Quote Originally Posted by Valkyrie_Lenneth View Post
It's also the weekend. Also, the BBB is useless as companies can pay to get their ratings increased. Likely why Blizzards is so high.
It wasn't the weekend on Friday when this started. GM services need to be available 24/7. Most people play on the weekend. That's not even approaching an excuse.

SE has the lowest possible rating on every single other ranking website I found after typing "square enix customer service" into google. Theyre terrible and there's no excuse for this situation itself or their failure to contact me in game.