Screen Dimming too much due to lighting effect on PS4

[meat_juice]

ISP:
Time Warner Cable

Type of Internet Connection:
Cable

- Modem maker/model number
motorola sbg6580

Internet Connection Speed:
50Mbit/sec

Model Number of the PlayStation®4 You Are Using
PS4 Model Number: CUH-1001A. Completely up to date on software.

Date & Time:
Persistent at any time. Central Time Zone

Frequency:
Alway

Character Name:
Yawn Cat

Race:
Miqo'te

World:
Ifrit

Class/Level:
Fisher 30, Glad 30

Area and Coordinates:
All outdoor areas on map, with one possible exception of Fallgourd float (I'm only lvl. 30 so I haven't seen a lot of the higher maps)

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
Daytime only

Steps:

First bit of information, My TV does not have any dynamic lighting control. Also, the bug does not happen in well lit indoor settings in the game or during the night time near brightly lit areas and it only happens when the game's 1080P setting is used and not during 720p. This is a game issue and not my TV.

When I am outdoors, during the daytime only, the screen dims at seemingly random times frequently.

It appears to be an environmental effect such as a cloud passing over but it is not working properly if that is the intention.

The dimming is very extreme and washes out the colors and the graphics to the point that the screen looks desaturated with an exaggerated lack of contrast. It is not a subtle effect. It even effects the HUD.

It is not a reaction to large areas with bright lighting... I can face a well-lit wall indoors and nothing happens. Also, if I open my map or any menu, the screen brightens up. Close the map/menu and it goes back to dark.

It doesn't appear to show up in captured video. I played back the last 15 mins captured by my PS4 and the dimming did not show up during the replay as far as I could tell.

It only does this in 1080P game menu setting and not 720: I think this might be the most important bit of information since it illustrates that it is not a TV setting.

[Rohirthorn]

Hello!

We appreciate you taking the time to report errors like this to us, and apologize for any inconveniece you have experienced due to this error. Based on the information you have provided, we recommend beginning a new thread in our Technical Support forum at http://forum.square-enix.com/ffxiv/forums/627 for further assistance with this concern.

Thank you!
-GM Rohirthorn