that says it cannot verify a FFXIV Log in within the last 30 days.
Having said all that, this is absolute bull, this was supposed to be a chance for her to get a better impression of the game and now she wants nothing to do with it even more then before. And somehow, after playing XI for 8 years, and seeing this game run it's course, I have a feeling that no compensation is being planned for everyone that is affected by this. People are paying for a service and receiving nothing in return, and before the kids with their parent's credit cards come in wielding the "It's only $10.00" comment, that's still their hard earned money, and SE has no right to even 1 cent of it unless people are getting what they paid for.
So I leave the floor to the rest of the community, please speak up if this is happening to you or someone you know, maybe if this gets enough replies to hit the front page it will get a rep response on how long "several days" is in square enix language, as well as whether or not compensation is in order. And if this doesn't affect you, please share your thoughts on the matter.
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Article on reactivated accounts: http://lodestone.finalfantasyxiv.com/pl/news/detail?newsId=e330a67dad849e7bce6dfee5eb3da99866037952