Updated launcher is not recognizing directx on Windows Server 2008 R2

[Taoquitok]

Thanks for confirming Kronoman, could suggest there's a process/service/ indigenous to home versions which isn't available by default to server versions. I'm guessing most if not all of us have gone through the steps to turn the server edition into a workstation?

[Marou]

Yeah, I've still got all the server tools I use during development, but I've got almost everything that I wanted out of the Windows 8 feature set turned on also. Have half a terabyte of games, only one not working right is this one, post update. I don't know of any services that can be queried for DirectX info, and I checked my registry settings reflect the availability of DirectX 9.0c and 11.1 (it's fine), so kind of at a loss.

I'm half tempted to take the .exe apart with a decompiler but I don't have the time today. Regardless, I'd love to be able to play when the work day is over.

So, confirmed not working so far in this thread: Windows Server 2008R2, Window Server 2012, Windows Server 2012R2

Probably fairly safe to assume Windows Server 2008 wouldn't work either.

[_colina_]

Same issue on windows server 2012!

I was really hoping to raid coil tonight.

[Taoquitok]

Same.. and i've no way of telling my static I can't log in :S

Also, tried making sure I had a few more directX related files and such not automatically available just incase I hadn't already installed them (pretty certain I had).. no effect (link below for those curious)
http://www.win2008r2workstation.com/...core-services/
Found some other server > workstation guides which suggested some other services and features I hadn't enabled, no effect ether

[Marou]

Submitted a Bug Report here: http://forum.square-enix.com/ffxiv/t...ons-of-Windows

Referencing back to this thread.

[Mailorder]

Confirming same issue since last night with Windows Home Server 2011 64-Bit. Also tried re-installing FFXIV and Directx as well as running the .exe as Administrator and compatibility mode on Windows 7. No dice.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument G:\Downloads
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows Home Server 2011 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
SYSTEM_CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/14/11 10:01:35 Ver: 04.06.04
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8192.000MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16382.180MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 60.000GB SYSTEM_FREEDISC_SPACE 3.586GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 107.456GB SYSTEM_FREEDISC_SPACE 65.720GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.070GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 31.267GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 6700 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY8
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x673E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1011.695 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3084.242 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1280
SYSTEM_GRAPHICS_DRIVER_DATE 4/17/2014 7:42:54 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon HD 6700 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY9
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x673E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1011.695 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3084.242 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1280
SYSTEM_GRAPHICS_DRIVER_DATE 4/17/2014 7:42:54 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- SB Audigy)
SYSTEM_SOUND_DEVICE_ID {1379015B-238F-43F7-9C95-EAC951E12AC2}
SYSTEM_SOUND_DEVICE_NAME P17.sys
SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.2016
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/21/2009 2:12:50 PM
SYSTEM_SOUND AMD HDMI Output (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {087C9C4A-5255-4E35-9C2C-FE3F0D0EF65B}
SYSTEM_SOUND_DEVICE_NAME AtihdW76.sys
SYSTEM_SOUND_DRIVER_VERSION 7.12.0000.7718
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/19/2013 9:45:50 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B8512F70-2453-11E2-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G400
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34318DC0-3D35-11E2-8001444553540000}
SYSTEM_INPUT_NAME Blue Icicle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFDBEE20-119D-11E2-8001444553540000}
SYSTEM_INPUT_NAME QuickFire Rapid keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 42 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFDC6350-119D-11E2-8002444553540000}
SYSTEM_INPUT_NAME QuickFire Rapid keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

[Kronoman]

Anyone know if there is a way to confirm if they have seen this post or are even aware of this issue? I even submitted a squenix support ticket but never got confirmation. I still need to redownload the entire game so I am hoping to get this resolved asap.

[Marou]

So, I've been trying to find a workaround. After verifying the registry in Server and Windows 7 show the same DirectX version I went to the assemblies themselves.

The primary DX9 assembly is d3d9.dll which resides in System32 in the Windows installation direction, the helper libraries are d3dx9[something else here].dll

There was only one mismatch.

The version number of DX on the d3d9 file itself on my version of server (Server 2012 Standard) is 6.2.9200.16384, it's dated 07/25/2012.

By comparison the d3d9.dll from Windows 7 Home Premium is 6.1.7601.17514 and is dated 11/20/2010. File size is different by 1 kilobyte.

As an experiment I tried backing up my DX9 assembly and swapping in the assembly from Windows 7. Unfortunately, same error message. So, however they are determining version, it's not through registry or version number stamps on the assembles.

Those are the ways I'd check versions if I was writing the code, does anyone know of other ways they might be version checking? We're probably not regular users for the most part, running server here as our desktop environment. Lets put our heads together.

