Game Crashes at random moments

[LonelyCadet]

So i re subbed after awhile and experienced random crashes. First i couldnt get passed character seletion and no matter what i tried couldnt get it to load. So i ended up buying the steam verison and it worked for a few hours then same issue. No error msg shown just says it stopped running so i went to event viewer:

Log Name: Application
Source: Application Error
Date: 2/6/2016 11:42:43 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-664V817
Description:
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
Exception code: 0xc0000005
Fault offset: 0x0000000000df4cd9
Faulting process id: 0x92c
Faulting application start time: 0x01d16105767d83ed
Faulting application path: E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Report Id: 38b0a09c-acfd-4010-a66d-19dd8f72e0ff
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-06T17:42:43.472419900Z" />
<EventRecordID>12243</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-664V817</Computer>
<Security />
</System>
<EventData>
<Data>ffxiv_dx11.exe</Data>
<Data>1.0.0.0</Data>
<Data>566b11d4</Data>
<Data>ffxiv_dx11.exe</Data>
<Data>1.0.0.0</Data>
<Data>566b11d4</Data>
<Data>c0000005</Data>
<Data>0000000000df4cd9</Data>
<Data>92c</Data>
<Data>01d16105767d83ed</Data>
<Data>E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe</Data>
<Data>E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe</Data>
<Data>38b0a09c-acfd-4010-a66d-19dd8f72e0ff</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

This is my system:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Owner\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (10586.th2_release.160104-1513)
SYSTEM_CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS P2.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7121.094MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9937.094MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 116.825GB SYSTEM_FREEDISC_SPACE 79.210GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 588.250GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6175
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2016 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Plantronics GameCom 780/788)
SYSTEM_SOUND_DEVICE_ID {26984689-14A4-44F4-801D-960F6838B406}
SYSTEM_SOUND_DEVICE_NAME PLTGC.sys
SYSTEM_SOUND_DRIVER_VERSION 8.00.0008.2163
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/12/2013 00:00:00
SYSTEM_SOUND MX279-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {07B94C54-4ADE-4845-88F5-CD13935908E9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/21/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {696454D3-1537-4DAE-982A-2D926DDAE966}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7484
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/9/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6CF6930-AA52-11E5-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D0C8C0-AA52-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D16500-AA52-11E5-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5B82CF0-B303-11E5-8001444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D1DA30-AA52-11E5-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5B98C80-B303-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D0EFD0-AA52-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0654B700-AA57-11E5-8007444553540000}
SYSTEM_INPUT_NAME Plantronics GameCom 780/788
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5BA01B0-B303-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5BB8850-B303-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D0EFD0-AA52-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Event Viewer


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Avast Free Antivirus
Battlelog Web Plugins
ESN Sonar
Google Chrome
K-Lite Mega Codec Pack 11.7.5
Mozilla Firefox 44.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
Origin
PunkBuster Services
Razer Chroma SDK Core Components
RealPlayer (RealTimes)
Steam
Tomb Raider
Middle-earth: Shadow of Mordor
The Witcher 3: Wild Hunt
Life Is Strange™
Tom Clancy's Rainbow Six Siege
Fallout 4
Rise of the Tomb Raider
FINAL FANTASY XIV: A Realm Reborn
Unchecky v0.4.2
Uplay
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
RealUpgrade 1.1
Driver Talent
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Apple Application Support (32-bit)
RealDownloader
The Sims™ 4
RealDownloader
Google Update Helper
RealDownloader
Skype Click to Call
Microsoft Visual C++ 2005 Redistributable
RealNetworks - Microsoft Visual C++ 2008 Runtime
Adobe AIR
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
RealNetworks - Microsoft Visual C++ 2010 Runtime
Battlefield 4™
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Safari
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
UpdateService
STAR WARS™ Battlefront™
Video Downloader
Plantronics® GameCom 780/788 Software for Dolby® Headphone
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Skype™ 7.18


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001F08
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000017D8
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00002098
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002200
C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe 00001E04
C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpsystray.exe 00001F58
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 00001FB0
C:\Program Files (x86)\Steam\steam.exe 00002178
C:\Program Files (x86)\Unchecky\bin\unchecky_bg.exe 00000F14
C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe 00001D0C
C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0_x86__8wekyb3d8bbwe\SkypeHost.exe 00001AF8
C:\Users\Owner\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001E24
C:\Users\Owner\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 0000220C
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002258
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000F54

