Hey there,

I am having issues purchasing Crysta through the Paypal option. Selecting that payment option instantly sent me to a page that said:

"Thank you for your purchase of Crysta. Upon confirmation of your payment, Crysta will be added to your account."

However, it didn't actually connect to Paypal. The same thing happened when trying to purchase Crysta using a different browser.

This appears to be similar to an issue that had popped up in February 2017, as shown by a multi-page thread in the Closed Concerns section of these forums, as it had eventually been fixed: http://forum.square-enix.com/ffxiv/t...ce-NOT-WORKING

Is it possible that the same problem has popped up again?

If that is the case, I'm hoping it'll be fixed in a similar time window, as using Crysta is my only option to pay for the added retainers on my account.