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  1. 01-29-2019 02:27 AM #1
    Einmimiria
    Moderator Einmimiria's Avatar
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    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Both of these error (the error message and the black screen) suggest that you are having trouble reaching the server properly. Aside from moving to a new location, what else has changed? Are you using a new ISP or router? Is the computer the same?

    Did you make any other changes to your network? Are you using a wired or wireless connection?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. 01-29-2019 10:31 AM #2
    kozue_y
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    Character
    Kozue Yusa
    World
    Anima
    Main Class
    Arcanist Lv 90
    I'm using same computer, ISP
    I used home router before, but not now

    Using wired connection

    I went Japan when my family was moving, so I can't make sure that there's any changes to my network
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  3. 01-29-2019 12:51 PM #3
    kozue_y
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    Jan 2019
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    Character
    Kozue Yusa
    World
    Anima
    Main Class
    Arcanist Lv 90
    I can log in when data tethering with my iPhone

    but I want to log in with my own internet
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