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  1. 03-15-2015 02:17 PM #1
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    North American Data Centers Technical Difficulties (Mar. 14, Mar. 15)

    We are currently experiencing technical difficulties with the North American data centers wherein players are unable to log in, log out normally, change zones, or transfer to instances normally. The issue is being investigated and addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    Mar. 14, 2015 from 9:06 p.m. (PDT)
    Mar. 15, 2015 from 4:06 (GMT)

    [Details]
    - Unable to log in
    - Unable to log out normally
    - Unable to change zones
    - Unable to transfer to instances normally

    [Cause]
    - The issue is currently being investigated

    [Affected Players]
    - North American Data Centers players
    (0)
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  2. 03-15-2015 03:20 PM #2
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    Recovery from North American Data Centers Technical Difficulties (Mar. 14, Mar. 15)

    At the following time we experienced technical difficulties with the North American data centers preventing players from logging in, logging out normally, changing zones, or transferring to instances normally.

    We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

    [Date & Time]
    Mar. 14, 2015 from 9:06 p.m. to 11:01 p.m. (PDT)
    Mar. 15, 2015 from 4:06 to 6:01 (GMT)

    [Details]
    - Unable to log in
    - Unable to log out normally
    - Unable to change zones
    - Unable to transfer to instances normally

    [Cause]
    - Server equipment issue

    [Affected Players]
    - North American Data Centers players
    (0)
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