Results 1 to 4 of 4
  1. #1
    Player
    Camiie's Avatar
    Join Date
    Apr 2012
    Posts
    214
    Character
    Camille Blythe
    World
    Ultros
    Main Class
    Samurai Lv 80

    FFXIV Causing PC Reboot on Zone

    In the past week or so, I've begun getting random crashes that force a system restart on the Windows client. I haven't made any hardware or software changes of any kind.

    The only commonality I can find is that the crashes tend to happen when I zone such as into a duty via the finder or into my personal estate. It doesn't seem to matter how long I play. There doesn't seem to be a temperature issue with my PC. I have tried both the Directx 9c and 11 clients. I haven't experienced any crashes with any other games or software on my PC. I am running Windows 10 which is automatically kept up to date, and I am using dual Geforce 1080 cards which also have up-to-date drivers.

    I welcome any advice from the tech support team and community.
    (0)

  2. #2
    Player
    Snat's Avatar
    Join Date
    Aug 2013
    Location
    Gridana
    Posts
    192
    Character
    Patricia Nirvana
    World
    Moogle
    Main Class
    Conjurer Lv 90
    I once had a problem like this and after reinstalling the game the issue disappeared. Might be worth a try if you are still having issues.
    (0)

  3. #3
    Player
    Judge_Xero's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    2,228
    Character
    Divine Gate
    World
    Exodus
    Main Class
    Marauder Lv 60
    Did the issue start after a NVidia Driver update? Maybe try rolling back the drivers and see if the problem persists.
    (0)
    "I don't always drink beer, but when I do, it's often."
    Temp Forum Ban - July 7th 2016 *** I promise to never call out scrub players again due to it causing a toxic community

  4. #4
    Player
    SymbioteYT's Avatar
    Join Date
    Jan 2017
    Location
    Ul'dah
    Posts
    21
    Character
    Leowald Ridgewell
    World
    Faerie
    Main Class
    Black Mage Lv 52
    Highly recommend seeing to my thread that I made and seeing if any of the attempted solutions I provided work for you:

    http://forum.square-enix.com/ffxiv/t...PUTER-LOCKS-UP

    For me personally, switching from "Windowed Borderless" to "Fullscreen" worked to stop my DX11 crashes.
    (0)