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  1. #11
    Player
    RobbieH's Avatar
    Join Date
    Sep 2013
    Posts
    467
    Character
    Agin Wildfang
    World
    Ragnarok
    Main Class
    Ninja Lv 80
    Here is an example of Traceroute to Chaos Datacenter and Ragnarok IP:

    PS: I had noticed the issues always happened to me at Telia.net which is both Packet Loss and Ping spikes.

    Here's a Traceroute to Chaos Datacenter (195.82.50.9)





    And here's a Traceroute to Ragnarok IP (195.82.50.45)



    As seen above on both, Packet Loss and Ping spikes on Telia.net
    (0)

  2. #12
    Player
    Sythen's Avatar
    Join Date
    Jun 2017
    Posts
    79
    Character
    Sythen Elexia
    World
    Lich
    Main Class
    White Mage Lv 90
    Quote Originally Posted by RobbieH View Post
    Here is an example of Traceroute to Chaos Datacenter and Ragnarok IP:

    PS: I had noticed the issues always happened to me at Telia.net which is both Packet Loss and Ping spikes.

    Here's a Traceroute to Chaos Datacenter (195.82.50.9)





    And here's a Traceroute to Ragnarok IP (195.82.50.45)



    As seen above on both, Packet Loss and Ping spikes on Telia.net
    Can you post your chaos plot here? http://forum.square-enix.com/ffxiv/t...aos-Datacenter

    Will help keep all the info pertaining to the issue in one place.
    (0)

  3. #13
    Player
    RobbieH's Avatar
    Join Date
    Sep 2013
    Posts
    467
    Character
    Agin Wildfang
    World
    Ragnarok
    Main Class
    Ninja Lv 80
    Quote Originally Posted by Sythen View Post
    Can you post your chaos plot here? http://forum.square-enix.com/ffxiv/t...aos-Datacenter

    Will help keep all the info pertaining to the issue in one place.
    Sigh, i've been posting there, i thought i posted there, its just that i've read your comment regarding taking a screenshot as soon as it happens on previous page and forgot to switch tab as i had both threads open.

    I'll post there also, thanks!
    (0)

  4. #14
    Player
    Leon_Marius's Avatar
    Join Date
    Mar 2018
    Posts
    7
    Character
    Leon Marius
    World
    Phoenix
    Main Class
    Red Mage Lv 70
    Quote Originally Posted by Ariellendera View Post
    Hello!

    The requested information is a very important step. I do apologize that we are not able to offer a more precise update at this time. Thank you so much for your continued patience and understanding.
    That's the thing though, this has been going on for months with seemingly no action taken. We were patient, but that patience has run out for a lot of people. This needs sorting as a matter of urgency NOW.
    (2)

  5. #15
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the information everyone.

    For any additional trace routes, please provide them in the following thread: http://forum.square-enix.com/ffxiv/t...aos-Datacenter

    This way we can consolidate all of the information we need in one place.

    This thread will be moved to the 'Closed Concerns' subforum as this issue is being addressed in another thread.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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