missing legacy chocobo mount

[Toni]

So they deferred me here...great and competent technical support - thanks!

Ya i am legacy. I pay the monthly legacy fee, which is different. I purchased my account in Oct 2010 and played until the servers went completely down- we did have a period where we were not required to pay a monthly fee. I understand some purchased the game towards the end of 1.0, before they did the data wipe where players were still able to play, but no data was retained.

I played and paid and SE should be able to verify this with my account data, if they took the time to review my account history. I posted that to show I had completed lv 50(cap at the time) and completed those duties need to have had a mount, which is apparently meaningless since I am on a public forum where there is no SE technical support to verify anything I post. I wont show all my account data, as SE advised me not to do this. I also, as indicated in my ticket, had the mount and no longer do. I believe it was lost when I transferred from Balmung to Goblin.

I was trying to provide as much data as possible w/o showing personal account information. I can claim anything here, as can I do on Reddit. I came here thinking I was getting tech support.