Platform:
Windows 7 64-bit
ISP:
Teksavvy Solutions
Type of Internet Connection:
DSL
Internet Connection Speed:
3 Mbit/s
Date & Time:
Once around 5/16/2011 12:30 a.m. pacific
Second time around 7/11/2011 9:12 p.m. pacific
UPDATED: Third time around 7/23/2011 5:30 p.m. pacific
Frequency:
Happened twice so far in 2 different class quests.
UPDATED: Happened again with the first gate opening cutscene in Dzemael Darkhold during Into the Dark (Gridania)
Character Name:
Zuellni Tilanya
Race:
Miqo'te
World:
Wutai
Class/Skill Rank:
Archer R36~, Gladiator R30
UPDATED: Conjurer R50
Physical Level:
L50
Area and Coordinates:
Black Shroud near Sorrel Haven and Gladiator Guild
UPDATED: Dzelmael Darkhold at first Magicite device to open gate
Party or Solo:
Solo
NPC Name:
None
Monster Name:
None
In-Game Time:
Don't remember
Steps:
This has occurred in 2 different class quests so far. Once in Archer R36 Quest There Can Be Only One, the other in Gladiator R30 Quest Unalienable Rights. Both instances happened the same way.
UPDATED: This problem has now occurred again during the event cutscenes in dungeons.
- Proceeded through quest as normal.
- Loading screen into scripted event/cutscene
- Scripted event/cutscene plays out
- Loading screen out of scripted event/cutscene
- Frame rate is dropped drastically upon spawning into normal world or quest instance
- Frame rate issue is resolved once the game is completely exited and application closed and restarted. The problem persists if you simply log out to the opening screen and log back in.
- Proceed through first few cutscenes fine.
- At the gate opening custscene opted to skip the cutscene.
- All UI and graphics stuttering while loading up.
- Frame rate dropped to unplayable levels.
- Try to run around to last till next cutscene.
- App crashes.
- Start up game again and problem is gone.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 64bit (build 7601)
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Language English (Regional Setting: English)
Physical Memory 16360.770MB
Virtual Memory 2047.875MB
Page File 32719.734MB
Storage C:\ Hard Disk Drive Total Disk Space 232.786GB Free Disk Space 151.891GB
Storage D:\ Hard Disk Drive Total Disk Space 600.973GB Free Disk Space 221.149GB
Storage E:\ Hard Disk Drive Total Disk Space 1397.263GB Free Disk Space 73.642GB
Storage G:\ Hard Disk Drive Total Disk Space 97.661GB Free Disk Space 94.884GB
DirectX Version DirectX 11
Graphic Device(s) NVIDIA GeForce GTX 580
+Device \\.\DISPLAY1
+Chip GeForce GTX 580
+Maker NVIDIA
+Video Memory 1503.438 MB
+Shared Video Memory 2559.852 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.7533
+Driver Date 24/05/2011 11:09:12 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Graphic Device(s) NVIDIA GeForce GTX 580
+Device \\.\DISPLAY2
+Chip GeForce GTX 580
+Maker NVIDIA
+Video Memory 1503.438 MB
+Shared Video Memory 2559.852 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1200 (32 bit) (59Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.7533
+Driver Date 24/05/2011 11:09:12 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (Realtek High Definition Audio)
+Device ID {61257250-1973-4C64-95C7-9F56DC31F206}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Sound Device(s) SONY TV XV-1 (NVIDIA High Definition Audio)
+Device ID {06F9227B-FF1F-4597-8F29-AFF709392DEB}
+Device Name nvhda64v.sys
+Driver Version 1.02.0023.0003
+Driver Language English
+Driver Date 24/05/2011 11:09:17 PM
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {4912F572-D96E-44E5-B113-2785870ECAAA}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Sound Device(s) Realtek Digital Output(Optical) (Realtek High Definition Audio)
+Device ID {FAED7F3F-BC2D-45AF-A9EE-F0BDE41678A9}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 8 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {548EEC40-6850-11E0-8002444553540000}
+Name HID-compliant consumer control device
+Notes Axis 0 Button 10 Field of View 0
Input Device(s) {32232030-6A22-11E0-8002444553540000}
+Name Programmable Hotkeys
+Notes Axis 0 Button 669 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8003444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8004444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8007444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 8 Button 20 Field of View 1