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  1. #51
    Player
    Ephemeris's Avatar
    Join Date
    Jun 2017
    Location
    Ul'dah
    Posts
    7
    Character
    Ephemeris Til'elrin
    World
    Ragnarok
    Main Class
    Ninja Lv 60
    Quote Originally Posted by FaileExperiment View Post
    I think you're right. Last night on DX9, it froze up for a short time, went black, then resumed like normal. I'm assuming that's it crashing but recovering. But in DX11, it crashes to desktop every time.
    Yes. That is exactly what happens in DX9. After a while it stops redrawing, then geometry randomly starts vanishing and it crashes.
    (0)

  2. #52
    Player
    BellClannel's Avatar
    Join Date
    May 2017
    Posts
    11
    Character
    Bell Clannell
    World
    Behemoth
    Main Class
    Dragoon Lv 60
    New AMD driver: http://support.amd.com/en-us/kb-arti...ase-Notes.aspx . I'm not able to download the driver as of right now but if someone can try it and see if the issue is solved with it, that would be great.
    (0)

  3. #53
    Player
    BellClannel's Avatar
    Join Date
    May 2017
    Posts
    11
    Character
    Bell Clannell
    World
    Behemoth
    Main Class
    Dragoon Lv 60
    Quote Originally Posted by BellClannel View Post
    New AMD driver: http://support.amd.com/en-us/kb-arti...ase-Notes.aspx . I'm not able to download the driver as of right now but if someone can try it and see if the issue is solved with it, that would be great.
    Note I don't know if this driver is for every R9 300s series cards, I run a Sapphire Radeon R9 380.
    (0)

  4. #54
    Player
    Vaulisel's Avatar
    Join Date
    May 2014
    Posts
    7
    Character
    Leliel Vaul
    World
    Leviathan
    Main Class
    Paladin Lv 60
    Quote Originally Posted by BellClannel View Post
    New AMD driver: http://support.amd.com/en-us/kb-arti...ase-Notes.aspx . I'm not able to download the driver as of right now but if someone can try it and see if the issue is solved with it, that would be great.
    Tried it; no change. Same crashes as normal.
    (0)

  5. #55
    Player
    FaerRow's Avatar
    Join Date
    Jan 2016
    Posts
    5
    Character
    Faer Row
    World
    Tonberry
    Main Class
    Lancer Lv 41
    Happens to me too, R9 380, no issues with other games. Luckily no issues with DX9 for me (yet).
    (0)

  6. #56
    Player
    Scenic's Avatar
    Join Date
    Jun 2017
    Posts
    44
    Character
    Umbreon Nightshade
    World
    Cactuar
    Main Class
    Bard Lv 70
    Have you guys tried playing with your graphic settings? I know this is not a fix but it could make the game at least playable till a fix is found. Start by setting everything to performance mode/ lowest possible settings both in game and on your gpu, then if it doesn't crash you can start turning things back on. I'm sure some of you have already tried this but it's worth a shot.
    (0)

  7. #57
    Player
    Vaulisel's Avatar
    Join Date
    May 2014
    Posts
    7
    Character
    Leliel Vaul
    World
    Leviathan
    Main Class
    Paladin Lv 60
    Quote Originally Posted by Scenic View Post
    Have you guys tried playing with your graphic settings? I know this is not a fix but it could make the game at least playable till a fix is found. Start by setting everything to performance mode/ lowest possible settings both in game and on your gpu, then if it doesn't crash you can start turning things back on. I'm sure some of you have already tried this but it's worth a shot.
    I've tried constraining things at both the application level and via the driver software, but none of it had any noticeable effect on crash frequency.
    (0)

  8. #58
    Player
    Rainsworth's Avatar
    Join Date
    Aug 2013
    Posts
    56
    Character
    Ambermoon Nightray
    World
    Behemoth
    Main Class
    Rogue Lv 60
    I've been getting the same error with my R9 380 radeon card since 2-3 months. I'm also forced to play the game with Directx 9. I really wish there was a permanent solution to this issue :/
    (0)

  9. #59
    Player
    Scenic's Avatar
    Join Date
    Jun 2017
    Posts
    44
    Character
    Umbreon Nightshade
    World
    Cactuar
    Main Class
    Bard Lv 70
    Quote Originally Posted by Vaulisel View Post
    I've tried constraining things at both the application level and via the driver software, but none of it had any noticeable effect on crash frequency.
    This makes me wonder if it's a background process that's triggering the crash. If someone who is computer savvy could try disabling all unnecessary processes and see if it effects the crash you might be able to find what's causing it. Don't try this if you don't know what you are doing though cause disabling the wrong thing could make your system unstable.
    (0)

  10. #60
    Player
    BellClannel's Avatar
    Join Date
    May 2017
    Posts
    11
    Character
    Bell Clannell
    World
    Behemoth
    Main Class
    Dragoon Lv 60
    Quote Originally Posted by Scenic View Post
    This makes me wonder if it's a background process that's triggering the crash. If someone who is computer savvy could try disabling all unnecessary processes and see if it effects the crash you might be able to find what's causing it. Don't try this if you don't know what you are doing though cause disabling the wrong thing could make your system unstable.
    Already Tried that...I also disabled every overlay I had and nothing. Directx9 is also crashing but its able to fix itself and keep in game, Directx11 just kicks me out and gives me the Fatal Directx Error. It's definitely with the Graphics Card Driver. 90% of people here are using AMD Radeon R9 300s series (more people have problem with the R9 380). We need to send enough reports to AMD to actually get the driver we need to fix this issue: http://www.amdsurveys.com/se.ashx?s=5A1E27D23A3DE979
    (0)

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