Any help is welcome just want to get back in and thanks

[Purgatorian]

I also have Windows 10 and it does not like to play with Directx 11 for some reason with this mmo, I have to run it with Directx 9 and have stopped all the crashes. I also suffered the many driver display issues and fatal Directx errors that caused the game to crash when playing with Directx 11. It doesn't look as nice and there are a few errors with the graphics such as the walls, mountains and even the airship during the cutscene turning bright yellow or even not rendering and being black, this also happens on occasions when rooms do not render properly, you can see everyone but not objects or the floor however this does not happen too often and has only happened in Limsa Limosa for me. I tried to solve it myself and found people simply saying to download the directx 11 runtime from microsofts site but this hasn't worked for me. Unless they decide to support directx 12 we may be stuck playing with Directx 9, this may have an impact on whether I create more than one character or not.

Sorry it is not a proper solution but Directx 9 does make it stable at least.

[LonelyCadet]

I actually cant play either version. Just crashes after hitting play, downloaded it off of website as well, oh well ill come back in a few months and see what happens, thanks for reply

[touya]

So, I'm getting this too, but on direct x9. My game won't even load anymore with direct x11. I get no error, it just simply freezes, and I have to task manager close it and then reload. Currently I'm only getting the freeze in PVP.

[touya]

So this needs some kind of response. It is now just randomly freezing and locking up until I task manager close it in more than just PVP now. I've had it happen in 9/10 PVP matches, Void Ark, Diadem. This is getting more frequent and it's really starting to impact game playability.

System info copied as follows:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\adaml_000\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8.1 64-bit (6.2, Build 9200) (9600.winblue_ltsb.170204-0600)
SYSTEM_CPU AMD FX(tm)-8300 Eight-Core Processor (8 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0402
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 28587.426MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32939.484MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 149.561GB SYSTEM_FREEDISC_SPACE 32.065GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 758.819GB SYSTEM_FREEDISC_SPACE 454.736GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.990GB SYSTEM_FREEDISC_SPACE 747.413GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.984GB SYSTEM_FREEDISC_SPACE 1862.743GB
SYSTEM_STORAGE L:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.014GB SYSTEM_FREEDISC_SPACE 1223.353GB
SYSTEM_STORAGE O:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.487GB SYSTEM_FREEDISC_SPACE 1633.933GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1914.852 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2181.086 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 21.21.0013.7878
SYSTEM_GRAPHICS_DRIVER_DATE 2/23/2017 6:34:39 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1914.852 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2181.086 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 21.21.0013.7878
SYSTEM_GRAPHICS_DRIVER_DATE 2/23/2017 6:34:39 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7513BA9B-B44F-4B07-9826-86C95F79CE22}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6954
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/25/2013 6:42:38 AM
SYSTEM_SOUND DELL UZ2215H-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {715D230D-7633-45B9-B963-321C48FE406C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0023
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/23/2017 6:56:01 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {751F0A30-CEC0-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C42237D0-82C2-11E3-8001444553540000}
SYSTEM_INPUT_NAME HP USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C426F2C0-82C2-11E3-8002444553540000}
SYSTEM_INPUT_NAME HP USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 19 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C426F2C0-82C2-11E3-8003444553540000}
SYSTEM_INPUT_NAME HP USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {751FCD80-CEC0-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
Netflix - Mozilla Firefox
#general - Discord
Skype™‎ - adamlelouche
Ai Charger II Helper


