Dx11 crashes - Please don't hijack with your own issues, raise a new thread instead.

[Mulley]

I am opening up another thread as the mods appear to only reply to new threads and ignore older ones, seemingly giving up after the same "try this" has been exhausted. Plus my previous thread was hijacked by others which convoluted my responses.

Please can you read through all I have done before suggesting things I have already tried.
Can you confirm this is actually being investigated by a technical team?

Previous thread here: http://forum.square-enix.com/ffxiv/t...y-Dx11-crashes



Hi there,
Been crashing out randomly, sometimes when teleporting, sometimes mid duty, sometimes just running around, has affected me since I started playing over a month ago.
This is a brand new build PC, nothing is overclocked.

So far I have tried:
Going through multiple windows updates
Ensuring all security updates have been completed
Reinstalling the game
Reinstalling to a different Hard drive
Reinstalling Graphics Drivers
Running a CHKDSK with no issues
Running Virus scan with none found
Updated every other driver
Running SFC /scannow with no issues
Disabled Discord, Steam and Windows Game Bar overlays
Running in full screen borderless
Running max graphics which my pc can easily handle
Running a cleanboot
Everything in the suggested post here: https://sqex.to/yHxyN

Still getting this error:

https://imgur.com/a/UqcbbCW




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument A:\Documents
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SYSTEM_SOUND 1 - SAMSUNG (2- AMD High Definition Audio Device)
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FFXIVLauncher
Films & TV
Films & TV
Settings
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Microsoft Store
Microsoft Store
#spam - Discord
Microsoft Edge
Microsoft Edge
Microsoft Edge
Netflix
Netflix
Unexpected error has occurred. Exiting FFXIV - Google Chrome


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[Mulley]

Can I get a reply to this please? I have seen mods reply to other threads raised after this.

[Dynratygus]

Goof afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

I do apologize for the delay in my response to your concern. Using the A drive for Final Fantasy XIV looks a bit odd. You may want to uninstall the game and reinstall it on the same drive as Steam since that is what is used to launch the game.

Additionally, the error you receiving can be cause by a variety of problems. Because of that, it can be difficult to find the exact cause of it. As it looks as though you have ran through all of our trouble shooting, I am unable to suggest anything else. I advise to submit a bug report if you believe the issue to be a bug.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.