Frame Rate Drops Severely after Loading from Quest Scripted Events/Cut Scenes

[Zuellni]

Platform:
Windows 7 64-bit

ISP:
Teksavvy Solutions

Type of Internet Connection:
DSL

Internet Connection Speed:
3 Mbit/s

Date & Time:
Once around 5/16/2011 12:30 a.m. pacific
Second time around 7/11/2011 9:12 p.m. pacific
UPDATED: Third time around 7/23/2011 5:30 p.m. pacific

Frequency:
Happened twice so far in 2 different class quests.
UPDATED: Happened again with the first gate opening cutscene in Dzemael Darkhold during Into the Dark (Gridania)

Character Name:
Zuellni Tilanya

Race:
Miqo'te

World:
Wutai

Class/Skill Rank:
Archer R36~, Gladiator R30
UPDATED: Conjurer R50

Physical Level:
L50

Area and Coordinates:
Black Shroud near Sorrel Haven and Gladiator Guild
UPDATED: Dzelmael Darkhold at first Magicite device to open gate

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
Don't remember

Steps:
This has occurred in 2 different class quests so far. Once in Archer R36 Quest There Can Be Only One, the other in Gladiator R30 Quest Unalienable Rights. Both instances happened the same way.

1. Proceeded through quest as normal.
2. Loading screen into scripted event/cutscene
3. Scripted event/cutscene plays out
4. Loading screen out of scripted event/cutscene
5. Frame rate is dropped drastically upon spawning into normal world or quest instance
6. Frame rate issue is resolved once the game is completely exited and application closed and restarted. The problem persists if you simply log out to the opening screen and log back in.

UPDATED: This problem has now occurred again during the event cutscenes in dungeons.

1. Proceed through first few cutscenes fine.
2. At the gate opening custscene opted to skip the cutscene.
3. All UI and graphics stuttering while loading up.
4. Frame rate dropped to unplayable levels.
5. Try to run around to last till next cutscene.
6. App crashes.
7. Start up game again and problem is gone.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 64bit (build 7601)
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Language English (Regional Setting: English)
Physical Memory 16360.770MB
Virtual Memory 2047.875MB
Page File 32719.734MB
Storage C:\ Hard Disk Drive Total Disk Space 232.786GB Free Disk Space 151.891GB
Storage D:\ Hard Disk Drive Total Disk Space 600.973GB Free Disk Space 221.149GB
Storage E:\ Hard Disk Drive Total Disk Space 1397.263GB Free Disk Space 73.642GB
Storage G:\ Hard Disk Drive Total Disk Space 97.661GB Free Disk Space 94.884GB
DirectX Version DirectX 11
Graphic Device(s) NVIDIA GeForce GTX 580
+Device \\.\DISPLAY1
+Chip GeForce GTX 580
+Maker NVIDIA
+Video Memory 1503.438 MB
+Shared Video Memory 2559.852 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.7533
+Driver Date 24/05/2011 11:09:12 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Graphic Device(s) NVIDIA GeForce GTX 580
+Device \\.\DISPLAY2
+Chip GeForce GTX 580
+Maker NVIDIA
+Video Memory 1503.438 MB
+Shared Video Memory 2559.852 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1200 (32 bit) (59Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.7533
+Driver Date 24/05/2011 11:09:12 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (Realtek High Definition Audio)
+Device ID {61257250-1973-4C64-95C7-9F56DC31F206}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Sound Device(s) SONY TV XV-1 (NVIDIA High Definition Audio)
+Device ID {06F9227B-FF1F-4597-8F29-AFF709392DEB}
+Device Name nvhda64v.sys
+Driver Version 1.02.0023.0003
+Driver Language English
+Driver Date 24/05/2011 11:09:17 PM
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {4912F572-D96E-44E5-B113-2785870ECAAA}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Sound Device(s) Realtek Digital Output(Optical) (Realtek High Definition Audio)
+Device ID {FAED7F3F-BC2D-45AF-A9EE-F0BDE41678A9}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 8 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {548EEC40-6850-11E0-8002444553540000}
+Name HID-compliant consumer control device
+Notes Axis 0 Button 10 Field of View 0
Input Device(s) {32232030-6A22-11E0-8002444553540000}
+Name Programmable Hotkeys
+Notes Axis 0 Button 669 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8003444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8004444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8007444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 8 Button 20 Field of View 1

[origamikitsune]

{Hmmm.} I have not heard of this exact issue before, but it is very similar to a lot of the frame rate drop issues that people have due to hard drive read/write. While they report the bug to the dev team, you can try this as a work-around (and if it works, they have more information about what may be causing the issue).

Create a temporary folder your desktop. Open your documents folder, then your My Games folder, then Final Fantasy XIV. Move everything from there into temporary folder on your desktop. If you have a lot of custom configurations (chat filters, moved widgets around, macros, etc.) and do not want to re-make them, then move your "users" folder back into the Final Fantasy XIV folder. If you do not mind re-doing all your settings, then I suggest leaving the user folder out as well. Run the Final Fantasy XIV Config program; adjust your settings as you see fit. Run the game.

See if that helps.

[Leknaat]

I've actually posted bugs to this matter twice on this forum (admittedly they're no longer on page 1)
http://forum.square-enix.com/ffxiv/t...r-certain-CS-s
http://forum.square-enix.com/ffxiv/t...cutscene-redux

Ironically the Gladiator quest was fine for me.

[Seif]

I have the same issue copy trick didn't do anything to help the issue.