So heres the story of whats happening to me.

I personaly preordered the Digital CE. So I have 0 issues.
My wife ordered the Physical Collectors for her PS4.
While we were both at work the USPS attempted to deliver. We called and apparently 2 things have happened.

1: They are shipping it back to SE because it was failed to be delivered.

2: When she tried to get them to stop that they found out her CE has actually been lost.

Now my question is this given its 3 days from EA cut off what can we expect? Is she going to lose access to the game? Lose access to Heavensward? Is she even going to be able to get her collector's edition?

And one more thing. SE would you please PLEASE stop useing USPS! This same exact thing happened when ARR launched. It is pretty clear that USPS is completely incompotent to deliver your freight in a timely manner.