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 25 NPAPI
Advanced Combat Tracker (remove only)
Battle.net
BitRaider Streaming Client
BurnAware Free 9.3
Combined Community Codec Pack 2014-07-13
DAEMON Tools Lite
Diablo III
Hearthstone
Alcor Micro USB Card Reader Driver
ASUSDVD
League of Legends
Lightning Warrior Raidy
Mozilla Firefox 52.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
OpenAL
PCSX2 - Playstation 2 Emulator
Razer Core
RPG Maker VX Ace
RPG MAKER VX Ace RTP
Steam
µTorrent
VLC media player
Windows Live Essentials
Lightning Warrior Raidy II v1.1s
Συλλογή φωτογραφιών
Windows Live Communications Platform
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Cisco PEAP Module
eManual
Razer Synapse 2.0
Photo Common
Photo Gallery
Movie Maker
Fotogalerie
Windows Live SOXE Definitions
Windows Live UX Platform Language Pack
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Photo Common
Windows Live UX Platform Language Pack
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Photo Gallery
Windows Live Essentials
照片库
Photo Common
Movie Maker
Windows Live UX Platform Language Pack
FINAL FANTASY XIV - A Realm Reborn
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
AI Suite II
Star Wars: The Old Republic
Skype™ 7.33
Movie Maker
Windows Live Essentials
Microsoft ASP.NET MVC 4 Runtime
Windows Live Essentials
Movie Maker
Photo Common
Movie Maker
Windows Live Installer
Photo Common
Photo Common
Alcor Micro USB Card Reader Driver
Windows Live Essentials
Movie Maker
Cisco EAP-FAST Module
Windows Live 软件包
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Windows Live SOXE
Windows Live UX Platform Language Pack
Galeria de Fotografias
Microsoft Visual C++ 2005 Redistributable
Photo Common
Movie Maker
Photo Common
影像中心
CDBurnerXP
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Photo Gallery
MSVCRT
Windows Live UX Platform Language Pack
MSVCRT110
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
Windows Live Essentials
Content Manager Assistant for PlayStation(R)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
REALTEK Bluetooth Driver
REALTEK Wireless LAN Driver
Photo Common
Windows Live Essentials
Mumble 1.2.13
Adobe Reader X (10.1.16) MUI
Windows Live UX Platform Language Pack
Cisco LEAP Module
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Movie Maker
Movie Maker
Windows Live 程式集
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Windows Live UX Platform Language Pack
Windows Live UX Platform Language Pack
Photo Gallery
Windows Live Photo Common
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows Live UX Platform Language Pack
Photo Common
Windows Live
Movie Maker
ASUSDVD
Curse
D3DX10
Movie Maker
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Windows Live PIMT Platform
League of Legends
Windows Live Essentials
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Windows Live UX Platform
Realtek High Definition Audio Driver
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210
Movie Maker
Galerie de photos
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Galería de fotos
Photo Common
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Raccolta foto
Windows Live Essentials


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe 00001728
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 000011A8
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00000E4C
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000BE0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001038
C:\Program Files (x86)\Skype\Browser\SkypeBrowserHost.exe 00001C54
C:\Program Files (x86)\Skype\Phone\Skype.exe 000013E0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001FC8

SE, are you even reading these errors to help your customers? Or are we just SOL and have to move on to new games that are coming out? Would really appreciate a response or even acknowledgement of this thread. It might only be a few dozen of us, but we're seriously considering moving to a new game in the next month or so if this doesn't get any kind of response.

[Ryon17]

I have the same problem, and with us many more as I can see from threads in these forums as well as other forums. There seems to be no response from SE at al...
It's literally not bearable to play the game when it freezes and shuts to desktop every 10 minutes or so, with the same fatal error (directx 1100002) over and over again.

[Riardon]

Mine randomly hard locks with the sound keep playing in the background. There is no prompt error window so there is nothing I can report. No error message the game just freezes there and I have to force close it or restart the PC. Tried different Nvidia drivers and it keeps happening. This happens over that last 3 days. Never had this before.

[Riardon]

The game still freezes at random moments. I did a format and Im on clean Windows 10 Pro x64. No other programs running. No game mode enabled or game DVR. Tried multiple Nvidia drivers still happening. It just freezes randomly without a message. It keeps happening for me and it's really annoying.

[FromTheInternetz]

Same issues for me - I've tried basically everything at this point. Also see my last post in http://forum.square-enix.com/ffxiv/t...-CRASHES/page2 and the posts from the other people there.

Since AMD has actually provided a fix in their latest driver which seems to help people (http://support.amd.com/en-us/kb-arti...ase-Notes.aspx - "Fixed a bug causing crashes on FFXIV and Little Nightmares on Radeon RX 300 Series graphics products.").

