Results 1 to 9 of 9
  1. #1
    Player
    Cenuu's Avatar
    Join Date
    Jul 2017
    Location
    Sheffield
    Posts
    8
    Character
    Kieran Jones
    World
    Sargatanas
    Main Class
    Samurai Lv 70

    Stuck in an Endless Dc loop.

    Zoned into the area and I dc'd so I logged back in and now im stuck in an endless dc loop. I cant zone out or do anything. Been stuck like this for over 2 hours. Contacted Customer support and I was told to just"wait" until it's fixed. I wouldn't mind some anwers as to why this is happening and why my Sub is being wasted with no compensation.
    Date & Time: 05/07/17 2pm Gmt
    Frequency: constant
    World name: sargatanas
    Character name: Kieran Jones
    Retainer name:
    NPC name:
    Monster name:
    Class/Level:
    Party or solo:
    In-game time:
    Area and coordinates: South Shroud Quarymill
    Housing:
    Steps:
    1.
    2.
    3.
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider:
    - Modem maker/model number:

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


    Laptop Model Name:
    Laptop Model Number:

    Gamepad Manufacturer:
    Gamepad Model Name:
    Gamepad Part Number:

    Browser Information
    - Name and version of the browser currently in-use:
    - Internet Explorer Version:

    ------------------------------------------------------

    ■ PS4 Specs

    Model Number of the PlayStation®4 You Are Using
    - Model Number:

    Model Number of the PlayStation®Vita You Are Using
    - Model Number:

    Information About the Peripherals You Are Using
    -Type:
    -Maker:
    -Model Number:
    (0)

  2. #2
    Player
    Thalrog's Avatar
    Join Date
    Jul 2017
    Posts
    14
    Character
    Thalrog Spearmaster
    World
    Leviathan
    Main Class
    Lancer Lv 48
    Welcome to the Club of The Quarrymill Screen of Death.
    (2)

  3. #3
    Player
    Cenuu's Avatar
    Join Date
    Jul 2017
    Location
    Sheffield
    Posts
    8
    Character
    Kieran Jones
    World
    Sargatanas
    Main Class
    Samurai Lv 70
    you having this issue to? I cant even change data centers atm
    (0)

  4. #4
    Player
    Thalrog's Avatar
    Join Date
    Jul 2017
    Posts
    14
    Character
    Thalrog Spearmaster
    World
    Leviathan
    Main Class
    Lancer Lv 48
    (0)

  5. #5
    Player
    Fragile-Dream's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    23
    Character
    Meracle Charmlotte
    World
    Cactuar
    Main Class
    Pugilist Lv 60
    Welcome to the worst out of body experience ever. The quarrymill hell. Being stuck in here for over 24 hrs. But good more ppl speaking out loud their issue! Maybe they finally notice us
    (1)

  6. #6
    Player
    Cenuu's Avatar
    Join Date
    Jul 2017
    Location
    Sheffield
    Posts
    8
    Character
    Kieran Jones
    World
    Sargatanas
    Main Class
    Samurai Lv 70
    Quote Originally Posted by Fragile-Dream View Post
    Welcome to the worst out of body experience ever. The quarrymill hell. Being stuck in here for over 24 hrs. But good more ppl speaking out loud their issue! Maybe they finally notice us
    super annoying because we wont be refunded the time we lost. We will be expected to pay the usual amount
    (1)

  7. #7
    Player
    Lelila38's Avatar
    Join Date
    Aug 2013
    Posts
    757
    Character
    Rhia Nara
    World
    Cactuar
    Main Class
    Black Mage Lv 90
    Most annoying cause we're constantly being ignored. A simple "we know there's an issue and we're working on it" would be enough. But not like this, over 24hours and not even an acknowledgement that this problem is around.
    (1)

  8. #8
    Player
    Cenuu's Avatar
    Join Date
    Jul 2017
    Location
    Sheffield
    Posts
    8
    Character
    Kieran Jones
    World
    Sargatanas
    Main Class
    Samurai Lv 70
    Lol im going to lose my fkin house due to this bs.
    (0)

  9. #9
    Player
    Cenuu's Avatar
    Join Date
    Jul 2017
    Location
    Sheffield
    Posts
    8
    Character
    Kieran Jones
    World
    Sargatanas
    Main Class
    Samurai Lv 70
    - Go to settings
    - Go to network
    - Select setup internet connection
    - Select Use a LAN cable (or wi-fi if that’s what you are using)
    - Select Custom (there’s several pages to go through here. For settings other than MTU and DNS servers, if there are specific settings your network connection has to use, feel free to set them up rather than using automatic settings)

    - IP Address (set to automatic)
    - DHCP host name (set to ‘Do Not Specify’)
    - DNS Settings (set to Manual)
    - Primary: 8.8.8.8
    - Secondary: 8.8.4.4
    - MTU Settings (set to Manual)
    - At default this would be 1500. Try setting it to 1470. You can experiment with this setting a little bit, but we would not recommend you go below 1400.
    - Proxy (set to ‘Do Not Use’)

    - Now test the connection


    SEE Agent Jake 10:50:I would like for you to try the following: - Go to the Control Panel
    - Click Network and Internet > Network and Sharing Center > Change adapter settings
    - Rightclick on the connection you are using and select Properties
    - Under the Networking tab you will see a long list of available options
    - Scroll down and doubleclick on Internet Protocol Version 4 (TCP/IPv4)
    - Select 'Use the following DNS server addresses'

    1.)Preferred DNS server > 8 . 8 . 8 . 8
    2.)Alternate DNS server > 8 . 8 . 4 . 4


    This just fixed it for me
    (0)

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