Results 1 to 9 of 9
  1. #1
    Player
    Credor's Avatar
    Join Date
    Jul 2014
    Posts
    88
    Character
    Credor Beeman
    World
    Phoenix
    Main Class
    Marauder Lv 70

    [PS4] Unable to complete version check

    I can't login to game after today maintenance. I play on PS4, after launched game not detected new launcher version (still 2015.05.06.0000.0000). When I give login/password and click OK - game shows black screen and info "Unable to complete version check. [20458][24530][20457][410]". Last update in game updates history is 2.76
    (0)

  2. #2
    Player
    xtoudi's Avatar
    Join Date
    May 2015
    Posts
    2
    Character
    Astral Dust
    World
    Zodiark
    Main Class
    Thaumaturge Lv 50
    Exactly the same here
    (0)

  3. #3
    Player
    Credor's Avatar
    Join Date
    Jul 2014
    Posts
    88
    Character
    Credor Beeman
    World
    Phoenix
    Main Class
    Marauder Lv 70
    IMO this is problem with bad launcher version - old one not update for new (something with numbers?), maybe SE will issue next update soon.
    I resolve issue by reinstall game from zero (about 19GB and few hours) - after that my launcher has number 2015.05.13.xxx (updated correctly from original first launcher from clear install) and game is working.
    And two mates from my FC has that same problem with PS4.
    SE, pls look in case. Reinstall from scratch is not good option for this problem.
    (0)
    Last edited by Credor; 05-15-2015 at 07:04 PM.

  4. #4
    Player aerolol's Avatar
    Join Date
    Oct 2013
    Posts
    642
    Character
    Baron Eduardo
    World
    Goblin
    Main Class
    Marauder Lv 70
    Worked fine here.

    This "Unable to complete version check" error seems more like a PSN or internet issue than a problem with the game/hotfix, really.
    At least this was the error I got hundreds of time when PSN was hacked during xmas last year...
    (1)

  5. #5
    Player
    Sagremor5's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    10
    Character
    Munh'go Ardawalu
    World
    Lich
    Main Class
    Summoner Lv 67
    The same problem here. SE replied that I should forward some ports, I did that, didn't help one bit.
    (0)

  6. #6
    Player
    Credor's Avatar
    Join Date
    Jul 2014
    Posts
    88
    Character
    Credor Beeman
    World
    Phoenix
    Main Class
    Marauder Lv 70
    Quote Originally Posted by aerolol View Post
    Worked fine here.

    This "Unable to complete version check" error seems more like a PSN or internet issue than a problem with the game/hotfix, really.
    At least this was the error I got hundreds of time when PSN was hacked during xmas last year...
    I have also PC version, that same Internet/router/wires /so on - on PC all worked ok.
    I think PSN is not problem too - like I wrote before, after clear and new install from PSN - old launcher from 2014 update correctly to today version, then download full updates from 2014 to today hotfix. Launcher from last week - dont.
    "Unable to complete version check" error is effect when old launcher (from last week patch) try gets update from today hotfix. IMO bad launcher for bad download and this gives error in version checking. So, problem is not in that version checking, but with launcher, that not updated self to actual version from today.
    (0)

  7. #7
    Player
    xtoudi's Avatar
    Join Date
    May 2015
    Posts
    2
    Character
    Astral Dust
    World
    Zodiark
    Main Class
    Thaumaturge Lv 50
    I installed game from scratch and I've got 2015.05.13.xxx launcher and I think it's gonna be fine. Now I've got in-game dowlnoad (step after login).

    Thank you
    (0)

  8. #8
    Player
    Credor's Avatar
    Join Date
    Jul 2014
    Posts
    88
    Character
    Credor Beeman
    World
    Phoenix
    Main Class
    Marauder Lv 70
    Quote Originally Posted by Credor View Post
    I can't login to game after today maintenance. I play on PS4, after launched game not detected new launcher version (still 2015.05.06.0000.0000). When I give login/password and click OK - game shows black screen and info "Unable to complete version check. [20458][24530][20457][410]". Last update in game updates history is 2.76
    Important thing - after successful update to today launcher (2015.05.13.xxxx) PS4 shows game version 2.77.
    (0)

  9. #9
    Player
    Credor's Avatar
    Join Date
    Jul 2014
    Posts
    88
    Character
    Credor Beeman
    World
    Phoenix
    Main Class
    Marauder Lv 70
    SE, can you check empty files problem like in this post about same problem with PC version?
    http://forum.square-enix.com/ffxiv/t...=1#post2964048

    We, who plays on PS4, can't change files, we must reinstall full game from scratch. This will be annoying, if that will be problem after every patch/hotfix.
    (0)