Unable to log in on PS4 :(

[Charles_Cimeaurant]

this is what we got so far.........


PSN - ISP is the problem
SE - trace root done, ISP is the problem, will follow up
ETISALAT - not responsible for 3rd party application, the game is maybe blocked coz its R Rated, check connection and refresh the game, will follow up

so no solid proof yet on where the problem is.

this makes me confused as well, how come people can play it on PC with the same ISP and not on PS? Feels weird isnt?

Why it's R-rated?? From where is that information?

[Reiss_14]

seems like we are all waiting for the maintenace result and i hope that will solve this.............

[XeinoLoco]

The problem is with Etisalat and the North American version of FFXIV. Anyone who plays the EU or JP version on PC should be able to log in.
NA version on PS4 and PC is not working for Etisalat users only.

[XeinoLoco]

They have a file open with me. They sent a technician to my house last night to run a procedure check-up on my connection to make sure the problem is not from my router or settings. The technician saw that everything was working great, 50MBps speed and all that, so he called his supervisor and told him that it should be sent to a higher-up technician that works with lines and servers instead of home routers. It's all just procedure that they have to do to make sure that the problem is with their servers and not our network settings. I'm expecting the line technician to call me today and he's the one that understands traceroutes, data packet loss, firewalls, vpn, etc. So just give it a few more days.

Etisalat did fuck up.. they fucked up because it took them 9 days to actually notice there was a problem even when they were being sent emails and getting calls related to the same issue. But on the 10th day they started working on it. The main disappointment is that it took this long for them to listen.

[Shiro_nekomata]

They have a file open with me. They sent a technician to my house last night to run a procedure check-up on my connection to make sure the problem is not from my router or settings. The technician saw that everything was working great, 50MBps speed and all that, so he called his supervisor and told him that it should be sent to a higher-up technician that works with lines and servers instead of home routers. It's all just procedure that they have to do to make sure that the problem is with their servers and not our network settings. I'm expecting the line technician to call me today and he's the one that understands traceroutes, data packet loss, firewalls, vpn, etc. So just give it a few more days.

Etisalat did fuck up.. they fucked up because it took them 9 days to actually notice there was a problem even when they were being sent emails and getting calls related to the same issue. But on the 10th day they started working on it. The main disappointment is that it took this long for them to listen.

Oh god, I can at least dream about Erozia now!

[Charles_Cimeaurant]

Why we know that all, but Etisalat not??

[Raines_IX]

Why we know that all, but Etisalat not??

As far as Etisalat is concerned. We are a bunch of people asking for some weird, imaginary fix that they can't provide. Because we've been talking to the wrong people. XeinoLoco here managed to get hold of the right people so let's give it some time and see what this new revelation from their side will do.

[SESO-TAI]

because they like to ignore their customers..

no no i dont think they understand our problem when we talk to them about it
because they did not even look at ...

[SESO-TAI]

there is a little hope *^*

[LordHadi]

It's not our problem our server decided to lock us out. These 10 days are 33% of our monthly subscription.

Still can't believe none of the mods took a look on this or even thought of coordinating with us.