From what I've gathered, it's most likely GPU/driver related. I've also written to Nvidia using this form: http://surveys.nvidia.com/index.jsp?...f07694a40f8ac6

Here is my system information as well in case Square Enix actually reads this:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\ms\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-Bit-Version (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F5
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 32694.859MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37814.859MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.386GB SYSTEM_FREEDISC_SPACE 385.545GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.474GB SYSTEM_FREEDISC_SPACE 238.308GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11158.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16347.430 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8253
SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SPDIF-Schnittstelle (FiiO USB DAC-E10)
SYSTEM_SOUND_DEVICE_ID {D5669A98-4A15-4F8A-B4BF-B1663D521331}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/19/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3242F4B5-D5B5-4776-BC6B-51006C7BC26A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7727
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 1/22/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {870BC87D-14D5-420F-9A4C-24E90695F553}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7727
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 1/22/2016 00:00:00
SYSTEM_SOUND Dell S2716DG-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A193822E-49AA-4081-B3CF-5D660DCA1C15}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND Lautsprecher (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID {AF31E03C-4CAA-49A6-B175-E70CED689C6D}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/19/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44CA480-6370-11E7-8001444553540000}
SYSTEM_INPUT_NAME DigiHug USB Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44CA480-6370-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-8006444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-8008444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-8007444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-8009444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F44F1580-6370-11E7-800A444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Game Crashes at random moments - Antworten - Google Chrome
#general - Discord
Fotos
Fotos
Store
Store
Host für die Windows Shell-Oberfläche


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.3.0
Google Chrome
NVIDIA Stereoscopic 3D Driver
Razer Chroma SDK Core Components
Steam
Unigine Valley Benchmark version 1.0
Razer Synapse
ExpressVPN
FINAL FANTASY XIV - A Realm Reborn
Intel® Chipsatz-Gerätesoftware
Apple Software Update
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25017
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25017
Google Update Helper
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25017
Microsoft Visual C++ 2005 Redistributable
Path of Building version 1.4.40
Killer Performance Suite
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Click Install if prompted
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
Adobe Refresh Manager
Adobe Acrobat Reader DC - Deutsch
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135
ExpressVPN
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Apple Application Support (32-Bit)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25017
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
7-Zip 17.00 beta (x64)
CPUID CPU-Z 1.79.1
Path of Exile
VLC media player
Vulkan Run Time Libraries 1.0.42.1
Core Temp 1.9
Apple Mobile Device Support
Allgemeine Runtime Files (x86)
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61135
Bonjour
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
Killer Bandwidth Control Filter Driver
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25017
Apple Application Support (64-Bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA 3D Vision Treiber 382.53
NVIDIA Systemsteuerung 382.53
NVIDIA Grafiktreiber 382.53
NVIDIA 3D Vision Controller-Treiber 369.04
NVIDIA Optimus Update 25.0.0.0
NVIDIA PhysX-Systemsoftware 9.17.0329
NVIDIA HD-Audiotreiber 1.3.34.27
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvTelemetry
NVIDIA Telemetry Container
NVIDIA Update Core
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25017
Killer E220x Drivers
iTunes
Killer Network Manager


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000232C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00001D74
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002410
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000270C
C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe 00001D38
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001A10
C:\Program Files\Windows Defender\MSASCuiL.exe 000008C8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.18062.13720.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000018D4
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11705.1001.21.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000029F8
C:\Program Files\iTunes\iTunesHelper.exe 00000D3C
C:\Users\ms\AppData\Local\1password\app\6\1Password.NativeMessagingHost.exe 00002098
C:\Users\ms\AppData\Local\1password\app\6\AgileBits.OnePassword.Desktop.exe 00001AC8
C:\Users\ms\AppData\Local\Discord\app-0.0.297\Discord.exe 000015BC
C:\Users\ms\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001A5C
C:\Windows\Explorer.EXE 00001450
C:\Windows\System32\RuntimeBroker.exe 000017F4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000025B4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000016B0
C:\Windows\system32\ApplicationFrameHost.exe 000028C4
C:\Windows\system32\DllHost.exe 00001BC0
C:\Windows\system32\SettingSyncHost.exe 00000F94
C:\Windows\system32\cmd.exe 00002334
C:\Windows\system32\conhost.exe 000020DC
c:\windows\system32\sihost.exe 000011A8
c:\windows\system32\svchost.exe 00001570
c:\windows\system32\taskhostw.exe 0000148C