Casual players get hit the hardest with this stuff. Sometimes there are only one or two evenings in a week when a person can sit down and play this game. When the game is down, there goes that window of opportunity. Try again next week. Maybe the game will be up then.

Since all of the maintenances are conducted during the same of the day, there's going to be a certain percentage of players that hit the maintenance times often and if some of those players don't have much time to play to begin with, it becomes a big problem for them, a major source of unending frustration.

If the thinking behind this is that the maintenance times are set for when the least amount of total players are logged on, it's basically saying to the people who do play during that time "Sorry, you're out of luck. We need to cater to the majority so your experience with our game will be significantly impacted as a result and that will always be the case until your schedule changes." Great, thanks.