version check error ps4 post HW pre-order code

[Credor]

I think the PSN versions aren't redeemable yet the lodestone says the windows version is could that be the problem?

No. Problem is with application bug (launcher?) that messing local files (on PS4 and PC). On PC you can edit these files (solution in other thread), on PS4 - you cant editing local files. Source of game is non important. Problem is with and without HS addon.