[Taoquitok]

Well my mate's not having any issues and he's also running 2008R2 Standard edition.. which I setup for him so it should be the same as mine.. no idea why mine isn't working though... getting his sys info details to compare.

[Taoquitok]

For those more technical minded who might find something in this... the sysinfo data for a 2008R2 Standard machine that had no issues with this update.. also has anyone tried re-installing the whole game yet?

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Administrator\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn (Beta Version) C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
FINAL FANTASY XIV - A Realm Reborn (Beta Version) Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows Server 2008 R2 Standard 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/01/13 14:53:42 Ver: 17.01
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16333.953MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32666.086MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 238.671GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6818)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2022.195 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2073.742 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1191
SYSTEM_GRAPHICS_DRIVER_DATE 29/03/2013 03:37:02
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {D90A5281-4D4F-4572-8FDC-98917C262B88}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 11:44:23
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {C7C032E5-1A67-467E-8C5A-FB773C51FDEF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 11:44:23
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {30F158E0-E0B2-11E2-8001444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {33564AF0-E0B2-11E2-8002444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06C01A20-E04E-11E2-8004444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06C06840-E04E-11E2-8005444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06C08F50-E04E-11E2-8006444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06C0B660-E04E-11E2-8007444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {06C0B660-E04E-11E2-8008444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
Facebook - Google Chrome
System
FINAL FANTASY XIV: A Realm Reborn
screenshots
Ventrilo


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

5D Mouse Driver 1.0
7-Zip 9.20
Adobe AIR
Adobe Flash Player 13 ActiveX
Adobe Flash Player 13 Plugin
DisplayFusion 5.1.1
Battle.net
DAEMON Tools Lite
Diablo III
Dungeon Keeper 2
Dungeon Keeper Gold
Google Chrome
K-Lite Mega Codec Pack 10.2.0
League of Legends
Rainmeter
SpeedFan (remove only)
Bastion
Alice: Madness Returns
Torchlight II
Fortune Summoners: Secret of the Elemental Stone
Dishonored
AirMech
Magic 2014
LEGO Lord of the Rings
Kerbal Space Program Demo
Far Cry® 3 Blood Dragon
Prime World
Elsword
Deus Ex: Human Revolution - Director's Cut
Aveyond Lord of Twilight
Heroine's Quest: The Herald of Ragnarok
Evolution RTS
Psychonauts
FINAL FANTASY VII
Dragon Age: Origins - Ultimate Edition
Dota 2
Recettear: An Item Shop's Tale
Chantelise
The Elder Scrolls V: Skyrim
BioShock Infinite
Magic: The Gathering - Duels of the Planeswalkers 2013 Demo
TeamSpeak 3 Client
VLC media player 2.1.3
WildStar
Winamp
Steam
CCC Help Spanish
Microsoft XNA Framework Redistributable 3.1
NVIDIA PhysX
CCC Help Norwegian
Catalyst Control Center InstallProxy
Java 7 Update 55
Catalyst Control Center Graphics Previews Common
Command & Conquer™ Red Alert™ 3
FINAL FANTASY XIV - A Realm Reborn
CCC Help Turkish
Catalyst Control Center
Smite
Hi-Rez Studios Authenticate and Update Service
PaperScan 2 Free Edition
CCC Help Japanese
CCC Help Hungarian
CCC Help Polish
CCC Help Russian
Java Auto Updater
Skype™ 6.10
CCC Help Danish
CCC Help Greek
CCC Help Portuguese
CCC Help Thai
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106
Microsoft Visual C++ 2005 Redistributable
Google Drive
Ventrilo Client
League of Legends
CCC Help English
Microsoft Visual C++ 2005 Redistributable
Fluency 2013
CCC Help Chinese Traditional
CCC Help Swedish
Pando Media Booster
CCC Help Korean
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
FINAL FANTASY XIV - A Realm Reborn (Beta Version)
Adobe AIR
CCC Help Dutch
Google Update Helper
Adobe Reader XI (11.0.07)
Skype Click to Call
CCC Help Italian
CCC Help Czech
CCC Help German
CCC Help French
CCC Help Chinese Standard
Command & Conquer™ Red Alert™ 3 Uprising
Mumble 1.2.4
Catalyst Control Center - Branding
CCC Help Finnish
CBR Reader
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Catalyst Control Center Localization All
LBOTS Top mouse Driver


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000B6C
C:\Program Files (x86)\DisplayFusion\DisplayFusionHookAppWIN6032.exe 000008C4
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000008A8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000F84
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 0000111C
C:\Program Files (x86)\Ventrilo\Ventrilo.exe 000007C0
C:\Program Files\Logitech Gaming Software\Applets\LCDMedia.exe 00000AEC
C:\Users\Administrator\AppData\Roaming\uTorrent\uTorrent.exe 00000E0C